    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
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    <meta itemprop="rating" content="3">
    <meta itemprop="dtreviewed" content=" 2017-03-24" >

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    <h4 itemprop="summary">&#8220;Great service, villa really needs sprucing up&#8221;</h4>

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        <span>Reviewed 24 Mar 2017</span>
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        <p itemprop="description">First of all, this is a privately-owned villa, not part of a hotel chain. As such there is no reception or room. service. You're basically renting a house for a holiday, a little like airbnb.
 The good: The service provided by Sari and driver Agung wast fantastic. Nothing was too much trouble. Sari, who seemed to manage villa, was always contactable by whatsapp or text. She answered every call and text promptly and when we needed some emergency supplies at 9.30 one night, she got hold of a delivery driver and made sure he dropped it off within the hour. Faultless service. Professional and very courteous. We were most pleased.
    Agung the driver was equally reliable and responsible. He was always on time and waited patiently for us while we shopped/ate/shopped/ate/got massaged. Again, we were very happy with his service.
   There was also a lady who came in daily to cook us breakfast and clean up the villa. She too was a pleasure.
   TV service was also great - there were satellite movies, news channels, cartoons. 

Now about the villa itself:
   The rooms were very clean, the beds made up to perfection. They were very big and the airconditioners worked thank goodness. They were sluggish to begin with, Sari sent someone in on day 2 and he managed to fix them so well we ended up wishing we had thicker blankets!
   The bathrooms were also very clean.
   I must stress this - my sister left her jacket in the cupboard and Sari took care of all the arrangements to send it back to her via post. She received it in under a week. So very grateful to Sari and her crew. Six stars for service. 
   HOWEVER - the villa itself is in desperate need of a makeover and sprucing up. It is old and showing its age.
   The oven and kitchen cabinets are stained and rather dirty. The chairs in the lounge area are made of hardwood, which looked great aesthetically but hurt to sit in for too long, even if you use the cushions provided.
   The lounge chairs by the pool are faded and very very tired looking. The wood is chipped and needs replacing. The cushions are similarly worn and uninviting.    
     A few more points: if the owner could put in more power points it would be most appreciated. The bathroom I had did not have any power points at all so it was impossible to use a hairdryer.
    Unfortunately the pictures present a far different picture of reality. It looks like five-star accommodation, which it most certainly is not. 
    Would I recommend it? Very guardedly. Don't go there looking for luxury. Go there with realistic expectations of just a casual place to hang out in a big group and you'll be fine.</p>
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    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Umalas Villa VR 4 Bedrooms">
    <meta itemprop="rating" content="4">
    <meta itemprop="dtreviewed" content=" 2016-09-05" >

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    <h4 itemprop="summary">&#8220;Great holiday accommodation for a large group or family&#8221;</h4>

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        <span>Reviewed 5 Sep 2016</span>
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        <p itemprop="description">The service by staff at Villa Raull was outstanding from booking via Tris and Sari, our cook and cleaner, Kedak, and our driver, Ketut, were all wonderful and nothing was too much trouble. Breakfast each morning was hearty and tasty with daily options. We even ate in one night with a local chef, Wyan, who cooked us a traditional Balinese meal at a nominal cost. This was also outstanding.
Villa raull is large with plenty of room. The pool is 12+ metres long and checked and cleaned most days. The beds are comfortable and the rooms spacey. The bathrooms are cleaned, however suffer from the water quality. The whole place is clean, however starting to feel the effects of regular use but still fine. Kitchen/dining and lounge area is undercover but outside so small geckos are regular visitors on the walls. Don't expect 5 star and you will be fine.
Villa Raull is located at the end of Umalas 1 on the fringe of Semiyak. Umalas 1 is a quiet street with a lot of other villas surrounding. New restuarants and bars are popping up close by but for the most part we used our driver to take us places. A scooter would be easier if you were keen. 
Overall a great place to stay if you want somewhere quiet, it's perfect. Pool and surround is excellent. People are wonderful. Only frustration was the time it took in the evenings to get to and from Semiyak due to busy traffic. Thanks Villa Raull!!</p>
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    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
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    <meta itemprop="rating" content="4">
    <meta itemprop="dtreviewed" content=" 2016-08-06" >

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    <h4 itemprop="summary">&#8220;Our family visit to Bali & Villa Raull&#8221;</h4>

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        <span>Reviewed 6 Aug 2016</span>
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        <p itemprop="description">We recently stayed in the villa as a family of 7 with a small infant and really enjoyed our stay.
Yes some of the villa does need some refurbishment as others have pointed out & no you cant just walk out the door to shops, etc but when booking a villa away from the hussle & bustle this is what we expected. Also there was a driver who was always willing to take us wherever we wanted any reasonable time of the day.
Though there is construction happening next door we never had any issues with the noise from it - I blissfully enjoyed a massage, relaxing away as construction occurred.
8.30am for breakfast for us was no issue at all even though we had a 10 month old - if need be I feed her beforehand & then she ate again at breakfast. She more than loved the banana pancakes that were made especially for her after I mentioned they were her favourite - an extreemly kind gesture. And no breakfast isn't cooked on Sundays but we had more than sufficient supplies provided for us to cater for everyone.
We did have a slight issue with power going out and the hot water not working in one of the bathrooms but after 1 phone call that was all sorted within an hour.
This was my first time to Bali &the staff of the villa made it an extreemly enjoyable experience - I can't praise enough the staff </p>
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    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
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    <meta itemprop="rating" content="2">
    <meta itemprop="dtreviewed" content=" 2016-06-29" >

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    <h4 itemprop="summary">&#8220;Don't go with high expectations&#8221;</h4>

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        <span>Reviewed 29 Jun 2016</span>
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        <p itemprop="description">Put it this way. If you go to the Villa Raull website and compare what you see there vs. what you find, you'll be bitterly disappointed like we were. The property is in a pretty bad way and needs some serious R&R. Bathrooms are filthy. Air conditioners generally don't work (except for one room). TV didn't work. Kitchen was shabby. Beds were old and uncomfortable. There's a building site behind the Villa where builders whistle and call out and just generally invade your privacy. The properties two redeeming features were; the pool (great pool) and the friendliness of the staff (cleaner/cook and driver) who worked there. If you manage to get a booking for around $100 a night, you're probably going to be happy. $350+ a night, and I'm left with a bad taste in the mouth. Won't be back here.</p>
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    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Umalas Villa VR 4 Bedrooms">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2016-04-24" >

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    <h4 itemprop="summary">&#8220;Holiday Heaven&#8221;</h4>

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        <span>Reviewed 24 Apr 2016</span>
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        <p itemprop="description">The service of every member of staff was exceptional. From before we booked till after we'd left and they rang us to tell us we'd left a camera and even arranged for it to be biked to us at the airport. Truly nothing was too much trouble, the maid and chef could not do enough to help and we loved leaving the choice of food to them and trying new things and I'm a fussy eater and I loved it all. They were so so friendly and welcoming we could not have been happier. Drivers, mopeds, restaurant bookings, whatever we wanted they couldn't have been more helpful.

The villa is spacious, so comfortable and very well equipped and of a very high standard, a great pool, huge sun chairs and loungers, lush planting and everything we had hoped it would be (we were 2 couple and 2 older children). Ok it's not a brand new villa and yes it has the odd chip and knock here and there but like anything in life nothing is perfect though it was perfect for us and we've already booked again for next year.

We arrived early dropped off our bags and the last tenants had only just left. I can't believe how hard the staff work as we left chaos and within 3 hours we arrived back to peace, tranquility, order and the biggest smiles spread across our faces.

The location for us was ideal, It's not the most central location but it's only 5 mins away on a moped or with a driver to some of the best restaurants on the island and totally peaceful evenings, no loud bars etc and exactly what we were looking for.

Once again a million thanks to the friendliest team, we didn't want to leave and we can't wait to come back. 

Terima kasih ⛩

</p>
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    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
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    <meta itemprop="dtreviewed" content=" 2016-04-06" >

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    <h4 itemprop="summary">&#8220;DO NOT STAY HERE! NOTHING LIKE THE PHOTOSHOPPED PICTURES, DIRTY, UNCLEAN, UNFREINDLY&#8221;</h4>

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        <span>Reviewed 6 Apr 2016</span>
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        <p itemprop="description">WOW, This has to be the BIGGEST disappointment of our holiday in Bali.
Judging from the nicely photo shopped pictures; our two families with kids were expecting a nice, relaxing paradise; not to be!! 
Where to start?
Firstly, we arrived at the coordinated check in time to a total mess and informed that they were still cleaning and not ready for us. No welcome drinks, no welcome hello, just told to sit and wait. There was mess everywhere and the rooms that were "ready" were so badly cleaned/unhygienic that I would not let my pets stay. We are pretty open minded, but, considering we were paying AUD$2000 for 5 nights, we were expecting more than the suspicious stained master bed, more than the walls that were cracking and broken, more than the beds with MISSING supports for our kids (seriously there was a plank missing!). We were expecting a better cleaning standard than the cigarette butts littered thought and the food left open in the kitchen. Expecting more than the old and weathered furniture, the suspicious oily layer on the pool and the un-mowed grass. 
Secondly, we were then informed that breakfast would be cooked starting at 830am (anyone with young kids will understand that this is not a good things) and that breakfast would be eggs and toast. If we wanted something else, we had to inform the host a day early. And on Sunday, no cook, we had to buy ingredients to cook for ourselves!! 
Next as we were sitting in the bug infested dormitory with 6 beds crammed in, we tried to connect to the free wifi. This was fine, so long as you enjoy the blistering speed of dial up, slowed even further by anyone else connecting their devices. Junk!
There was a driver, but the host had to call him and informed there would be a 1 hour delay. All we could think of was escaping this cesspool of a villa. 
While we waited, we took some photos of the pleasantries we encountered. For instance, the nice photo of the pool with the house roof top listed on the villa's website, well that house is actual a 4 story high construction site, perfect place to relax by the pool while workers have a good perv! 
Eventually the driver came and we made our escape, explaining that we were in no way happy with the standard of the villa and felt betrayed by the photos online. 
We have made multiple attempts to ask for a refund; as yet we have not received a single reply form the host. No apology, no refund, no explanation, NOTHING. 
The reality of this villa versus the pictures online is a stark contrast. Our expectations were high, the reality was low. If we were paying $50 a night this would have been of the appropriate standard.  Please do not stay here if you value your health, money or want a relaxing stay.
STAY AWAY! Look else were, find something different! Save yourself the grief we endured. 
IF you can contact me privately please do, I have pictures to substantiate all of my comments above, but no refund!</p>
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    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
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    <meta itemprop="rating" content="4">
    <meta itemprop="dtreviewed" content=" 2015-06-09" >

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    <h4 itemprop="summary">&#8220;Villa Raull 2012&#8221;</h4>

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        <span>Reviewed 9 Jun 2015</span>
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        <p itemprop="description">We stayed in 2012, 3 couples. This villa was amazing. Staff were great. Driver more so. They go out of their way to assist and maje sure you enjoy your time.

I was just reminiscing and reading reviews and came across one from Katrina in Jan 2014. Disappointing that you cant please everyone but i did enjoy the response from management lol.

I would recommend this place to anyone wanting quiet holiday. Hire a scooter. Maybe a bit far from main town but depends what your looking for.

Chef cooked as plenty of amazing food, anything we wanted.
 Would stay again for sure :)</p>
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    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2015-06-04" >

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    <h4 itemprop="summary">&#8220;Amazing!!&#8221;</h4>

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        <span>Reviewed 4 Jun 2015</span>
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        <p itemprop="description">8 of us stayed here for 5 nights in May 2015 for our friends 30th birthday + we honesty cannot speak highly enough about the place!

The villa was stunning, beyond our expectations. 3 double bedrooms with four poster beds + ensuites plus an adjoining bedroom with another 2 beds + bunk beds. Dining for 8 people, fully equipped kitchen + cosy lounge room with all furnishings being  to a high standard. Hot water showers, perfectly working A/C + safety deposit box. Not to mention the added extras, plug adapters in all rooms, cold drinking water, instant boiling water + condiments etc supplied in the kitchen.

The pool was amazing + pool side furnishings were also to a very high standard. Sun loungers, cabana + big bucket chairs, all with umbrellas if the sun gets too much for u! We enjoyed many massages around the pool area that Trish the manager arranged for us. 

Beside the stunning villa it really was the amazing, friendly staff that made the holiday for us. Nothing was ever too much trouble for them. Each morning we had cooked breakfast at a time that suited us. We could choose between English - bacon, eggs, toast, fresh fruit + pancakes or Indonesian - noodles + rice with egg + vegetables. Both were equally as delightful :) 

The villa was cleaned immaculately for hours each day! Always with a nice smile on their faces, even after a pretty messy 30th birthday party we'd had the night before to which we'd been intending to clean up a little ourselves. Thank you so much! 

Our driver Kooma would arrive to pick us up each day at a time we'd pre arranged the night before. The vehicle comfortably fitted all 8 of us + had good working AC! Kooma always went out of his way to accommodate us, whether it was cranking up the tunes for us to sing along, suggesting places we should visit or attempting to teach us some Indonesian! 

All in all the only regret we had about staying there is that we didn't book for longer but we are definitely intending to visit again!!!

Many thanks

Selina, Ali, Tash, Shafina, Mel, Marie, Maxi + Melly xxx

</p>
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    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
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    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2015-02-01" >

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    <h4 itemprop="summary">&#8220;Seminyak Gem&#8221;</h4>

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        <span>Reviewed 1 Feb 2015</span>
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        <p itemprop="description">3 of us stayed for 10 days at this beautiful villa and were greeted by our ever friendly helpful host Tris. Tris helped us book all our taxis, drivers and food - amazing service. We found ourselves relaxing by the serene pool everyday, was almost too nice to leave it to go out and explore. Highly recommended!!</p>
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    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
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    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2014-08-10" >

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    <h4 itemprop="summary">&#8220;What a great place and the staff - amazing&#8221;</h4>

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        <span>Reviewed 10 Aug 2014</span>
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        <p itemprop="description">Villa Raull was terrific, from the moment they picked us up to the moment they dropped us off we were treat so well.  The Villa was lovely, spacious and well appointed. The staff were great (especially Trish the house Manager) helping us with special dinners when we had friends visit, they assisted us with babysitting when we wanted to go out and all with a smile. Our host Brad was so helpful on the day we were checking out with some temporary accom before we left - so we were delighted. If someone comes to Villa Raull and doesn't have a wonderful time they must be crazy!</p>
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