
    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="5 Bdr Villa,Stunning,Great Location,Amazing Value!">
    <meta itemprop="rating" content="4">
    <meta itemprop="dtreviewed" content=" 2018-10-31" >

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    <h4 itemprop="summary">&#8220;A little oasis&#8221;</h4>

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        <span>Reviewed 31 Oct 2018</span>
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    <div class="mainReviewBody">
                    <p>This is an excellent, large traditional villa which is close to beach, Finns Beach Club, shops and supermarkets. It has incredible art work, both indoors and out.
The introduction to the property was &hellip;
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</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="5 Bdr Villa,Stunning,Great Location,Amazing Value!">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2017-11-09" >

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    <h4 itemprop="summary">&#8220;Paradise.&#8221;</h4>

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        <span>Reviewed 9 Nov 2017</span>
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    <div class="mainReviewBody">
                    <p>We&rsquo;re on our last day here at Villa Double N Estate.  I&rsquo;ve gone to leave a review and just read a recent review about bad service and bad management which really surprised me.  Nothing cou&hellip;
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</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="5 Bdr Villa,Stunning,Great Location,Amazing Value!">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2017-11-08" >

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    <h4 itemprop="summary">&#8220;Great Stay, Great Villa, Great Staff &amp; Service&#8221;</h4>

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        <span>Reviewed 8 Nov 2017</span>
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    <div class="mainReviewBody">
                    <p>We stayed here early Nov 2017 with large family group and friends, we had an amazing time!  We all love Bali and all loved this great villa estate, staff and fantastic service.  We&rsquo;ve stayed in &hellip;
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</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="5 Bdr Villa,Stunning,Great Location,Amazing Value!">
    <meta itemprop="rating" content="2">
    <meta itemprop="dtreviewed" content=" 2017-11-01" >

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    <h4 itemprop="summary">&#8220;Really bad service and terrible villa management.&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-2-5">
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        <span>Reviewed 1 Nov 2017</span>
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    <div class="mainReviewBody">
                    <p>When rating a villa or hotel, it&#039;s the small details and attention to service that make the difference between a good and bad experience. Villa Double N offered NO attention to detail and the tea&hellip;
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            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Thank you for staying with us and for leaving your comments regarding the villa, we do welcome constructive feedback on how we can improve the villa product and service experience of our guests.  Please allow me to respond.  
Your original booking was for 11 adults at this 5 bedroom villa and there was no mention of any event, party or additional guests.  Much later on, you then stated you wished to hold an event for a large group for a birthday celebration.  Normally we would insist on a professional event planner be appointed for such an event and large number of guests at your cost, we rent our accommodation and the venue only.  In trying to be help you keep the costs down, we were flexible on this condition.  We have now learnt that this was a mistake and we will instead always insist on a professional event or party planner be appointed for ALL future bookings where a party will be held at the villa for a much larger group of people than staying at the villa.
There are several items which you mention that we have addressed and resolved.
With the same villa, staff and level of service, we receive many reviews both on this platform and many other very well known sales and marketing platforms.  The vast majority of these reviews are overwhelming positive about both the villa product, staff and service level.
Thank you for booking with us.
Regards
Craig and team</span>
        </p>
    
</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="5 Bdr Villa,Stunning,Great Location,Amazing Value!">
    <meta itemprop="rating" content="4">
    <meta itemprop="dtreviewed" content=" 2017-08-24" >

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    <h4 itemprop="summary">&#8220;Great space but needs a bit of TLC&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-4-5">
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        <span>Reviewed 24 Aug 2017</span>
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    <div class="mainReviewBody">
                    <p>We recently had a family group of 11 stay at Double N. While the booking process was efficient and the villa and grounds were spacious we felt that overall the villa was showing its age and was in nee&hellip;
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            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Thank you for booking my villa and for taking the time to leave a review, it was a pleasure hosting your  group. I very much appreciate your kind comments about the villa, location and particularly the staff. 
Thank you also for your comments regarding maintenance, I do welcome constructive feedback on how we can improve the experience of our guests.  I sincerely apologise for you feeling that the villa could have been maintained better in some areas.
I&rsquo;ve newly covered the outside cushions and have recently bought new towels across all my villas including this one.  The floor boards around the pool have been completely replaced and it now looks great.  I&rsquo;ve also built a new large gazebo right next to the pool for even more guest comfort. The AC has been replaced in the dining area and now works well.
I&rsquo;m so glad you enjoyed the villa location, it really is fantastic and enjoyed immensely by the villa guests.
I very much look forward to welcoming you to one of my villas in the near future.
Kind regards
Craig</span>
        </p>
    
</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="5 Bdr Villa,Stunning,Great Location,Amazing Value!">
    <meta itemprop="rating" content="2">
    <meta itemprop="dtreviewed" content=" 2017-07-20" >

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    <h4 itemprop="summary">&#8220;Very disappointed!!!&#8221;</h4>

    <div class="review-rating">
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        <span>Reviewed 20 Jul 2017</span>
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    <div class="mainReviewBody">
                    <p>We stayed for one week in the villa with a group of 5 adults and 4 children. The rent includes access to a nice beach club. The villa is huge and nicely designed. Unfortunately it is pretty much run d&hellip;
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            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Thank you for booking with me and for leaving a review. I do appreciate constructive feedback as it helps me to improve my villa product offering and service to clients. 
Thank you for your your positive feedback on the Finns Recreation and Finns Beach Club which are included in the villa rate, they are very popular particularly with our family group clients.  I&rsquo;m very sorry you that you felt that some of the villa was not as you hoped or expected.  The villa has been very busy during the summer high season and I have just carried out a lot of maintenance in the last week including in the bathrooms.  I also have more maintenance planned in 2 weeks time. I&rsquo;m glad though that you did like the design and size of the villa, it really is a beautiful estate. Thank you once again for taking the time to provide feedback.
Kind regards
Craig</span>
        </p>
    
</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="5 Bdr Villa,Stunning,Great Location,Amazing Value!">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2017-03-12" >

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    <h4 itemprop="summary">&#8220;Excellent stay/Great Staff&#8221;</h4>

    <div class="review-rating">
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        <span>Reviewed 12 Mar 2017</span>
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    <div class="mainReviewBody">
                    <p>We stayed for 3 nights in the Villa Double N and would highly recommend it. Firstly, the space is huge and it is just like the photos.  Craig was very prompt with all of our questions. The staff is be&hellip;
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</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="5 Bdr Villa,Stunning,Great Location,Amazing Value!">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2017-02-15" >

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    <h4 itemprop="summary">&#8220;Great Place&#8221;</h4>

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        <span>Reviewed 15 Feb 2017</span>
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    <div class="mainReviewBody">
                    <p>Great location in Canggu. Close to everything. Right in the middle of Berawa/EchoBeach/Canggu Club. 50 meters down a little alley so very very quiet. Huge piece of land. Enormous living area outdoors.&hellip;
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</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="5 Bdr Villa,Stunning,Great Location,Amazing Value!">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2016-08-26" >

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    <h4 itemprop="summary">&#8220;Superbe villa, personnel g&eacute;nial&#8221;</h4>

    <div class="review-rating">
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        <span>Reviewed 26 Aug 2016</span>
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    <div class="mainReviewBody">
                    <p itemprop="description">Nous avons passer une semaine magnifique , la villa est superbe c&#039;est paradisiaque, le chef &eacute;tait parfait les repas tr&egrave;s bons. le chauffeur impeccable et de bons conseils.</p>
            </div>

    
</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="5 Bdr Villa,Stunning,Great Location,Amazing Value!">
    <meta itemprop="rating" content="3">
    <meta itemprop="dtreviewed" content=" 2016-07-02" >

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    <h4 itemprop="summary">&#8220;Just ok&#8221;</h4>

    <div class="review-rating">
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        <span>Reviewed 2 Jul 2016</span>
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    <div class="mainReviewBody">
                    <p>Stayed here with a large family group and our stay was initially enjoyable but went downhill a bit after the aircon in the main eating area broke down and was not fixed for the remainder of our stay (&hellip;
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            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Thank you for booking with us.  
This review is very unfair.
You sent me an email 3 days into your stay saying that you were having an amazing time and asking for a free late check out on your departure date. I&rsquo;m more than happy to copy the email onto this site if you wish.  
As we had other guests checking in the same day, I said we were unable to do this but that you could leave your luggage securely at the villa and collect later on before going to the airport.  You were not happy about this as you said you had young kids who would be sleeping until 14:00 but you knew all along check out is 12:00 midday.  If you couldn&rsquo;t have a free late check out to 15:00 you said you would leave a negative review which you have done which is very disappointing.

The pool was slightly grey for 24 hours due to very heavy rains and the pool guy ensured it was clean the very next morning.  

The AC in the dining area works well, it has been checked by the engineer.

The outside bathroom is appreciated by a lot of guests as the other 4 ensuite bathrooms are internal, some guests prefer outside showers/bathrooms.  There is no smell in the bathroom area at all.  

All the villa was repainted internally 3 months ago.  The external areas will also be repainted in 4 weeks&rsquo; time.  We invest a lot of time and money maintaining this large villa estate and regularly block out dates in the calendar for routine and general maintenance.  For good measure, we have added an extra 3 days to the next maintenance period to do extra painting, decorating and maintenance.

I would also like to refer readers to all the other reviews for this villa, the vast majority of which are excellent and we&rsquo;ve had many happy clients staying at this large and beautiful villa estate.</span>
        </p>
    
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