“Wohnung superschön, aber Vorsicht!”
Eine sehr schöne Wohnung in einer Wohnanlage in bester Lage, die Bilder im Angebot sind authentisch. Sie hat einen großzügigen Wohnbereich mit Terrasse im Erdgeschoß und zwei Sch… More
Response from the manager Dear Mr Nussbaumer, Following your last mail, so sorry to read this complaint, you came beginning of October and you waited 2 months to write and send it through Tripadvisor website…? When you called us, I told you the housekeeper was out the area during your stay, I also told you there are 4 sets of keys in the area, 3 belongs to Riviera Holiday Homes and 1 to the Housekeeper… During a stay, we keep at the office the 3rd set ! We had 3 clients since beginning of October and one is actually renting the property. We booked it since 10 years: the guest are really happy with its situation and area, we didn’t have any troubles before… The housekeeper has its video system into his apartment: when he returned holidays, I asked him to check if he was able to see something strange during your stay… Nothing… I really don’t know what happened but you can be sure we didn’t come during the night to steal something. We worked for long time to promote our destination and all our efforts are at the service and satisfaction of our GUESTS. Best regards, L. G