
    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Leana with Amazing Views and Pool Fence">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2018-06-08" >

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    <h4 itemprop="summary">&#8220;Family Friendly Luxury&#8221;</h4>

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        <span>Reviewed 8 Jun 2018</span>
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    <div class="mainReviewBody">
                    <p>We had an amazing week at Villa Leana. We enjoyed amazing food, friendly and unobtrusive service and all in all enjoyed some wonderfully relaxing family time.

The house is luxurious and beautiful wit&hellip;
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            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Hi Suzy,
Thank you for your glowing review about your stay at Villa Leana and I&#039;m happy to hear that our staff have treated you well and the standard of the villa and our service have meet your satisfaction too. 
Hope we can welcome you back at the villa someday. Thank you for choosing your holiday stay with us. take care.</span>
        </p>
    
</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Leana with Amazing Views and Pool Fence">
    <meta itemprop="rating" content="3">
    <meta itemprop="dtreviewed" content=" 2017-10-08" >

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    <h4 itemprop="summary">&#8220;Lovely villa and beautiful sunsets but not as child friendly as hoped ...&#8221;</h4>

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        <span>Reviewed 8 Oct 2017</span>
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    <div class="mainReviewBody">
                    <p>We had a wonderful time at Villa Leanna with two families and five young children (ages = 1.5,4,4,2,6). We enjoyed the privacy and beautiful sunsets each day from the pool and lounge and the variety o&hellip;
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</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Leana with Amazing Views and Pool Fence">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2017-08-22" >

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    <h4 itemprop="summary">&#8220;2nd Amazing stay at Villa Leana&#8221;</h4>

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        <span>Reviewed 22 Aug 2017</span>
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    <div class="mainReviewBody">
                    <p>This was our 2nd visit to Villa Leana, house is amazing, great for a large family. Beautifully decorated and very spacious. We stayed with our 4 children, plus grand parents and another family with 2 &hellip;
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            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Hi Michael,
Thank you so much for your glowing review about your stay at Villa Leana and thank you for choosing Villa Leana for your holiday home again. I&#039;m very pleased to hear that you have a fantastic time at the villa and in Bali in general. 
And I&#039;m glad to hear that Supada and Kadek treated you well too. We always tell the staff to treat our guests the best and made them feel at home thus when they leave they have nice and memorable holiday at our villa. We are very lucky indeed to have Supada and Kadek working with us and work together to make the guests stays enjoyable and happy. I will forward your regards personally to them.
Thank you again for staying with us and looking forward to welcome you back soon. Please keep in touch and take care.</span>
        </p>
    
</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Leana with Amazing Views and Pool Fence">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2017-07-25" >

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    <h4 itemprop="summary">&#8220;Beautiful villa with wonderfull views&#8221;</h4>

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        <span>Reviewed 25 Jul 2017</span>
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    <div class="mainReviewBody">
                    <p>Can I start by saying that the description of the villa by the owners is spot on! Wonderfull views,excellent pool and beautifully furnished.But for me the Jewel in the crown for villa leana is the won&hellip;
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            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Hi Braithen,
Thank you so much for your glowing review about Villa Leana and I&#039;m thrilled to hear that you have wonderful stay at the villa and our staff  service and the standard of the villa have meet your satisfaction. 
We always try to make sure that our guests stay enjoyable and feel at home. And when they going back to their home country, they feel happy and relax... it&#039;s satisfaction for us. I will forward your best regards to our staff about their service. I&#039;m sure they will be happy to hear too.
Thank you for choosing your stay with us and hopefully someday we will welcome you back at Villa Leana or at one of our other villas in Bali. Until then take care and wish you all the best.
Rene</span>
        </p>
    
</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Leana with Amazing Views and Pool Fence">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2017-05-22" >

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    <h4 itemprop="summary">&#8220;Excellent Experience!&#8221;</h4>

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        <span>Reviewed 22 May 2017</span>
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    <div class="mainReviewBody">
                    <p>A group of 5 of us stayed at the villa in May, 2017 and had a great experience!  The villa is just like it looks in the pictures.  The koi pond entrance provides for a fun and relaxing entry and the v&hellip;
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            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Hi Justin,

Thank you so much for glowing review about Villa Leana especially about our staff (Supada), I will forward this feedback to him myself and I&#039;m sure Supada will be happy to hear that you satisfied with his service.
And I&#039;m happy to hear that you have a lovely time stayed at the villa and the standard of the villa and the staff service meet your satisfaction.
Indeed Bali can have very much be traffic when you traveling around but when you enjoy your visit to Bali that it will be small matter.
Anyway, thank you again for choosing Villa Leana for your holiday stay in Bali and hopefully we can welcome you back someday soon.
All the best and take care.
Rene</span>
        </p>
    
</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Leana with Amazing Views and Pool Fence">
    <meta itemprop="rating" content="4">
    <meta itemprop="dtreviewed" content=" 2017-04-24" >

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    <h4 itemprop="summary">&#8220;Amazing Villa!&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-4-5">
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        <span>Reviewed 24 Apr 2017</span>
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    <div class="mainReviewBody">
                    <p>Villa Leana is incredible. The facilities are superb and the staff are brilliant. We had a fantastic stay here and didn&#039;t want to leave. The dinners cooked in house were to die for!! The only dra&hellip;
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            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Hi Katie,

Thank you for your lovely review and I&#039;m glad to hear that you have wonderful time at the villa and happy to hear that the services that staff gave you and the standard of the villa has meet your satisfaction.
Indeed Villa Leana location is a bit tricky but so far most pf our guests are doesn&#039;t mind with the distance as we are helping them with the car transfer arrangement.
Hope we can welcome you and family again someday when you planning to visit Bali again in the future. Thank you and take care.</span>
        </p>
    
</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Leana with Amazing Views and Pool Fence">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2017-03-27" >

    <p class="avatarContainer">
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    <h4 itemprop="summary">&#8220;Fantastic Villa and Staff&#8221;</h4>

    <div class="review-rating">
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        <span>Reviewed 27 Mar 2017</span>
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    <div class="mainReviewBody">
                    <p>This is our 2nd stay in Villa Leana and nothing has changed since our visit 2 years ago.
 If you are looking for a clean, comfortable and a place with excellent view, Villa Leana is definitely what yo&hellip;
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            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Hi Gerlene,
Thank you for lovely review about Villa Leana and happy to hear that you have great time and enjoyed your stay at Villa Leana.
And glad that the standard of the villa and the services that staff has given you has meet your satisfaction.
Hope we can welcome you back at the villa in the future when you visit Bali again.
Thank you and take care. All the best.</span>
        </p>
    
</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Leana with Amazing Views and Pool Fence">
    <meta itemprop="rating" content="4">
    <meta itemprop="dtreviewed" content=" 2016-10-17" >

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    <h4 itemprop="summary">&#8220;Miss&#8221;</h4>

    <div class="review-rating">
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        <span>Reviewed 17 Oct 2016</span>
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    <div class="mainReviewBody">
                    <p>We really enjoyed our stay here. Amazing pool and lovely staff. The villa was very clean and spacious. 

Negatives not enough pool towels, not close to anything and the lounge and dining really needs &hellip;
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            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Hi There,
Thank you so much for the lovely review and also thank you for choosing our villa for your holiday stay in Bali. I hope you have a lovely stay at the villa and the service that the staff has given you meet your satisfaction.
Regarding the towels issue (apologize for the inconvenience cause), we have address that straightaway, we have ordered some more towels to be available at the villa, so we will not run out the towels even when some of the towels are at the laundry.
As for the location, I&#039;m afraid many of our guests are actually quite happy being away from the crowded city, thus they can relax while they are at the villa and enjoy their stay but still reachable to town when they want to go out.
As far as the AC in the lounge and dining area, unfortunately the owner insisted on not putting the AC there as the design of the villa itself is actually open area due to the location of the villa which is on the hill, very often that we have breeze towards the villa which is the villa cool enough, even when don&#039;t have breeze..the ceiling fans are there to be use. Beside not using AC in the open area and also because to save energy, as the electricity power in that area are pretty limited. 
Thank you.

Rene &amp; Tom</span>
        </p>
    
</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Leana with Amazing Views and Pool Fence">
    <meta itemprop="rating" content="3">
    <meta itemprop="dtreviewed" content=" 2016-07-05" >

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    <h4 itemprop="summary">&#8220;3 stars&#8221;</h4>

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        <span>Reviewed 5 Jul 2016</span>
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    <div class="mainReviewBody">
                    <p>Unfortunately we were a little disappointed with this Villa .. However this could have been because we had just stayed at the most amazing private villa for our wedding and had downgraded a little. 

&hellip;
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            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Hi Tiffany,

Thank you for your feedback and apologise for the belated reply. And apologise for the inconvenience cause during your stay at Villa Leana.
And congratulations on your wedding, wishing you a lifetime of happiness.

Indeed during your stay at Villa Leana, there were big ceremony called &quot;Ngaben or Cremation Ceremony&quot;  which is a funeral ritual performed in Bali every year which happened between Sept - Nov, to send the deceased to the next life. The body of the deceased will be placed as if sleeping, and the family will continue to treat the deceased as sleeping.
And unfortunately during your stay at Villa Leana, the wife of the Villa Manager is have to go back to her village due to her father died couple months before and the family planning to do Ngaben to her father to honour him. Thus she had to go back to her village as she&#039;s the only child in the family.

As to why there was no other staff working at the villa, at that time we were only have 2 staff which are the Villa Manager/driver and the general staff/cook who also normally also helping looking after the guests children at the villa. We were on the process of looking and hiring new staff at that time but unfortunately we don&#039;t have luck to have another staff when you checked in. Thus why when the staff/wife/cook were away for couple days for her father funeral, we only have the Villa Manager/driver alone, and he couldn&#039;t be able to help you to look after your child hence he called his colleagues that he know from outside to help him. And I&#039;m sorry that she wasn&#039;t the right person to do the babysitting for you (as I&#039;m guessing it, our Villa Manager couldn&#039;t find someone available at that time during the ceremony months).

And I would like to apologise as well for the internet problems during your stay. We did sometimes have internet signal problems at the villa and cut out the connection but only for few moment as the nearest internet antenna was behind the hill in Jimbaran area, also we can lose the connection if there is rain storm in the area. And this is been suffered by many villas owner in the area too.
However after what happened and after so many complaints from others too, we informed the provider about this matter and few months ago that they have establish a new antenna nearby and we have managed upgraded the service and connection, since then we have no problems with the connection. Well unfortunately we still lost the connection if the rain storm coming in, otherwise normally the internet connection is good.
   
As for the kids playroom, indeed we have to put it next to staff quarter which is based on our experiences that most of our guests doesn&#039;t mind and quite happy that their children played and occupied with all the books, toys and activities in that playrooms and the staff can still to watch them closely. Our staff are really good and patience with children as they have been looking after our own children since they were baby whenever we come to the villa. 
Our staff will help the guests looking after the guests children whenever they needed and not busy which they have done with their main jobs.

Nevertheless, on behalf of Management once again I would like to apologise for all the inconvenience cause that you have during your stay at the villa, and since then we have another staff who can helps and stand by at the villa when one of them are not around to prevent something like this happens again.

Thank you for your understanding and hope we can welcome you back at Villa Leana or at one of our other villas. 
Thank you.

Best Regards,

Rene
Owner and Manager
Secluded Bali Villas/Kids Friendly Villas</span>
        </p>
    
</article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Leana with Amazing Views and Pool Fence">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2016-06-01" >

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    <h4 itemprop="summary">&#8220;Still the Best - Our Friends Agree&#8221;</h4>

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        <span>Reviewed 1 Jun 2016</span>
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    <div class="mainReviewBody">
                    <p>This was our 3rd stay at the amazing Villa Leana and everything is still perfect. We shared the accommodation with friends from Perth and  Melbourne and they were very impressed.
The panoramic views a&hellip;
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            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Our great thanks for returning to Villa Leana for the 3rd time and for taking the time to leave a wonderful review. We&#039;re really happy that your Bali vacation was made a little bit better by the staff and services provided at Villa Leana. Very glad that the golf went well and the Bukit location satisfied all the needs of both return guests and new guests!
Our appreciation once more for choosing Villa Leana; we do hope that you will return for another stay soon.</span>
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