    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Jamalu - an elite haven, 4BR, Jimbaran">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2018-03-18" >

    <p class="avatarContainer">
        <img height="55" width="55" src="//s4.fkimg.com/res/1380077912/assets/public/images/avatar_photos/avatar007.jpg" alt=""/>
    </p>

    <h4 itemprop="summary">&#8220;STUNNING!!&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-5-5">
            <span class="ratingsIcon"></span>
        </p>
        <span>Reviewed 18 Mar 2018</span>
    </div>

    <div class="mainReviewBody">
        <p itemprop="description">We loved our stay at this beautiful villa. First time staying in Jimbaran which is quieter and was a nice change. We were four couples and the four suites each with their own ensuites were luxe. Super comfortable beds and pillows. House manager Milani took care of any requests very efficiently. Chef Komang was simply fantastic. Delicious breakfasts with poached eggs, fruit, anything we wanted. We enjoyed some lunches and dinners at the villa as well when we didn't want to go out. On our one rainy day we enjoyed having a yoga instructor take our class in the massive basement space which is next to a well equipped gym. Also in the basement is a double massage room and we enjoyed masseuses coming to the house several times. When we wanted to tour around, Milani organised driver Ketut and he was brilliant! After 30 years of visiting Bali, best driver I've had. Leaving the best til last - THE VIEW! The massive pool and upstairs spaces all look out over magnificent Jimbaran Bay. It's worth noting that the beach is about 7-10 minutes stroll away but does involve a lot of steps. For our older guests, they were just dropped off in the car. Highly recommend this lovely villa.</p>
    </div>

    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Jamalu - an elite haven, 4BR, Jimbaran">
    <meta itemprop="rating" content="3">
    <meta itemprop="dtreviewed" content=" 2018-02-12" >

    <p class="avatarContainer">
        <img height="55" width="55" src="//s4.fkimg.com/res/1380077912/assets/public/images/avatar_photos/avatar016.jpg" alt=""/>
    </p>

    <h4 itemprop="summary">&#8220;Not worth it&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-3-5">
            <span class="ratingsIcon"></span>
        </p>
        <span>Reviewed 12 Feb 2018</span>
    </div>

    <div class="mainReviewBody">
        <p itemprop="description">We stayed at the villa over Christmas and had high expectations after reading so many good reviews. 

The villa was beautiful and spacious and we enjoyed our holiday but there were so many issues that you just wouldn’t expect from a 5* property at $1k per night. 

The air conditioning does not work in 3 of the bedrooms, it comes on and off and trips the main fuse frequently. Three times during our 6 night stay we had people out to fix it. One day All of the electricity stopped working in these rooms, no lights, nowhere to charge phones and no fan. We had workmen out until 11pm fixing it. On this day we were offered to move to another villa (with fewer facilities) but as it was our last night we opted to just put up with it. I’m sure they have fixed it now but during our stay we had exposed wires that were only covered by masking tape in a child’s bedroom. 

The staff are very friendly and the cook is excellent. But if you want them to be proactive and offer drinks/ lunch/ to clean up during the day then you need to explicitly ask them, otherwise they spend the day downstairs looking after their children. We had to complain to the manager about it when no one was to be seen for hours one day. The service was better after this. 

Lots of things are broken; clock & fridge in the gym, downstairs TV, a few lights as well as the aircon etc. The sound system is difficult to use and connect to.  

On the plus side the beds are comfy, the games room is fantastic and the gym well equipped (although it is in need of a deep clean) Views are stunning from the balcony and the outdoor seating area is gorgeous. 

When we complained about the service and electricity we were offered free breakfast and a driver one day (which saved us a total of about $150 USD) I didn’t think this made up for the issues so I complained to Elite Havens when we got home. After over a month of waiting to hear back the owner refused to give any kind of refund and elite havens said that when I next book with them they will offer $500 off my booking, which is about 8% of the cost I paid. No hotel would make you sleep in a room with no electricity and then give you 8% back... 

All in all I would not recommend this place as electricity is a pretty fundamental amenity! There are some beautiful hotels and villas in Bali and for the price this just was not worth it, i’d Stay elsewhere next time.</p>
    </div>

            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Dear Samantha,

Thank you for your feedback on your stay at Villa Jamalu. We would like to apologize again for the issues encountered during your stay which shouldn't have happened. Elite Havens always endeavor to offer the best possible experience. Our team tried our best to offer solutions but regret that they you chose to decline it. Rest assured that your concerns are being discussed directly with the villa owner.</span>
        </p>
    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Jamalu - an elite haven, 4BR, Jimbaran">
    <meta itemprop="rating" content="3">
    <meta itemprop="dtreviewed" content=" 2017-09-14" >

    <p class="avatarContainer">
        <img height="55" width="55" src="//s4.fkimg.com/res/1380077912/assets/public/images/avatar_photos/avatar066.jpg" alt=""/>
    </p>

    <h4 itemprop="summary">&#8220;So relaxing & helpful staff... but Villa needs some maintenance.&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-3-5">
            <span class="ratingsIcon"></span>
        </p>
        <span>Reviewed 14 Sep 2017</span>
    </div>

    <div class="mainReviewBody">
        <p itemprop="description">We stayed at Villa Jamalu in September 2017 with two familes, 4x adults & 4x children. It was such a relaxing stay & the villa staff were so helpful. The location is perfect & so close to the Jimbayan resorts for dinner. The pool is perfect for all day sun & the general villa layout is excellent. Having your own chef is amazing, such a treat...!

However, as a holiday villa owner myself, the villa needs some basic maintenance. The pool had green slime on the majority of the tiles, the tapware in the bathrooms were loose & needed a plumber to re-attach, whilst the bedroom doors were mostly off their hinges & sliders so made it difficult to open/close & to secure to keep the bugs out.

I would return to the villa in the future, as it was great for our young children. However, don't expect a villa in perfect condition, as there a number of issues that need attention by the owners. If these issues were fixed, then it would be 5* villa for sure.</p>
    </div>

            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Dear Tim B,
 
Thank you for taking the time to provide a review of your stay at Villa Jamalu. Apologies for the maintenance issues you experienced, please know that all the points you have mentioned were also immediately addressed by our staff during and straight after your stay. On behalf of the villa owners and Elite Havens, we are delighted that you had a relaxing holiday and were royally pampered by our fabulous staff. 

Thank you again for your kind words, and we look forward to your return.</span>
        </p>
    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Jamalu - an elite haven, 4BR, Jimbaran">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2017-08-21" >

    <p class="avatarContainer">
        <img height="55" width="55" src="//s4.fkimg.com/res/1380077912/assets/public/images/avatar_photos/avatar063.jpg" alt=""/>
    </p>

    <h4 itemprop="summary">&#8220;Totally pampered by Milani and team&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-5-5">
            <span class="ratingsIcon"></span>
        </p>
        <span>Reviewed 21 Aug 2017</span>
    </div>

    <div class="mainReviewBody">
        <p itemprop="description">From the moment we arrived until we left Milani and her team couldn't have done more for us. From the great breakfasts each day to the special nights when they cooked up seafood culinary delights and don't forget the Indonesian dinners.  The accommodation was something we could easily get use to - on our quiet days lying by the pool enjoying a good book or playing the odd game of pool; some of us even used the gym. We are also enjoyed the concierge services of Rebecca; who recommended and book our Sunrise hike to Mount Batur, and got us a good deal on champagne. The only negatives were the a/con in one of bedrooms stopped working twice, and was quickly fixed by Anton and the car was only a 7 seater but Villa slept 8. We also had 8 staying.</p>
    </div>

    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Jamalu - an elite haven, 4BR, Jimbaran">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2017-08-20" >

    <p class="avatarContainer">
        <img height="55" width="55" src="//s4.fkimg.com/res/1380077912/assets/public/images/avatar_photos/avatar057.jpg" alt=""/>
    </p>

    <h4 itemprop="summary">&#8220;Spacious, grand and beautiful staff&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-5-5">
            <span class="ratingsIcon"></span>
        </p>
        <span>Reviewed 20 Aug 2017</span>
    </div>

    <div class="mainReviewBody">
        <p itemprop="description">Villa Jamalu sits high on the hill over looking Jimbaran Bay. Fantastic views of the beach. Very private and spacious villa. The staff are amazing - so helpful from laundry to money changing and beautiful meals. The pool is huge - 17m long and very clean. Great facilities around the pool as in chairs, lounges cabanas. The bedrooms are very spacious and beautifully decorated. Upstairs is a great sitting area where you can also dine. Great place to have all your meals. Well equipped gym. Excellent meals prepared by the lovely Milani and her staff. Highly recommend staying at Villa Jamalu.</p>
    </div>

    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Jamalu - an elite haven, 4BR, Jimbaran">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2017-08-17" >

    <p class="avatarContainer">
        <img height="55" width="55" src="//s4.fkimg.com/res/1380077912/assets/public/images/avatar_photos/avatar044.jpg" alt=""/>
    </p>

    <h4 itemprop="summary">&#8220;Perfect location and excellent staff&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-5-5">
            <span class="ratingsIcon"></span>
        </p>
        <span>Reviewed 17 Aug 2017</span>
    </div>

    <div class="mainReviewBody">
        <p itemprop="description">Beuatiful villa overlooking Jimbaran with views to Legian/Seminyak in the background. Very quiet and safe and absolutely wonderful staff led by Milani. The meals prepared for us and any other request (i.e. motor bike, laundry, money exchange) were excellent. Cannot speak highly enough of the willingness of the staff to help.  Only issue is the villa has an 8 seater van which includes the driver, so if you have 8 people staying there, you need a second car.</p>
    </div>

    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Jamalu - an elite haven, 4BR, Jimbaran">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2017-07-05" >

    <p class="avatarContainer">
        <img height="55" width="55" src="//s4.fkimg.com/res/1380077912/assets/public/images/avatar_photos/avatar038.jpg" alt=""/>
    </p>

    <h4 itemprop="summary">&#8220;A fantastic villa in Jimbaran&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-5-5">
            <span class="ratingsIcon"></span>
        </p>
        <span>Reviewed 5 Jul 2017</span>
    </div>

    <div class="mainReviewBody">
        <p itemprop="description">First of all apologies for the late review. Stayed at this amazing villa for 4 days from late April through to early May as a family with two young children. 

The villa is huge and clean...it has a beautiful view overlooking the Jimbaran Bay as well as the airport. It is also a good place to watch the sunset from the deck. 

The bedrooms and bathrooms are spacious and well maintained. The villa has its own gym and even a yoga room and a pool table. It is a really good holiday home where everyone gets together.

Everyone in the family likes Villa Jamalu and cannot stop praising it as we did have a wonderful stay. 

Please keep in mind that Villa Jamalu comes with a chef and she is an excellent chef, she is Ibu Komang. You should try her cooking and you won't be disappointed. We were spoiled by all the yummies prepared by Ibu Komang, from breakfast, lunch, afternoon tea and barbecue plus dinner. She can cater all your needs. 

Ibu Milani, Bapak Anton and Ibu Henny are also there to help you anytime. The fantastic four will make your stay at the villa a fantastic one.
</p>
    </div>

    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Jamalu - an elite haven, 4BR, Jimbaran">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2017-02-06" >

    <p class="avatarContainer">
        <img height="55" width="55" src="//s4.fkimg.com/res/1380077912/assets/public/images/avatar_photos/avatar020.jpg" alt=""/>
    </p>

    <h4 itemprop="summary">&#8220;Colossal pool villa with sea views above Jimbaran bay&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-5-5">
            <span class="ratingsIcon"></span>
        </p>
        <span>Reviewed 6 Feb 2017</span>
    </div>

    <div class="mainReviewBody">
        <p itemprop="description">Located in a cushy complex not far from the base of the hill, this is a big villa with 3 levels and a swimming pool. Great upstairs areas for entertaining - indoor living room, dining room, modern kitchen, outdoor lounges and covered dining patio and deck with sunset and sea views - plus a gym and massage room downstairs below the bedrooms. Big thanks to the staff who took care of us for my friend's 30th birthday bash.</p>
    </div>

    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Jamalu - an elite haven, 4BR, Jimbaran">
    <meta itemprop="rating" content="4">
    <meta itemprop="dtreviewed" content=" 2016-11-04" >

    <p class="avatarContainer">
        <img height="55" width="55" src="//s4.fkimg.com/res/1380077912/assets/public/images/avatar_photos/avatar052.jpg" alt=""/>
    </p>

    <h4 itemprop="summary">&#8220;50th Birthday Family Celebration&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-4-5">
            <span class="ratingsIcon"></span>
        </p>
        <span>Reviewed 4 Nov 2016</span>
    </div>

    <div class="mainReviewBody">
        <p itemprop="description">Booked Villa Jamalu in advance for my 50th with family. All aspects of reservation were taken care of efficiently by Elite Havens. Picked up on arrival at DPS airport.

Villa is very spacious and well designed. Views across the bay to Jimbaran. Villa is within a gated community with seciurity guard. 

4 main bedrooms all well furnished and appointed. Master suite upstairs. Plenty of space within villas and private little places to grab some quiet time if you like. Main lounge and kitchen furnished well and comfy. Large pool with sun loungers. Lovely upstairs outside dining area and lounge area overlooking the bay.

The team that look after you whilst at Jamalu are exemplary. So very friendly, attentive, hard working and delightful. A credit to the owners. Food was absolutely delicious. Most nights we left it to Chef to cook us her suggestions and all were great. Top food. On my birthday, lounge was decorated and a lovely cake provided.

Used villa car and driver who was charming and lovely aircon people carrier.

We had an absolutely fantastic stay and thank the team for it and highly recommend:

That said and note to owners and Elite Havens:

Some attention needs to be paid to villa as showing some signs of wear and tear:

Soft furnishings in places could be smarter , read replaced. Selling luxury it's important to keep on top on this.
Pool wasn't cleaning itself properly so after a few days had milky appearance. Reported this but never really got any better.
Aircon in one of the bedrooms and main lounge wasn't working properly.
Some of electronics a bit wonky, IE TV downstairs lounge didn't work, music round pool cut out at times, no real instructions how to use etc. Wifi extremely slow.

Above issues to be considered by owners and for future investment to keep property in the high end category.

Thank you once again, a very enjoyable stay.</p>
    </div>

            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Thank you very much for your high praises of Villa Jamalu and our staff. 
We have noted your comments and appreciate your feedback on areas for improvement, which we also review on a periodically. We hope to see you again on your next Bali visit.</span>
        </p>
    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Jamalu - an elite haven, 4BR, Jimbaran">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2016-10-16" >

    <p class="avatarContainer">
        <img height="55" width="55" src="//s4.fkimg.com/res/1380077912/assets/public/images/avatar_photos/avatar040.jpg" alt=""/>
    </p>

    <h4 itemprop="summary">&#8220;We were cared for in beautiful surroundings&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-5-5">
            <span class="ratingsIcon"></span>
        </p>
        <span>Reviewed 16 Oct 2016</span>
    </div>

    <div class="mainReviewBody">
        <p itemprop="description">Do eat at Villa Jamalu as much as possible Komang is a beautiful cook who shares her love of good food and Indonesian flavours with generosity. Do use Katut and Anton the kind drivers. Katut has an amazing general knowledge and knowledge of Bali. Enjoy cute sisters Milani and Henny looking after you and keeping the Villa spotless.Milani knows all about what to do in Bali. Do swim as much as possible in the warm clean beautiful pool ( thank you Anton) and the sea at Jimbaren Only a 15 min tops walk away.</p>
    </div>

    </article><div class="ajax-nav-panel-nav">
    <div id="reviewNav" class="reviews-pagination" data-total="22" data-other-lang-tot="0" data-other-lang-curr="0" data-replies-tot="3" data-replies-curr="3">
            <nav>
            
            
                <a rel="nofollow" class="active" href="#" data-href="/rentals/reviews/1951701/page/1">1</a>
            
                <a rel="nofollow" class="" href="#" data-href="/rentals/reviews/1951701/page/2">2</a>
            
                <a rel="nofollow" class="" href="#" data-href="/rentals/reviews/1951701/page/3">3</a>
            
            <a href="#" data-href="/rentals/reviews/1951701/page/2">&gt;</a>        </nav>
        <span>Review 1-10 of 22</span>
</div>
</div>

