
    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="La Dolce Villa Bali: Seminyak  villa pool-6-7pers.">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2019-11-24" >

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    <h4 itemprop="summary">&#8220;Excellent rapport qualit&eacute; prix&#8221;</h4>

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        <span>Reviewed 24 Nov 2019</span>
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                    <p>S&eacute;jour tr&egrave;s agr&eacute;able dans cette spacieuse villa tr&egrave;s confortable. Sandrine, la manager est au petit soin, et Ayu la gouvernante, toujours serviable. La villa tr&egrave;s bi&hellip;
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</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="La Dolce Villa Bali: Seminyak  villa pool-6-7pers.">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2019-07-29" >

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    <h4 itemprop="summary">&#8220;Lovely clean villa&#8221;</h4>

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        <span>Reviewed 29 Jul 2019</span>
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                    <p>La Dolce is situated on a gang, 100m to Orchard Cafe and Bar one way and short walk the other way to Bintang Supermarket in Seminyak.  Villa was well kept and clean.  Sandrine the manager was always a&hellip;
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            <p class="owner-response">
            <span class="owner-response-title">Response from the owner</span>
            <span>Thank you very much for your nice review.
We are really happy that you enjoyed your stay at the Villa.
It&rsquo; always a pleasure to receive nice guests like you.
Well noted about the towels. 

Best regards
Alain</span>
        </p>
    
</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="La Dolce Villa Bali: Seminyak  villa pool-6-7pers.">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2017-11-01" >

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    <h4 itemprop="summary">&#8220;Dream Stay&#8221;</h4>

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        <span>Reviewed 1 Nov 2017</span>
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                    <p>The location of the villa and the service provided by Sandrine and her team is unparalleled. This was my second visit. The villa is as dreamy as ever, located perfectly close to all the amenities (Bin&hellip;
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            <p class="owner-response">
            <span class="owner-response-title">Response from the owner</span>
            <span>Thank you for your review.
It was a pleasure to receive  nice guests like you.
Our reward is to know our customers fully satisfied
Alain</span>
        </p>
    
</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="La Dolce Villa Bali: Seminyak  villa pool-6-7pers.">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2016-11-20" >

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    <h4 itemprop="summary">&#8220;Ms&#8221;</h4>

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        <span>Reviewed 20 Nov 2016</span>
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                    <p itemprop="description">Absolutely perfect.  Mimi was our star.  Clean and beautiful.  As seasoned travellers to bali (twice yearly) we will definitely come back</p>
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</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="La Dolce Villa Bali: Seminyak  villa pool-6-7pers.">
    <meta itemprop="rating" content="4">
    <meta itemprop="dtreviewed" content=" 2016-11-08" >

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    <h4 itemprop="summary">&#8220;Comfortable, plenty of room, relaxed atmosphere.&#8221;</h4>

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        <span>Reviewed 8 Nov 2016</span>
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                    <p itemprop="description">We really enjoyed staying here, much more relaxing than staying in a hotel. There is a cab rank just down the little road and also a caf&eacute;/bar that we sometimes visited.</p>
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</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="La Dolce Villa Bali: Seminyak  villa pool-6-7pers.">
    <meta itemprop="rating" content="3">
    <meta itemprop="dtreviewed" content=" 2016-11-03" >

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    <h4 itemprop="summary">&#8220;Great Location, Great Staff, Disappointing Villa&#8221;</h4>

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        <span>Reviewed 3 Nov 2016</span>
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    <div class="mainReviewBody">
                    <p>I really wanted to be able to give this Villa a 5 star review but unfortunately I must agree with the previous reviewer. This was my fourth trip to Bali and the first for my two travelling companions.&hellip;
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            <p class="owner-response">
            <span class="owner-response-title">Response from the owner</span>
            <span>I&#039;m really sorry that you were disappointed with your stay at La Dolce Villa.

May I respond to your comments:
- Concerning the delay of the driver at the airport: I am very sorry. He is not our employee but we regularly work with him and this is the first time I get this claim. Sorry.
- Sorry if there was a tradesmen when you arrived but it shows that when there is a problem, we treat it quickly. You acknowledge that Sandrine was able to respond quickly to your requests: hot water problem (a simple adjustment of the temperature knob!), electrical problems, ...
- You are right: the house needed some renovations.  We already had planned some works (painting in some rooms, change the thatched roof gazebo, ...) works that has been made before the publication of your review. I can send you pictures if you want to show you that this villa was &quot; restored to its former glory and the owners spend some time and money in giving it the attention it deserves&quot;
- Thank you for rating Sandrine that she responded to all  your requests quickly including requests out of her job duties .
- Thank you for having noted the quality of our communication before booking. However I do not agree about your comment &quot;I did find it a little strange that my final confirmation list of requests was met with a negative response from Alain, the owner even though we had discussed and he had approved all of those requests in several emails leading up to our stay&quot; :
* On Feb 24th: You asked me to have &quot;a full time maid/butler who will be required to cook breakfast every day, prepare some meals, snacks and drinks etc along with the usual housekeeping duties&quot;
I answered you: Our maid can do housekeeping and prepare your breakfast (food not included), but she stop to work at 1 or 2pm.
It is possible to have another person to prepare some meals or drinks . Price will be about 10-15$/day.&quot;
* On April 10th, I confirmed you that:
1- Breakfast are not included but our staff can prepare the breakfast for you (food not included, it&#039;s depends what you want)
2- I offer you the airport transfer on your arrival
3- and I gave you a special price

* On April 13th: you confirmed your booking
* On July 22th: You asked me for a late check out; I accepted&hellip;for free.
* On September 9th, you asked me:
- a free airport transfer: I accepted
- Breakfast every day: I said yes and precised that food is not included (but we provide tea, coffee ...)
- You asked to-have 24 beers + soda + lime + milk + ...: I answered you that it&#039;s a rental villa and we can not do shopping for you, ... but Sandrine did it for free and to please you!
- You asked for massages on your arrival: I said yes and asked to Sandrine to organize.
- You asked to-have one person to serve drinks and snacks during the day: I said we do not provide this service but you will see with the manager (you never confirmed that you accepted to pay one person $ 10-15 / day for that - see my email on Feb 24th)
- ...

I also disagree about the housekeeper Mimi: We are very demanding about cleanliness of the villa  and all our customers are satisfied so far with the work of Mimi.

One last point: it is certain that there are more beautiful villas in Seminyak offering better services but the price is not the same ! Our customers find that we have an excellent value for money. 

I invite you to renew your experience at La Dolce Villa and I would be happy to offer you excellent conditions to make you forget your inconvenience.

Kind regards

Alain</span>
        </p>
    
</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="La Dolce Villa Bali: Seminyak  villa pool-6-7pers.">
    <meta itemprop="rating" content="3">
    <meta itemprop="dtreviewed" content=" 2016-09-28" >

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    <h4 itemprop="summary">&#8220;Good location, average villa&#8221;</h4>

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        <span>Reviewed 28 Sep 2016</span>
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                    <p>We have had several very enjoyable holidays in Bali and always stay in self contained Villas. We rely on the reviews on trip advisor and other booking sites to be accurate so that we can make an infor&hellip;
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            <p class="owner-response">
            <span class="owner-response-title">Response from the owner</span>
            <span>Hello Dan,

We are always disappointed when our customers are unsatisfied with their stay (which is extremely rare!).
Be sure that we will consider your comments.
Some renovation work (painting, ....) were already programmed. This work could not be done before because of the very important occupation of the villa during the high season (June-September). And unfortunately we suffer some damage because tenants.

- I do not agree with your remark about water: the pressure is quite good and hot water at will,
- Regarding the mosquitoes, there is just little in general but it depends on the season. There are mosquito nets and we provide insecticides,
- Regarding the hairdryer: the employee must give to the manager the defective devices and it is the manager who takes the decision to replace or to repair,

Following your review, I asked to Sandrine, our manager, some explanation. She was very surprised to your review because at any moment you did not express your dissatisfaction. And I had seen when I read your emails
On your departure, I don&rsquo;t understand your point because I read the message you sent to Sandrine about it: 
&quot;Thanks, Sandrine. We will be ready for you at 10.00 tomorrow and we will leave our luggage with you, &quot;
and the next one : &quot; Thanks again. The driver is good at 12 &quot;
You said that Sandrine was in late or she was in the morning at the villa to help the maid &hellip; and she offer you the airport transfer and paid the driver.
You decided not to leave your luggages with the maid Mimi. It&rsquo;s your d&eacute;cision. Why ? because every day the maid was alone in the villa with your luggages.

I do not want to argue. Perhaps there had problems understanding.
I renew my apology and be sure that we do everything that our guests have a good stay.

Kind regards
Alain</span>
        </p>
    
</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="La Dolce Villa Bali: Seminyak  villa pool-6-7pers.">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2016-07-01" >

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    <h4 itemprop="summary">&#8220;Home from home&#8221;</h4>

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        <span>Reviewed 1 Jul 2016</span>
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                    <p>What a perfect place to stay if you are a group holidaying in Bali. Mimi cleans and cooks if you ask her and she is an absolute gem. She has the best laugh! Budhi the driver will take you anywhere you&hellip;
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    <meta itemprop="itemreviewed" content="La Dolce Villa Bali: Seminyak  villa pool-6-7pers.">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2016-01-16" >

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    <h4 itemprop="summary">&#8220;One of the best places in Bali&#8221;</h4>

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        <span>Reviewed 16 Jan 2016</span>
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                    <p>The ambience is just amazing. Stress drained away within minutes of entering the tranquil space.
Great villa, amenities and arrangements. I don&#039;t have the words to describe the trip and stay. Jus&hellip;
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</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="La Dolce Villa Bali: Seminyak  villa pool-6-7pers.">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2015-12-03" >

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    <h4 itemprop="summary">&#8220;Heaven on earth...&#8221;</h4>

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        <span>Reviewed 3 Dec 2015</span>
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                    <p>If you&#039;re looking for indulgence then la dolce villa is for you. From the moment we arrived we were picked up from the airport by Budy(our awesome driver and tour guide) and brought to our new ho&hellip;
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