    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Shanti - elegant, chic, Seminyak villa">
    <meta itemprop="rating" content="3">
    <meta itemprop="dtreviewed" content=" 2018-02-24" >

    <p class="avatarContainer">
        <img height="55" width="55" src="//s4.fkimg.com/res/1380077912/assets/public/images/avatar_photos/avatar074.jpg" alt=""/>
    </p>

    <h4 itemprop="summary">&#8220;Would think twice&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-3-5">
            <span class="ratingsIcon"></span>
        </p>
        <span>Reviewed 24 Feb 2018</span>
    </div>

    <div class="mainReviewBody">
        <p itemprop="description">Booking process reasonable with direct deposit to Sitara account. Email correspondence fast. Pick up was easy from airport. Driver attentive. No issues.
Villa: requires huge amounts of maintenance. No hot water upstairs bathroom at all. Blinds upstairs broken. A/C in upstairs was good.
Kitchen: gas stove barely worked, kitchen cupboards rusting and stained. Water filter machine has lots of grime and dirt in the water. Tiles extremely slippery. Downstairs bathroom flooded twice from rain. Our son fell over badly injuring himself.
Linen on main bed stained. Bathroom bath also flooded with brown foul smelling water. Unable to use. Shower head completely useless due to rust. Fixtures need replacing and updating. Soliel and Fenny (housekeeping / driver) were helpful. Breakfast is not free. Only free for toast and fruit. Cooked requires payment. We were not told about this. We used some of the drinks in the fridge. Approx 8. (4 beers and 4 softdrinks). To our horror - charged $60 AUD on leaving. And we left our beer (we pre purchased) in the fridge when we left! Security was nothing like other resorts / villas. Just a snoozy guy with headphones on. Vills gets very wet when it rains. Staff left our towels out on chairs after we specifically hung them around inside to dry. Came home to soaked towels. 
Not a lot of decent eateries close by. Desolate dumping ground surrounds villas. 
24hr minimart across rd.
Would not stay again.</p>
    </div>

            <p class="owner-response">
            <span class="owner-response-title">Response from the owner</span>
            <span>Hello Andrea
 
Given that your review is such an obvious contrast to the others we have had, I would like to address some of your points to clarify things.
 
Firstly, we had some of the heaviest rain we have ever had during this rainy season which meant that unfortunately there was some flooding and the staff put down some of our OLD rag-towels to soak up some of this water given that the villas are all indoor/outdoor living villas with no walls in the living areas.  Thus, in heavy rains the water can puddle a bit on the floor in the entrance area - the reason we put slip mats.  The towels they put down were not at all the towels we gave you as guests.... We change all our towels every 2 days unless guests request otherwise; and between changes they are put outside to dry.  We also upgrade/update ALL linen every 6 months as we are fanatical about the importance of quality bed linen and towels, being something we appreciate when we travel ourselves.
 
This rain also explains the flooding in the bathroom - which was actually an overflow in the garden area; not in the actual bathroom, which is indoors....  We are based on an old rice paddy and the water level in very heavy rain can rise; but I repeat - this is the garden area of the outdoor shower section of the bathroom only... The bath is sunken, so it is below the water table and in huge rains like you experienced, the bore water can overflow - this is something we can't do anything about as it very rarely happens, but it does mean during a day or so guests need to use the shower option as opposed to the bath

The bar-fridge situation and pricing is very clearly marked on the sign on the fridge door, with all prices are very clearly written. It is absolutely the guest's choice to take from the bar fridge or to go across the street to the mini-mart to buy their own drinks.  Please be aware that you consumed not 8 drinks. It was 15 drinks, including San Miguels and some soft drinks with the bintangs.  For this you only left 60’000 ($5.50) on the table before leaving (after attempting to leave without paying your bill).  Here I need to point out the confusion - where you are saying you were told that the beers were $6 each was actually Fenny telling you you only left 60’000 on the table... The charge was IDR495,000 for your consumption from the fridge.  But as I mentioned - the prices are clearly indicated and using the fridge is optional but it is, however, a service one needs to pay for as opposed to expecting to use it for free.

There is definitely hot water working upstairs - it's just that it takes around 2 1/2 minutes to heat up; so I'm glad I have this opportunity to point this out to future guests.
 
We agree that the indoor/outdoor living can mean that sometimes the villa is shared with geckos, bats and even little birds flying through the open areas.  In fact this bat has been coming the last 3-5 days (unfortunately during your stay) but only comes to the one spot close to entrance. We are trying to work out a way to stop it but being Bali with the tropical living this can in fact happen.
 
Alongside the villa on each side is another villa wall/gate - there is absolutely nowhere to dump anything...? Opposite the farmer is in the process of building a wall to close off his vegetable garden.  The only area that is under construction is the lane behind the villa - but to see this you need to walk around the block (around 800m) as it is in no way visible from the villa so we are interested to know why any work in the lane behind us (a site that is not currently actually being worked on) affected your stay in the villa...?
 
In terms of the handles on the cupboard doors - they are a metal handle and during rainy season yes, they have started to rust.  As this is the 3rd time this has happened we have ordered some top quality stainless steel ones from Australia and are waiting for them to arrive.  We are sorry they weren't there in time for your stay.
 
Breakfast is clearly outlined on both booking.com and another booking site where you also left a review.  We provide a Continental Breakfast (fruit/toast/pancakes/tea/coffee/juice) and cooked options are only a few dollars each.  Please reread this section on the site.  It is also clearly stated in our first reply to all reservations.

We have looked at the gas stove, and yes we have found that only one burner works - and it is being fixed now.  We wish you'd told us during your stay as it is such an easy thing to fix in an hour or so...? 

In terms of the water filter machine - it is a closed system with supplied AQUA gallon tanks, fresh every day or so. We have inspected the entire system following your review and we actually here are confused - we have no idea what you are actually talking about...

Finally we have to totally disagree about the lack of good eateries - straight across the road we have Som Chai, down the road one way we have Warisan, across the road and a little way down the lane is Happy Chappy, and down the other direction is Boy and Cow and Mama San - some of the leading Seminyak restaurants; all within 30 seconds - 4 minutes walk away....
 
We are sorry that a small set of issues, mostly to do with the unseasonably heavy rain, and your bar-fridge consumption, put a negative spin on your stay.  All the issues you mentioned were small and easily explained and we wish you had just spoken to us during your stay, as the staff are there every day and always ready to sort out problems, and Ash asked you several times when he saw you if all was ok, and we could have sorted things out or explained things like the hot water etc to you... 
 
Kind regards
Sitara Villa Group management</span>
        </p>
    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Shanti - elegant, chic, Seminyak villa">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2017-03-02" >

    <p class="avatarContainer">
        <img height="55" width="55" src="//s4.fkimg.com/res/1380077912/assets/public/images/avatar_photos/avatar050.jpg" alt=""/>
    </p>

    <h4 itemprop="summary">&#8220;6 Stars&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-5-5">
            <span class="ratingsIcon"></span>
        </p>
        <span>Reviewed 2 Mar 2017</span>
    </div>

    <div class="mainReviewBody">
        <p itemprop="description">4 of us just visited villa shanti and cannot recommend this villa any higher . Perfectly presented and the staff are first class
We have already booked to return
Loved every minute

Anthony/ Carissa and family</p>
    </div>

            <p class="owner-response">
            <span class="owner-response-title">Response from the owner</span>
            <span>Dear Anthony

Thank you so much for being one of our favourite regular guests!  We always love having you stay and are looking forward to your next visit

Warm wishes
Linda, Ash and the Sitara Villa Group team</span>
        </p>
    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Shanti - elegant, chic, Seminyak villa">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2017-01-09" >

    <p class="avatarContainer">
        <img height="55" width="55" src="//s4.fkimg.com/res/1380077912/assets/public/images/avatar_photos/avatar055.jpg" alt=""/>
    </p>

    <h4 itemprop="summary">&#8220;Villa shanti&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-5-5">
            <span class="ratingsIcon"></span>
        </p>
        <span>Reviewed 9 Jan 2017</span>
    </div>

    <div class="mainReviewBody">
        <p itemprop="description">We are a family of four and stayed here for four nights and really enjoyed our stay. Soliel and Fenny really looked after us and nothing was to much trouble. Our luggage was lost and Fenny helped us out by speaking to the airport and helping explain to the company where we were staying .The villa was very quiet off of the main street which had plenty of shops and restaurants. The breakfast was great plenty of food for everyone . My kids were very sad to say goodbye and hopefully we will stay again. </p>
    </div>

            <p class="owner-response">
            <span class="owner-response-title">Response from the owner</span>
            <span>Hi Stuart

Thank you for reviewing your stay with us - and you're absolutely right; our staff who have been with us for years are such an important part of providing our guests with a great experience!  We're so happy that they went over and above to help make your stay so pleasurable

We also hope you will come and stay with us again

Warm wishes
Linda, Ash and the Sitara Villa Group team</span>
        </p>
    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Shanti - elegant, chic, Seminyak villa">
    <meta itemprop="rating" content="4">
    <meta itemprop="dtreviewed" content=" 2017-01-03" >

    <p class="avatarContainer">
        <img height="55" width="55" src="//s4.fkimg.com/res/1380077912/assets/public/images/avatar_photos/avatar021.jpg" alt=""/>
    </p>

    <h4 itemprop="summary">&#8220;An oasis of calm in busy Seminyak!"&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-4-5">
            <span class="ratingsIcon"></span>
        </p>
        <span>Reviewed 3 Jan 2017</span>
    </div>

    <div class="mainReviewBody">
        <p itemprop="description">Stayed here for a week from 23 December to 30th December 2016.
The villa was lovely, and close to Seminyak Square, where there are loads of good restaurants, and lovely shops. 
Fenny and Soleil could not have been more helpful, and both were very discreet. Fenny came every morning and made breakfast, and then housekeeping and she was always smiling and very efficient. Nothing was ever a problem for either of them.
Fenny took my laundry and returned next day (and not expensive!). Soleil was also available for a drive to other parts of the island (again not expensive).
Dealing with Linda was a dream, she always answered quickly.  I would recommend this villa without hesitation.  Thank you all for a wonderful holiday!</p>
    </div>

            <p class="owner-response">
            <span class="owner-response-title">Response from the owner</span>
            <span>Hello Joyce

Thank you for your lovely review and I'm so glad you enjoyed your stay and that you appreciated Soleil and Fenny as much as we do!

It was a pleasure dealing with you too and we hope to welcome you back some time.  Have a wonderful 2017

Warm wishes

Linda, Ash and the Sitara Villa Group team</span>
        </p>
    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Shanti - elegant, chic, Seminyak villa">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2016-12-22" >

    <p class="avatarContainer">
        <img height="55" width="55" src="//s4.fkimg.com/res/1380077912/assets/public/images/avatar_photos/avatar067.jpg" alt=""/>
    </p>

    <h4 itemprop="summary">&#8220;the place to chill out and lay back&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-5-5">
            <span class="ratingsIcon"></span>
        </p>
        <span>Reviewed 22 Dec 2016</span>
    </div>

    <div class="mainReviewBody">
        <p itemprop="description">picked up at the airport spoilt for the week by soleil and feeny she makes a great breakfast. all the staff have smiles to make you feel good. the villa and pool are just what you need in the tropical climate. home from home and more. the fruit platter feeny makes with breakfast is tops. could keep going but the only way to see how good it is and how nice the staff are is to book and go. thanks to you all for a wonderful break. Harold carole and julie</p>
    </div>

            <p class="owner-response">
            <span class="owner-response-title">Response from the owner</span>
            <span>Hello Harold, Carole and Julie

Thank you for your wonderful review, and for your glowing recommendation!   We're so happy you had such a wonderful stay and appreciated our amazing team.  It was a pleasure having you as guests and we hope to welcome you back to your 'home away from home' one day!

Warm wishes
The Sitara Villa Group team</span>
        </p>
    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Shanti - elegant, chic, Seminyak villa">
    <meta itemprop="rating" content="4">
    <meta itemprop="dtreviewed" content=" 2016-11-15" >

    <p class="avatarContainer">
        <img height="55" width="55" src="//s4.fkimg.com/res/1380077912/assets/public/images/avatar_photos/avatar056.jpg" alt=""/>
    </p>

    <h4 itemprop="summary">&#8220;A lovely villa with a beautiful garden and pool, hidden away from the hustle and bustle of Seminyak.&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-4-5">
            <span class="ratingsIcon"></span>
        </p>
        <span>Reviewed 15 Nov 2016</span>
    </div>

    <div class="mainReviewBody">
        <p itemprop="description">I had a wonderful stay at Villa Shanti and thoroughly enjoyed the pool and garden, especially watching the little squirrels playing in the trees each morning, such a treat!  The staff were very helpful and friendly and nothing was too much trouble. There was a supermarket a short distance away and a trip in a taxi to all of the well known restaurant's was just A$3.00- A$4.00.  One suggestion would be to fix the light above the door outside of the villa to make it safer when coming home from a night out and it would also be wonderful to see the water feature working again. Thank you to all the staff, a seriously relaxing holiday in a lovely villa!</p>
    </div>

            <p class="owner-response">
            <span class="owner-response-title">Response from the owner</span>
            <span>Hi Cheryl

Thank you very much for reviewing your stay with us.  And just to let you know - we had no idea the lamp had blown outside the door, so thank you for pointing it out; it has now been replaced and we'll keep a closer eye on it. 

As for the water feature - it actually works with a switch behind the door.  We don't in fact keep it running as, being close to the living room, many guests told us the noise of running water was a bit off-putting.  However it certainly waits if it is needed/required

Again, thank you for your positive comments, about the villa and our wonderful staff - it was a pleasure having you stay with us

Best wishes
Sitara Villa Group management</span>
        </p>
    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Shanti - elegant, chic, Seminyak villa">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2016-10-18" >

    <p class="avatarContainer">
        <img height="55" width="55" src="//s4.fkimg.com/res/1380077912/assets/public/images/avatar_photos/avatar054.jpg" alt=""/>
    </p>

    <h4 itemprop="summary">&#8220;Reclining in luxury&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-5-5">
            <span class="ratingsIcon"></span>
        </p>
        <span>Reviewed 18 Oct 2016</span>
    </div>

    <div class="mainReviewBody">
        <p itemprop="description">On returning bronzed and relaxed from Bali, questions from jealous friends followed...."Is the beach at Nusa Dua or Padang Padang better?......How's the surf break at Uluwatu?......How tough is the climb up Mount Agung?".......

Unfortunately we had to answer them all with a lazy grin and a simple "No idea - we barely left the villa". For the wonderful surroundings of Villa Shanti (combined with our inherent antipathy to exertion) really do make it a struggle to even contemplate making a trip any more arduous than that from bedroom to poolside.

Hidden down a side road 7 minutes walk from the centre of Seminyak the villa with garden & pool is light, airy and markedly larger than most others available for the same price. The bedroom and bathroom are large enough to feel truly luxurious with a very effective air conditioning system and an enormous bed, comfortable enough for a princess (sans pea). The L shaped pool is beautiful - and long and deep enough to allow for a spot of actual swimming. 

The villa used to be the owners personal home and the wealth of holiday reads and more cerebral tomes are a welcome touch for those of us who like to limit their holiday stresses to turning pages. Four comfortable loungers and a private garden which gets the sun all day make for the ideal baking conditions. There is also a kitchen and outdoor sitting room with TV and selection of DVDs for evenings in. Again, the personal touch was evident in the décor and general amenities provided.

Soleil and Fenny were the ever present staff and we could not fault them. Fenny cleaned for us and cooked a delicious breakfast each day- and on one memorable occasion dispatched of some local wildlife with a stone.....for which my terrified wife and her cowardly husband will be forever grateful! 
Soleil was our driver and general local expert and was ever ready to help, booking us a driver to Ubud on one occasion when we did venture out. Linda & her son Asher handled the original booking and could not have been easier, lovelier or more accommodating - they run an excellent operation both here and in other properties and I have nothing but 100% praise for them.

We did occasionally leave our tanning to eat in Seminyak where the food was of a standard beyond our wildest expectations. Mamasan, Motel Mexicola, Tiger Palm, Corner House - at these and more we were truly blown away by the insanely tasty, fresh and innovative food on offer.

If you are considering Bali then book Villa Shanti now and be prepared to do little else but recline and feast.</p>
    </div>

            <p class="owner-response">
            <span class="owner-response-title">Response from the owner</span>
            <span>Hi Sam

As with our correspondence from the start that was entertaining and fun - to the point I felt I knew you already - your review was so lovely and written with a great wit that seriously has made me smile!

Thank you so much for being amazing guests from start to finish and I am so glad you enjoyed all the personal touches in my ex-home... I have to admit that my library was a hard one to leave behind but unfortunately luggage restrictions made it impossible to bring my books with me - but it makes me incredibly happy to know there are some guests who have the same taste in literature

You were an absolute pleasure to have as guests and we'd welcome you back with open arms any time - and maybe one day we'll get to meet as I'm sure you're as much fun in real life as you were during our correspondence arranging your stay!

Warm wishes to you both from all of us at Sitara Villas

Linda</span>
        </p>
    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Shanti - elegant, chic, Seminyak villa">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2016-09-22" >

    <p class="avatarContainer">
        <img height="55" width="55" src="//s4.fkimg.com/res/1380077912/assets/public/images/avatar_photos/avatar002.jpg" alt=""/>
    </p>

    <h4 itemprop="summary">&#8220;Villa Shanti&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-5-5">
            <span class="ratingsIcon"></span>
        </p>
        <span>Reviewed 22 Sep 2016</span>
    </div>

    <div class="mainReviewBody">
        <p itemprop="description">Absolutely perfect villa. We were especially surprised. Villa Shanti was even bigger than the photos showed. The pool is perfect size for 4 adults & 4 children. The staff, DWIN, DWIKA, DEWA, NUR, ANGGI were wonderful, greeting us everyday with their beautiful smiles. Our stay was made even more comfortable with every request attended to in every way. We enjoyed every moment. They looked after us and we will definitely miss them when we leave. The property just a short stroll away from so many restaurants and easy access by taxi to the main drag in Legian. Best of both. Thank you Dwin for looking after us.</p>
    </div>

    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Shanti - elegant, chic, Seminyak villa">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2016-09-22" >

    <p class="avatarContainer">
        <img height="55" width="55" src="//s4.fkimg.com/res/1380077912/assets/public/images/avatar_photos/avatar046.jpg" alt=""/>
    </p>

    <h4 itemprop="summary">&#8220;Villa Shanti&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-5-5">
            <span class="ratingsIcon"></span>
        </p>
        <span>Reviewed 22 Sep 2016</span>
    </div>

    <div class="mainReviewBody">
        <p itemprop="description">We stayed here with another family & loved it. Villa Shanti exceeded our expectations as the villa was just as good if not better than shown in the photos! The staff for our stay Dwin our butler, Dwika, Dewa, Nur & Anggi ( who even fixed braids on our daughters hair!) added to our wonderful stay. Close enough to everything we wanted to access but far enough away for peace and relaxation</p>
    </div>

    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Shanti - elegant, chic, Seminyak villa">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2016-08-25" >

    <p class="avatarContainer">
        <img height="55" width="55" src="//s4.fkimg.com/res/1380077912/assets/public/images/avatar_photos/avatar013.jpg" alt=""/>
    </p>

    <h4 itemprop="summary">&#8220;10/10 experience! Great location & Amazing staff!&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-5-5">
            <span class="ratingsIcon"></span>
        </p>
        <span>Reviewed 25 Aug 2016</span>
    </div>

    <div class="mainReviewBody">
        <p itemprop="description">Stayed at Villa Shanti with my wife and some friends for 1 week. The villas were well furnished and extremely comfortable to stay in. Beds were comfortable and a very nice swimming pool. 
More importantly the villas were in a great location, just walking distance to a number of our favourite restaurtants, yet peacefully tucked away and private. The villa Shanti staff were on the ball also, very attentive to our needs and friendly. Would happily book there again and recommend to other Trip Advisor users.</p>
    </div>

            <p class="owner-response">
            <span class="owner-response-title">Response from the owner</span>
            <span>Hello

Many thanks for your glowing review and we are so happy that your stay was such a successful one!  We are glad that you appreciated the location the way we do - as it's lovely to be on the overflowing streets for shopping and dining, but really a relief to take the little lane off the main road and be in the centre of a semi-rural setting!

We look forward to seeing you back and we thank you for your recommendation!

Warm wishes
Sitara management</span>
        </p>
    </article><div class="ajax-nav-panel-nav">
    <div id="reviewNav" class="reviews-pagination" data-total="45" data-other-lang-tot="0" data-other-lang-curr="0" data-replies-tot="43" data-replies-curr="8">
            <nav>
            
            
                <a rel="nofollow" class="active" href="#" data-href="/rentals/reviews/3588303/page/1">1</a>
            
                <a rel="nofollow" class="" href="#" data-href="/rentals/reviews/3588303/page/2">2</a>
            
                <a rel="nofollow" class="" href="#" data-href="/rentals/reviews/3588303/page/3">3</a>
            
                <a rel="nofollow" class="" href="#" data-href="/rentals/reviews/3588303/page/4">4</a>
            
                <a rel="nofollow" class="" href="#" data-href="/rentals/reviews/3588303/page/5">5</a>
            
            <a href="#" data-href="/rentals/reviews/3588303/page/2">&gt;</a>        </nav>
        <span>Review 1-10 of 45</span>
</div>
</div>

