    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="JDV Holidays - Villa St Paulane, Luberon">
    <meta itemprop="rating" content="3">
    <meta itemprop="dtreviewed" content=" 2017-09-03" >

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    <h4 itemprop="summary">&#8220;Beautiful setting, wonderful views of Bonnieux but lots of things wrong with house&#8221;</h4>

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        <p class="ta-rating mediumSmRatings rating-3-5">
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        <span>Reviewed 3 Sep 2017</span>
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        <p itemprop="description">Villa St Paulane is a nice house with fantastic views of Bonnieux. It is a short walk to Bonnieux (up a steep hill - but tennis courts on the way!) which is a charming village with lovely cafes and a breathtaking view of the Luberon. The house itself was well equipped, recently refurbished (I think) and very comfortable. But we had some issues in our week's stay and these should have been dealt with before we arrived. 1. The septic tank either needed emptying or there was a problem because we often smelt sewage when sitting by the pool which was not very nice. 2. One of the toilets did not work properly (this was resolved during the week). 3. We arrived to a dirty pool (the pool man did come on the Monday morning) and an unlooked after garden (the gardeners arrived to cut, strim etc. during the week) - but both should have been sorted before we arrived. 4. The dishwasher did not work properly (we fixed this). To be fair, our contact Christian was very friendly, attentive and tried his very best to resolve these issues during the week but, as above, they really should have been dealt with before guests arrived. We raised these issues with JDV on our return and got a swift and apologetic response. These are everyday problems in a house but not ones you want to deal with when you're trying to relax on holiday! A shame.</p>
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            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Many thanks for your honest and constructive comments, they are appreciated and have given us the opportunity to make some changes so that these issues don't affect future guests. During the summer months this popular house is fully booked, Saturday to Saturday so sometimes it's tricky to get the pool man, gardeners, cleaners and repairs all done during the few hours it is vacant on a Saturday.  That said, this is our problem and not yours and we will use your feedback to improve the experience for our future guests.</span>
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    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="JDV Holidays - Villa St Paulane, Luberon">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2017-06-13" >

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    <h4 itemprop="summary">&#8220;Stylish house with an enviable position&#8221;</h4>

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        <span>Reviewed 13 Jun 2017</span>
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        <p itemprop="description">Situated below vibrant  Bonnieux this house has an amazing view of the village from the terrace, especially beautiful in both the morning glow and the evening sun.There is cream stone flooring, a through flow of air when the various doors are open and a small but adequate pool , again with the VIEW. It has all necessary facilities required for a relaxing holiday. Bonnieux is a great village with an excellent market, numerous restaurants and cafés and a steep climb to the various layers, perfect for fitness!</p>
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            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Thanks so much for your kind comments and I'm delighted that you enjoyed your stay in Bonnieux.  It's a wonderful spot to relax and enjoy the delights of the Luberon!</span>
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    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="JDV Holidays - Villa St Paulane, Luberon">
    <meta itemprop="rating" content="4">
    <meta itemprop="dtreviewed" content=" 2016-09-20" >

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    <h4 itemprop="summary">&#8220;This is a beautiful villa in a good position near the village of Bonnieux&#8221;</h4>

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        <span>Reviewed 20 Sep 2016</span>
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        <p itemprop="description">We got off to a bad start as the property was not ready for us. We had to wait outside for an hour until the cleaner  was finished. There was no one to meet us and the cleaner had never been there before so knew nothing about the house. There was no booklet of instructions  for the house and no sign of the password for the wifi. A phone call of complaint elicited an angry visit from the agents wife. However, all the problems were sorted out fairly quickly although our first two days were spoiled waiting for TV engineers who came as promised and an agent who didn't turn up. 
The house was perfect for us however with a lovely pool and shady areas. 
An apology from the agent in France would have been nice. He never bothered to appear.</p>
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            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Thanks for your comments and also for letting us know straight away that there was a delay on your arrival.  The house keeper was unwell and a last minute replacement cleaner was used which caused an hour's delay - our sincere apologies . As you say, once settled in, the villa, garden and location are wonderful - so I hope you enjoyed your stay.</span>
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    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="JDV Holidays - Villa St Paulane, Luberon">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2014-09-07" >

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    <h4 itemprop="summary">&#8220;Our perfect holiday&#8221;</h4>

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        <span>Reviewed 7 Sep 2014</span>
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        <p itemprop="description">This is the fourth time we have been back to this village and the third time in this charming house.  What we like about it: 5 minute walk from the two bakers' shops, 7 minute walk from amazing ice-cream parlour for evening treats, lovely pool, amazing views up towards the village heights and down away to the Ventoux, tasefully decorated house and immaculate garden, great facilities and endless garden for exploring/yoga/hours of hide-and-seek fun.  We have already booked again for next year.</p>
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    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="JDV Holidays - Villa St Paulane, Luberon">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2012-09-04" >

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    <h4 itemprop="summary">&#8220;Beautiful views and tranquility in the lovely Provencal town of Bonnieux.&#8221;</h4>

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        <span>Reviewed 4 Sep 2012</span>
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        <p itemprop="description">A very stylish, comfortable and well-equipped cottage with beautiful views of the pretty village of Bonnieux particularly from the lovely terraced area where several glasses of rose were consumed!  Well-equipped kitchen and utility area with everything you would require for a stay.  A short walk from the property will take you into the village with its lovely shops and restaurants.  Further afield, plenty of pretty villages, vineyards and towns to visit in the area and we even ventured down to the coast.  Came home feeling totally relaxed and refreshed and counting the days to my return next year!</p>
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