
    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="7 Bdrms/10 beds SEMINYAK, Great Location And Value!">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2017-09-21" >

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    <h4 itemprop="summary">&#8220;Lovely Again Thankyou&#8221;</h4>

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        <span>Reviewed 21 Sep 2017</span>
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                    <p>This was our second time stay at Villa Mewah and was lovely to see all the same staff. Pool is blue and big and staff remember all the children from last time. Very clean and tidy. Hope to come back n&hellip;
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            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Thank you for staying at my villa and for taking the time to leave your feedback with such a great review, it&rsquo;s very much appreciated.  I&rsquo;m so happy that you and your group really enjoyed the villa and all that it has to offer.  I look forward to welcoming you to Bali once again in the future. Best wishes, Craig</span>
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</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="7 Bdrms/10 beds SEMINYAK, Great Location And Value!">
    <meta itemprop="rating" content="2">
    <meta itemprop="dtreviewed" content=" 2017-09-01" >

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    <h4 itemprop="summary">&#8220;Don&#039;t bother&#8221;</h4>

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        <span>Reviewed 1 Sep 2017</span>
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                    <p>Positives - staff and rooms where nice. The  villa is big and could be amazing. 

Negatives - the pool was green, was unusable when we arrived and we wouldn&#039;t let the kids in it towards the end o&hellip;
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            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Thank you for booking with me and for leaving a review.  I do appreciate constructive feedback as it helps me to improve my villa product offering and service to clients.  I appreciate your positive general feedback on the villa and staff, I know the staff really enjoyed looking after your group and did say how nice you all are.
I&rsquo;ve been in correspondence already with Erin from your group who booked the villa regarding the issues which arose.  I would also like to sincerely apologise to you and the rest of your group for these issues arising.  I inspected the villa yesterday.  I have replaced the pool filters and this is now all fine with the pool, the water is clean and clear.
Regarding the water issue and faulty pump.  As you know, my maintenance engineer attended on the Friday night at 7pm and strived to fix the water issue which he thought he had. The water pump then became faulty again shortly after and the only option was for its full replacement. Due to the time of the evening and the fact that it was an Indonesian public holiday, the plumbing merchant shops were on shorter opening hours and the pump replacement had to wait until the morning. I&#039;m really sorry for this issue arising.  I have now replaced the pump with a brand new one.
I have 3 days general maintenance booked in the calendar from yesterday and for another 5 days in 2 weeks time. I&rsquo;ve prioritised the fixing of the pool decking which will be completed by tomorrow. The water pump was replaced on Friday as already confirmed and this is now all working well. The villa has been a victim of its own success as it has been very busy the last few months during the holiday peak season. I always do a lot of maintenance in Sept as we move into the low season here in Bali.. Rest assured I&rsquo;m addressing the issues prior to the next guests arriving in a few days time. 
Previous guests have enjoyed the villa&rsquo;s location due to it being in a quiet area of Seminyak but close to all the shops, restaurants etc.  Your group did stay in the busiest week of the summer due to the Indonesian holidays so the traffic was heavier than usual. The villa rate does include 8 seater car &amp; driver for 8 hours per day to drive guests around and the driver is happy to work overtime for a small payment. 
Thank you once again for your feedback.
Kind regards
Craig</span>
        </p>
    
</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="7 Bdrms/10 beds SEMINYAK, Great Location And Value!">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2017-05-14" >

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    <h4 itemprop="summary">&#8220;Fantastic Holiday, Fabulous Villa&#8221;</h4>

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        <span>Reviewed 14 May 2017</span>
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                    <p>My extended family stayed in Villa Mewah in March.  The booking process was really smooth and straightforward, Craig was very efficient and helpful with all our questions.  We stayed for a week and di&hellip;
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            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Hi Tayjo
Thank you for staying with us at our villa and for taking the time to leave a review.  The staff loved looking after you all.  I&#039;m so glad you had a good time and please do get in touch should you return to Bali. 
I&#039;d love for you to stay at my villa again!
Kind regards
Craig</span>
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</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="7 Bdrms/10 beds SEMINYAK, Great Location And Value!">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2016-07-04" >

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    <h4 itemprop="summary">&#8220;Top marks&#8221;</h4>

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        <span>Reviewed 4 Jul 2016</span>
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                    <p>Great villa, great staff and great location.  The 9 beds across the 6 bedrooms was ideal for our large group.   Highly recommended and Craig was so easy to deal with, very easy booking process.  We ha&hellip;
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</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="7 Bdrms/10 beds SEMINYAK, Great Location And Value!">
    <meta itemprop="rating" content="3">
    <meta itemprop="dtreviewed" content=" 2016-07-01" >

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    <h4 itemprop="summary">&#8220;Decent&#8221;</h4>

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        <span>Reviewed 1 Jul 2016</span>
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                    <p>Stayed at Villa Mewah in Bali recently. The Villa is decent but definitely needs some upkeep. AC&#039;s don&#039;t work properly in all rooms and toilets constantly seem to not flush or overflow. Tile&hellip;
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            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Thank you for booking with us and for taking the time to leave a review.  We do appreciate constructive feedback to help us improve the service and villa product for our future customers.  That said, I do believe some of your comments are very unfair and exaggerated.

We did have an issue of 1 slightly loose electrical socket which we fixed immediately once notified and there was only 1 AC you said was not working well.  Just in case, we serviced all the ACs while you were out of the villa one afternoon and you said it was working fine once you returned so I&rsquo;m very surprised that you say that the ACs didn&rsquo;t work properly in all the rooms, that is 100% untrue, it was only 1 AC.

The toilets are all working fine with no problems.

There was a gap in the bunk bedroom door and this was also fixed quickly during your stay.  We also supplied free insect repellant.

The pool had a couple of loose pool tiles which have now been fixed.  Again, you didn&rsquo;t say anything during your stay to either me or the villa staff.  The staff always log in a book any issues regarding health and safety or any guest issues.  There is also a first aid box in the villa.
There are several shops and cafes a close walk to the villa.  There is the excellent Murano Day Spa 80 metres away too.  We always make it clear to guests that should you wish to go to central Seminyak/Eat St then this is a short drive away.  The villa rate includes a vehicle and driver and they will work extra hours at night for a small extra payment.

I did apologise while you were staying in the villa for the couple of issues and I&#039;m disappointed that you have left such a review.

We invest a lot of money on maintaining this great value villa and we have 4 more days blocked out of the calendar in early August for general and routine maintenance. 

I would refer people to read all the other reviews, the vast majority of which are excellent and we&rsquo;ve had many happy clients staying at this lovely villa.</span>
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</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="7 Bdrms/10 beds SEMINYAK, Great Location And Value!">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2016-06-24" >

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    <h4 itemprop="summary">&#8220;Excellence&#8221;</h4>

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        <span>Reviewed 24 Jun 2016</span>
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                    <p>Villa Mewah is the perfect place to stay with a large family with kids.
Stayed there for a week in May and we all had a great time.  Great value too for what you get and brilliant service.  Craig was &hellip;
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</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="7 Bdrms/10 beds SEMINYAK, Great Location And Value!">
    <meta itemprop="rating" content="3">
    <meta itemprop="dtreviewed" content=" 2016-03-09" >

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    <h4 itemprop="summary">&#8220;Disappointing Unfortunately with Many Facility Issues&#8221;</h4>

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        <span>Reviewed 9 Mar 2016</span>
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                    <p>I stayed at Villa Mewah in February 2016 with a large group of family (10+). The expectation for this place was high as it wasn&#039;t cheap (comparatively speaking), the pictures online looked great &hellip;
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            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Thank you for your review and for your comments regarding the villa, I do welcome constructive feedback on how we can improve the experience of our guests.  
We did explain regarding the power issues prior to your arrival.  This was due to the local electricity company damaging local cables in the area affecting a number of villas.  I&#039;m very glad to say, this has now been fixed with the electricity company actually upgrading the supply of electricity into this villa.  The plumbing issues were related to the power outtages and they have all been resolved. 
Firstly, regarding the communication, as explained to you, I was on a flight from the UK to Bali when you arrived and was not able to be contacted.  You had the numbers for both Hery and Evvi who are the  managers working across my villas.
Hery also met you on your arrival to the villa to explain how the villa worked and to ensure you were all ok.  He also spoke with you several times within the first 24 hours.  It&rsquo;s unfair to say he was empathetic and as he was very concerned that you weren&rsquo;t happy in the villa and that some of your group wanted to stay in a hotel rather than a villa.   The feedback I receive regarding Hery is always positive and I&rsquo;m very surprised by your comments.  I&rsquo;ve spoken with Hery to ensure he always has a helpful and constructive approach to our guest clients moving forward.
Yes, there was a misunderstanding regarding the roll out beds for which I&rsquo;ve already apologized.  I apologise once again here for this occurring, it should not have happened. 
We have resolved the issue in the TV room.  
It was also clearly explained that the 6th bedroom was a smaller bedroom with bunk beds.  It&rsquo;s ideal for single adults or kids, not a man and wife couple.
This is a villa on a tropical island so there will be some insects and bugs present on occasion in the villa as is the case for all villas in Bali.  The staff looked into the specific bugs issue at the time in the villa and there none there and they were confused by your comments on this. 
I&rsquo;ve had many reviews across various websites and sales platforms which highlight the great price and value of this villa along with the excellent staff and accommodation.  Issues do sometimes arise and I do pride myself on resolving any issues which might arise in a very fair and reasonable way.
Kind regards
Craig</span>
        </p>
    
</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="7 Bdrms/10 beds SEMINYAK, Great Location And Value!">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2016-01-07" >

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    <h4 itemprop="summary">&#8220;&lsquo;Great fun, lovely villa to stay&rsquo;&#8221;</h4>

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        <span>Reviewed 7 Jan 2016</span>
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                    <p>Stayed here with mixed group of friends and kids at Christmas.  Villa was perfect for our group, we loved it.  Staff were so friendly and helpful, the chef&rsquo;s food was delicious, the driver took &hellip;
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</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="7 Bdrms/10 beds SEMINYAK, Great Location And Value!">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2015-10-24" >

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    <h4 itemprop="summary">&#8220;Villa Mewah&#8221;</h4>

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        <span>Reviewed 24 Oct 2015</span>
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                    <p>We had a large group (17) stay in Villa Mewah to celebrate the end of our soccer season. Craig was extremely helpful when booking the villa and when we arrived this first class service continued in th&hellip;
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</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="7 Bdrms/10 beds SEMINYAK, Great Location And Value!">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2015-07-16" >

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    <h4 itemprop="summary">&#8220;Great Villa for Large Group&#8221;</h4>

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        <span>Reviewed 16 Jul 2015</span>
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                    <p>Stayed here with large mixed group, was really great value with 1st morning breakfast, chef, large vehicle and driver, etc.  Really liked that for other meals the chef bought from local shops at cost &hellip;
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