
    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Seratus, Luxury 3 Bedroom Villa, Close to Beach, Seminyak">
    <meta itemprop="rating" content="4">
    <meta itemprop="dtreviewed" content=" 2016-12-04" >

    <p class="avatarContainer">
        <img src="" height="55" width="55" data-echo="//s4.fkimg.com/res/1380077912/assets/public/images/avatar_photos/avatar071.jpg" alt=""/>
    </p>

    <h4 itemprop="summary">&#8220;Decent Stay&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-4-5">
            <span class="ratingsIcon"></span>
        </p>
        <span>Reviewed 4 Dec 2016</span>
    </div>

    <div class="mainReviewBody">
                    <p>The Villa itself was great, clean bathrooms, pool, rooms ect and the staff also provided us with 3 extra single beds to ensure our stay even better. Whilst the location of the villa was great; easy to&hellip;
                <a href="#" class="more-or-less more" rel="nofollow" data-href="/rentals/reviews/843171344">
                    <span class="show-more">
                        More                    </span>
                </a>
            </p>
            </div>

            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Thank you for your feedback, your comments were immediately passed to the owner, as far was we were aware there is on construction next to the villa, the nearest construction is 4 houses away,
The owner has made the following response:

Regarding the review by the guests here&#039;s some serious complaints from us with pic&#039;s attached.
1. A group of 5 schoolies aged 17-18 inviting other schoolie friends over EVERY night to party til after dawn. Sleeping all day and not letting staff in to clean up/maintain the villa.There is no construction close to the villa so their complaints probably because they can&#039;t sleep during the day.
2. Serious complaints from neighbours about noise throughout the WHOLE night!!!.
3. They broke garden ornaments(as per pic attached)
4. Cigarette burns in furniture cushions.
5. Broken beer bottles in all living areas.
6. Used condoms strewn around the garden and living areas.
7. Exceptionally abusive to staff.
8. Guests and friends jumping over the wall into property with complaints from the banjar.
9. The whole villa looks like a battle field.
I trust that our complaints will be dealt with in a serious manner..These guests will NEVER be allowed back into our villas...We are also considering legal options to block them from returning to Bali and legal action should they do. They&#039;re review is !))% untrue and unjust considering the hospitality they were given and the damage and abuse they have caused. Please keep me informed as this is not over as far as we are concerned.</span>
        </p>
    
</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Seratus, Luxury 3 Bedroom Villa, Close to Beach, Seminyak">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2016-11-10" >

    <p class="avatarContainer">
        <img src="" height="55" width="55" data-echo="//s4.fkimg.com/res/1380077912/assets/public/images/avatar_photos/avatar038.jpg" alt=""/>
    </p>

    <h4 itemprop="summary">&#8220;Great villa&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-5-5">
            <span class="ratingsIcon"></span>
        </p>
        <span>Reviewed 10 Nov 2016</span>
    </div>

    <div class="mainReviewBody">
                    <p>This was my third stay at villa seratus and I&#039;m never dissspointed well located near seminyak square and the beach is only a short distance away property manager Ning is always helpful and ensure&hellip;
                <a href="#" class="more-or-less more" rel="nofollow" data-href="/rentals/reviews/807525520">
                    <span class="show-more">
                        More                    </span>
                </a>
            </p>
            </div>

    
</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Seratus, Luxury 3 Bedroom Villa, Close to Beach, Seminyak">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2016-10-17" >

    <p class="avatarContainer">
        <img src="" height="55" width="55" data-echo="//s4.fkimg.com/res/1380077912/assets/public/images/avatar_photos/avatar025.jpg" alt=""/>
    </p>

    <h4 itemprop="summary">&#8220;Great villa, very good location&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-5-5">
            <span class="ratingsIcon"></span>
        </p>
        <span>Reviewed 17 Oct 2016</span>
    </div>

    <div class="mainReviewBody">
                    <p>My friends and I really liked villa Seratus. Compares to our previous villa, which wasn&#039;t very clean, villa Seratus was a paradise. My first impression was, that all the floors and everything in &hellip;
                <a href="#" class="more-or-less more" rel="nofollow" data-href="/rentals/reviews/779839524">
                    <span class="show-more">
                        More                    </span>
                </a>
            </p>
            </div>

    
</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Seratus, Luxury 3 Bedroom Villa, Close to Beach, Seminyak">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2016-07-11" >

    <p class="avatarContainer">
        <img src="" height="55" width="55" data-echo="//s4.fkimg.com/res/1380077912/assets/public/images/avatar_photos/avatar037.jpg" alt=""/>
    </p>

    <h4 itemprop="summary">&#8220;Fantastic Villa, Awesome location&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-5-5">
            <span class="ratingsIcon"></span>
        </p>
        <span>Reviewed 11 Jul 2016</span>
    </div>

    <div class="mainReviewBody">
                    <p>Fantastic Villa
Have just returned from 8 nights at Villa Seratus.  The villa is fantastic with plenty of room for our family of 4 (2 teenagers), large open living spaces, very comfy lounges, day bed &hellip;
                <a href="#" class="more-or-less more" rel="nofollow" data-href="/rentals/reviews/692936532">
                    <span class="show-more">
                        More                    </span>
                </a>
            </p>
            </div>

    
</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Seratus, Luxury 3 Bedroom Villa, Close to Beach, Seminyak">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2016-06-04" >

    <p class="avatarContainer">
        <img src="" height="55" width="55" data-echo="//s4.fkimg.com/res/1380077912/assets/public/images/avatar_photos/avatar078.jpg" alt=""/>
    </p>

    <h4 itemprop="summary">&#8220;Amazing Villa, Great Location and Awesome Staff&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-5-5">
            <span class="ratingsIcon"></span>
        </p>
        <span>Reviewed 4 Jun 2016</span>
    </div>

    <div class="mainReviewBody">
                    <p>Stayed there for 5 days,  an incredibly beautiful and spacious place.  The villa was well designed with a lot nice to finishes were used.   The location was perfect.  I would recommend to anyone.  It&&hellip;
                <a href="#" class="more-or-less more" rel="nofollow" data-href="/rentals/reviews/644074978">
                    <span class="show-more">
                        More                    </span>
                </a>
            </p>
            </div>

    
</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Seratus, Luxury 3 Bedroom Villa, Close to Beach, Seminyak">
    <meta itemprop="rating" content="4">
    <meta itemprop="dtreviewed" content=" 2016-05-15" >

    <p class="avatarContainer">
        <img src="" height="55" width="55" data-echo="//s4.fkimg.com/res/1380077912/assets/public/images/avatar_photos/avatar063.jpg" alt=""/>
    </p>

    <h4 itemprop="summary">&#8220;great location, good value for money&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-4-5">
            <span class="ratingsIcon"></span>
        </p>
        <span>Reviewed 15 May 2016</span>
    </div>

    <div class="mainReviewBody">
                    <p>have just returned from a wonderful week at Villa Seratus with 6 friends.
The Villa was clean and spacious, and the manager Ning, and staff Made and Ketut were lovely. 
The villa is directly opposite &hellip;
                <a href="#" class="more-or-less more" rel="nofollow" data-href="/rentals/reviews/623071897">
                    <span class="show-more">
                        More                    </span>
                </a>
            </p>
            </div>

    
</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Seratus, Luxury 3 Bedroom Villa, Close to Beach, Seminyak">
    <meta itemprop="rating" content="4">
    <meta itemprop="dtreviewed" content=" 2016-05-10" >

    <p class="avatarContainer">
        <img src="" height="55" width="55" data-echo="//s4.fkimg.com/res/1380077912/assets/public/images/avatar_photos/avatar043.jpg" alt=""/>
    </p>

    <h4 itemprop="summary">&#8220;Lovely Villa and Thoughtfull staff ;)&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-4-5">
            <span class="ratingsIcon"></span>
        </p>
        <span>Reviewed 10 May 2016</span>
    </div>

    <div class="mainReviewBody">
                    <p>This villa is our main highlight of our holiday, strategic and nice location, accommodation and staff also, We are stayed at Villa Seratus at the end of February 2016. We had  absolutely great times, &hellip;
                <a href="#" class="more-or-less more" rel="nofollow" data-href="/rentals/reviews/615786819">
                    <span class="show-more">
                        More                    </span>
                </a>
            </p>
            </div>

    
</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Seratus, Luxury 3 Bedroom Villa, Close to Beach, Seminyak">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2016-05-06" >

    <p class="avatarContainer">
        <img src="" height="55" width="55" data-echo="//s4.fkimg.com/res/1380077912/assets/public/images/avatar_photos/avatar028.jpg" alt=""/>
    </p>

    <h4 itemprop="summary">&#8220;Lovely friendly villa&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-5-5">
            <span class="ratingsIcon"></span>
        </p>
        <span>Reviewed 6 May 2016</span>
    </div>

    <div class="mainReviewBody">
                    <p>just had a last minute stay at villa seratus.Apparently the last guest wasn&#039;t happy.Have absolutely no ideal why.We were actually recommended by friends that had stayed here and there kids absolu&hellip;
                <a href="#" class="more-or-less more" rel="nofollow" data-href="/rentals/reviews/612165335">
                    <span class="show-more">
                        More                    </span>
                </a>
            </p>
            </div>

    
</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Seratus, Luxury 3 Bedroom Villa, Close to Beach, Seminyak">
    <meta itemprop="rating" content="1">
    <meta itemprop="dtreviewed" content=" 2016-04-30" >

    <p class="avatarContainer">
        <img src="" height="55" width="55" data-echo="//s4.fkimg.com/res/1380077912/assets/public/images/avatar_photos/avatar062.jpg" alt=""/>
    </p>

    <h4 itemprop="summary">&#8220;Terrible - Filthy and noisy&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-1-5">
            <span class="ratingsIcon"></span>
        </p>
        <span>Reviewed 30 Apr 2016</span>
    </div>

    <div class="mainReviewBody">
                    <p>Myself and 2 other friends were due to stay at Seratus in April for 8 nights. We are a group of young females. Instead we stayed 2 nights although we would have preferred to not stay at all. Upon arri&hellip;
                <a href="#" class="more-or-less more" rel="nofollow" data-href="/rentals/reviews/604896998">
                    <span class="show-more">
                        More                    </span>
                </a>
            </p>
            </div>

            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>We always take a very keen interest in the comments and the feedback provided by our guests. 
In this instance we have to say that these comments are totally unwarranted, as testified to by the numerous other guest reviews posted by guests who have stayed at villa Seratus. 
The real issue, is that upon arriving the guests saw a special offer on a cheap hotel nearby that was doing a promotion at $30 a night. 
The guests decided they would rather save by cancelling their reservation and moving to a cheap hotel. 
Both our staff and the villa manager Ning, went to see the guests multiple times to try to resolve this, and each time all guests were in the pool drinking excessively. 
The comments of a 50% refund are TOTALLY untrue, when the owner became aware of the very troublesome and unreasonable behavior of the guests, he accepted $100 a night for the 4 nights the guests were at the villa, and then refunded the rest of their money in full, leaving him considerably out of pocket. 
The villa is well maintained and the comments regarding the cleanliness of the villa are not true.</span>
        </p>
    
</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Seratus, Luxury 3 Bedroom Villa, Close to Beach, Seminyak">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2016-04-11" >

    <p class="avatarContainer">
        <img src="" height="55" width="55" data-echo="//s4.fkimg.com/res/1380077912/assets/public/images/avatar_photos/avatar075.jpg" alt=""/>
    </p>

    <h4 itemprop="summary">&#8220;Great Bali Family Holiday&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-5-5">
            <span class="ratingsIcon"></span>
        </p>
        <span>Reviewed 11 Apr 2016</span>
    </div>

    <div class="mainReviewBody">
                    <p>Our family of 6 had a wonderful stay at Villa Seratus in Seminyak. Our children were aged from 9 to 17 and the villa was big enough for everyone to have their own space. We had staff there each mornin&hellip;
                <a href="#" class="more-or-less more" rel="nofollow" data-href="/rentals/reviews/581673453">
                    <span class="show-more">
                        More                    </span>
                </a>
            </p>
            </div>

    
</article><div class="ajax-nav-panel-nav">
    <div id="reviewNav" class="reviews-pagination" data-total="21" data-other-lang-tot="0" data-other-lang-curr="0" data-replies-tot="2" data-replies-curr="2">
            <nav>
            
            
                <a rel="nofollow" class="active" href="#" data-href="/rentals/reviews/4746521/page/1">1</a>
            
                <a rel="nofollow" class="" href="#" data-href="/rentals/reviews/4746521/page/2">2</a>
            
                <a rel="nofollow" class="" href="#" data-href="/rentals/reviews/4746521/page/3">3</a>
            
            <a href="#" data-href="/rentals/reviews/4746521/page/2">&gt;</a>        </nav>
        <span>Review 1-10 of 21</span>
</div>
</div>

