
    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Red Palms River Retreat with 3 bedrooms &amp; private pool near Seminyak, Bali">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2018-08-23" >

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    <h4 itemprop="summary">&#8220;Amazing!&#8221;</h4>

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        <span>Reviewed 23 Aug 2018</span>
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    <div class="mainReviewBody">
                    <p>Stayed in May. This property is beautiful. the staff are amazing and nothing is too much from them. Property is set in about half an acre and completely walled in so safe. at one end of the garden is &hellip;
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            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Dear Michael,
Thank you for your comments and we are very happy to know that you enjoyed your stay at Villa Red Palms last May.
We keep up our hopes to welcome you back one day. 
With our very best wishes,
Your Villa Red Palms Team</span>
        </p>
    
</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Red Palms River Retreat with 3 bedrooms &amp; private pool near Seminyak, Bali">
    <meta itemprop="rating" content="1">
    <meta itemprop="dtreviewed" content=" 2018-01-25" >

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    <h4 itemprop="summary">&#8220;Villa Manager Has ShockingLack of Consideration During Trip Cancellation Due to Airport Closures and Mt. Agung Eruption&#8221;</h4>

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        <span>Reviewed 25 Jan 2018</span>
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                    <p>Like most of you, I&#039;ve traveled around the world a bit, but I&#039;ve never heard amazing things like I have about the service of the Balinese people. So imagine my surprise when the Red Palms Vi&hellip;
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            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Thank you for your valuable feedback to us. We agree, this has been a challenging time for Bali, for the Balinese people and local businesses and of course for all arriving visitors during the unpredictable active volcano phase. We fully understand the worries of our clients, especially when additionally, the international press had spread so much false information and aggravated the visitors concerns. 

Your booking at Villa Red Palms was for dates 02 - 05 December 2017. The airport was only ever closed for 2.5 days from 27 - 29 November related to the recent Mt. Agung volcano activities. It was not closed during your arrival or departure dates of your Villa Red Palms booking. However, since you had booked a prior period Villa stay with another company and the airport was closed during your other booking, your subsequent stay with Red Palms was affected. When you cancelled your booking for Villa Red Palm, The Villa Owner and Bali Luxury Villas took your situation into consideration and showed flexibility and goodwill when we applied the special volcano deferral policy. Usually the full cancelation no-show policy would have applied, since the airport was operating normally for your booking dates. As you mentioned correctly, the Owner first offered an extension to rebook for a deferred stay within the next 6 months which we renegotiated to 1 year for you. 

I am sorry, if our flexibility did not meet your expectations. The villa staff was still every day at the villa to work to serve guests and continue to receive their salary in case of NO-SHOWS.&nbsp; Insurance companies do not compensate the loss to the villa for this last minute cancelation. Our reservations team has been in email exchange with you at various times since your cancelation, assisting you to secure your new booking dates as submitted by you. All your wished dates were confirmed by BLV as available. 

Bali Luxury Villas has been in business as one of the premier, trusted private villa rental companies since 1999. We firmly believe in finding a fair solution for our valued guests. In this spirit we have been accommodating until today all your deferral date wishes, and hope that you will decide for one soon and hope we will be able to welcome you and your friends to enjoy a stay at Villa Red Palms in 2018. 

Sincerely, 
Karina Bonanno 
General Manager</span>
        </p>
    
</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Red Palms River Retreat with 3 bedrooms &amp; private pool near Seminyak, Bali">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2017-08-25" >

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    <h4 itemprop="summary">&#8220;Wundersch&ouml;ne Villa und tolle Mitarbeiter&#8221;</h4>

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        <span>Reviewed 25 Aug 2017</span>
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    <div class="mainReviewBody">
                    <p itemprop="description">Es ist alles wie auf den Bilder...fast noch besser. Was man nicht sieht, sind die &quot;guten Geister&quot; des Hauses, die den Urlaub perfekt machen. Vielen Dank noch einmal an das gesamte Team!</p>
            </div>

            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Thank you so much for taking the time to share your experience.   We will share with the great team at Villa Red Palms.
Warm regards
Bali Luxury Villas Management</span>
        </p>
    
</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Red Palms River Retreat with 3 bedrooms &amp; private pool near Seminyak, Bali">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2017-05-09" >

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    <h4 itemprop="summary">&#8220;Amazing peaceful in busy Seminyak&#8221;</h4>

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        <span>Reviewed 9 May 2017</span>
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    <div class="mainReviewBody">
                    <p>I had read previous Trip Advisor reports on Red Palms before I went and to be honest I was a bit worried.  Some people had said it was noisy.  Some had said it was damp.  To be honest I don&#039;t kno&hellip;
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            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>We were happy to host your family for this reunion and glad to hear it was enjoyed by you all.  Many thanks for taking the time to share your experience with your peers.   We hope to welcome you back again one of these days!
Warm regards
Kathryn
Bali Luxury Villas</span>
        </p>
    
</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Red Palms River Retreat with 3 bedrooms &amp; private pool near Seminyak, Bali">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2016-10-13" >

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    <h4 itemprop="summary">&#8220;Pure Paradise&#8221;</h4>

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        <span>Reviewed 13 Oct 2016</span>
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                    <p>I have been to Bali 3 times, and each stay has been at the Red Palms Villa. The beauty, comfort and excellent hospitality are what keeps me coming back again, again and again. 
I daydream for that del&hellip;
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            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Dear Chezgar
Many thanks for your kind comments!   We look forward to your fourth visit to Bali and Red Palms before too long!
Warm Regards
Villa Red Palms</span>
        </p>
    
</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Red Palms River Retreat with 3 bedrooms &amp; private pool near Seminyak, Bali">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2016-10-04" >

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    <h4 itemprop="summary">&#8220;Fantastic Experience&#8221;</h4>

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        <span>Reviewed 4 Oct 2016</span>
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    <div class="mainReviewBody">
                    <p>I stayed at the Red Palms in July 2016 and it was great. The staff was very friendly and we bonded well. The site is clean and magical. I would highly recommend this location to anyone planning on vis&hellip;
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            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Thank you for sharing your experience at Villa Red Palms and for your recommendation!
Warm regards
Kathryn
Villa Red Palms</span>
        </p>
    
</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Red Palms River Retreat with 3 bedrooms &amp; private pool near Seminyak, Bali">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2016-10-04" >

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    <h4 itemprop="summary">&#8220;Staying here: The highlight of our trip!&#8221;</h4>

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        <span>Reviewed 4 Oct 2016</span>
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    <div class="mainReviewBody">
                    <p>This villa is spectacular! From the location, to the lush gardens, the architecture to the comfy rooms, bed to the lovely staff! We couldn&#039;t have picked a better place to stay in Bali. The locati&hellip;
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            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Thank you for your kind words - I&#039;ve passed your comments on to the staff.

We hope to welcome you back again one day before too long!

Kind regards
Kathryn
Villa Red Palms</span>
        </p>
    
</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Red Palms River Retreat with 3 bedrooms &amp; private pool near Seminyak, Bali">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2016-10-01" >

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    <h4 itemprop="summary">&#8220;Villa red palms&#8221;</h4>

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        <span>Reviewed 1 Oct 2016</span>
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                    <p>Stayed at Red palms for 8 days and it was absolutely goreous! The villa was beautifully furnished like paradise on earth. the staff were the best we have ever come across. Kadek and the team were soo &hellip;
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            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Dear Mark
Thank you for taking the time to share your experience with future travellers.    We were only sorry that the villa was booked and we were unable to accommodate you for longer when your departure was delayed!   We look forward to welcoming you again next year.
Best regards
Villa Red Palms</span>
        </p>
    
</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Red Palms River Retreat with 3 bedrooms &amp; private pool near Seminyak, Bali">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2016-09-29" >

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    <h4 itemprop="summary">&#8220;Affordable Private Palace !&#8221;</h4>

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        <span>Reviewed 29 Sep 2016</span>
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    <div class="mainReviewBody">
                    <p>Even more amazing than pictures...seriously! 
We LOVED this place!
Staff was sweet and incredibly attentive. 
Food was yummy. 
Fantastic location.
Each villa suite is huge and  private with exquisite &hellip;
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            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>So glad you enjoyed your stay at the &quot;Palace&quot;!  The staff send you their regards and look forward to welcoming you again on your next trip to Bali!
Best regards
Villa Red Palms</span>
        </p>
    
</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Red Palms River Retreat with 3 bedrooms &amp; private pool near Seminyak, Bali">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2016-09-19" >

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    <h4 itemprop="summary">&#8220;Red Palms Paradise&#8221;</h4>

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        <span>Reviewed 19 Sep 2016</span>
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                    <p>I was blown away by the beauty of this villa. I have spent a lot of my summers in some beautiful villas in the south of France and other parts of Europe but Red Palms was a real slice of paradise. The&hellip;
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            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Dear Jessica
We are very happy you enjoyed your stay at Red Palms and of course have passed on your compliments to the Team!
Best regards from all at Red Palms</span>
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