    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Aiko - an elite haven">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2017-12-08" >

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    <h4 itemprop="summary">&#8220;A GEM of a residence&#8221;</h4>

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        <span>Reviewed 8 Dec 2017</span>
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        <p itemprop="description">Imagine a beautiful house with an incredible view of Bali, and with some of the best food you'll find on the island. We had to stop going out to eat because the food they prepared every night was just so good. Putu, the head of the household, is very knowledgable and easy to talk to. The staff is super friendly. For what you are getting, it is a steal. They even have a kids room our daughter fell in love with.</p>
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    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Aiko - an elite haven">
    <meta itemprop="rating" content="3">
    <meta itemprop="dtreviewed" content=" 2017-09-14" >

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    <h4 itemprop="summary">&#8220;Beautiful villa but basic infrastructure needs replacement&#8221;</h4>

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        <span>Reviewed 14 Sep 2017</span>
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        <p itemprop="description">Beautiful villa and location but beneath the "skin" - several key areas are badly in need of repairs/replacement: 1) Aircon in 2nd floor master walkin bathroom does not work (only blows hot air); 2) several parquet in the 2nd floor master room near the bathroom is hollow and caused a few accidents 3) the aircon in L1 bedroom furthest from dining room is similarly not cold.

The idea of getting fresh produce for in-villa dining is nice, but the staff seems to have grossly overcharged all the items and added additional 18% tax on top of retail purchases (which is already imputed with GST) and 20% service charge. The filling is that we ended up paying 2X to 3X for all the food/drinks. I would recommend that the company review this bad practice which marred an otherwise amazing villa experience.</p>
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            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Dear RSLKOH,

Thank you for taking the time to provide a review of your stay at Villa Aiko. We have investigated your concerns and found out that the parquet is indeed broken so we have scheduled for replacement in the coming weeks. We were surprised with your concern on the air-conditioning, as we checked that there are no problems with all units at the villa. We have also immediately requested for a technician to check and clean all our AC units and they have confirmed that all are in proper working order. If only the concern was brought to our staff attention, they would have been able to immediately address your concern. Please do note that the Master Bathroom has a glass wall and roof which might have taken some time to cool the massive bathroom, as was the other guest room which has a glass wall. As for the meal charges, our grocery bill set up offers a more flexible and affordable option for our guests, subject to a reasonable surcharge and government taxes. We do have this noted on our villa website, and notified to all guests at the start of the booking, on booking confirmation and on the villa menu upon arrival at the villa. We have reviewed your meal provisioning and found the charges to be reasonable and still less expensive than eating the same outside the villa. Still, we thank you for your feedback, as we continue to look for ways to improve our guest experiences. On behalf of the villa owners and Elite Havens, we are pleased that you enjoyed our beautiful villa and strategic location.</span>
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    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Aiko - an elite haven">
    <meta itemprop="rating" content="4">
    <meta itemprop="dtreviewed" content=" 2016-08-11" >

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    <h4 itemprop="summary">&#8220;Toller Urlaub mit Einschränkungen, die änderbar sind&#8221;</h4>

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        <span>Reviewed 11 Aug 2016</span>
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        <p itemprop="description">Wir haben an sich 11 schöne Tage in der Villa Aiko verbracht. Das Haus ist sehr schön, super aufgeteilt. Ein super Koch, der lecker für uns alle gekocht hat. Management und Staff sehr bemüht und sehr freundlich. Die Sauberkeit könnte etwas besser sein; als wir dies mitgeteilt haben, wurde alles umgesetzt was bemängelt wurde. Die Staff ist für balinesische Verhältnisse sicher top, für europäische Verhältnisse bräuchte sie noch einige Anregungen; aber sicher machbar. Unser Manko war, dass wir nach 2 Tagen mitbekamen, dass der Pool die Haarfarbe verändert und zwar wurden meine Haare grünstichig, 2 Tage später auch meine Fingernägel. Somit tauchte ich mit meinem blonden Haaren gar nicht mehr im Pool. Das Wasser hatte aber ansonsten keine Beeinträchtigung; weder brennen in den Augen noch gab es Hautprobleme. Als unsere Freude später für 1 Woche hinzukamen, stellten wir sehr schnell fest, dass das Poolwasser unser Problem war. Unsere ganzen Schwimmsachen wurden grünlich, die gräuliche Brustbehaarung ebenfalls und die angegrauten Haare der Herren auch noch.  Wir teilte das dem Management mit, leider gab es für uns keine befriedigende Rückmeldung. Es wurde uns gesagt, dass das Wasser kein Problem wäre, vermutlich wären wir versehentlich an den Rand des Pools gekommen, wo ggf. Ablagerungen waren. Wir durften leider 7 Schwimmsachen nach dem Urlaub wegwerfen. Eine solche Antwort vom Management von elitehavens sowie des Eigentümers dürfte in einer solchen Situation nicht kommen, zumal wir von einem Übernachtungspreis von ca. einer Hausmiete von rd. 6000  Euro sprechen. Wir erwarten da eine andere Kommunikation. Trotz allem muss man auch sagen, dass die Villa schön ist und auch weiterempfohlen werden könnte, wenn die Sauberkeit besser wäre, das Management sich anders verhalten würde bei Problemen. Wir hatten trotzdem einen schönen Urlaub.</p>
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    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Aiko - an elite haven">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2016-05-29" >

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    <h4 itemprop="summary">&#8220;Awesome experience&#8221;</h4>

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        <span>Reviewed 29 May 2016</span>
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        <p itemprop="description">It's really our lucky to choose Villa Aiko, We have never met such a good hotel like it,our whole  family were satisfied with it!
Completely independent villa and swimming pool, will not be disturbed.The housekeeper, chef, waiters and security,they are all friendly.three days stay was too short,we are looking forward for the next time!</p>
    </div>

            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Thank you for taking the time to let us know of your awesome experience with our private villa and friendly staff On behalf of Villa Aiko and Elite Havens, we look forward to your next longer holiday with us.</span>
        </p>
    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Aiko - an elite haven">
    <meta itemprop="rating" content="4">
    <meta itemprop="dtreviewed" content=" 2016-02-28" >

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    <h4 itemprop="summary">&#8220;Modern villa with great views and attentive staff&#8221;</h4>

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        <span>Reviewed 28 Feb 2016</span>
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    <div class="mainReviewBody">
        <p itemprop="description">We loved the layout of the villa. The master bedroom is awesome. The other rooms are great too. Best mattress in Bali so far. The TV room is very comfy, we loved the sofa. Big windows everywhere and having dinner on the terrace with the view to the beach and airport is amazing. The Crew is great and took good care of us. The only let downs are that some materials are getting old and that a construction just started beside the villa.</p>
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            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Thank you so much for your kind words. We'll do our best to provide you improved facilities and services on your next visit.</span>
        </p>
    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Aiko - an elite haven">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2013-11-24" >

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    <h4 itemprop="summary">&#8220;Stunning villa + attentive staff = Fantastic Holiday&#8221;</h4>

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        <span>Reviewed 24 Nov 2013</span>
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    <div class="mainReviewBody">
        <p itemprop="description">I absolutely had to write a review on Villa Aiko!

Traveled with a group of 9 with family,  age range was between (11-60+). This villa was an absolutely oasis away tucked in the middle of Jimbaran. 

We initially had plans for lunch and dinner at high reviewed restaurants/eateries from trip advisor, but all those plans were just thrown out of the window as my family LOVED the cooking by the in-house chef. The chef was extremely creative and went out of his way to create surprises every meal. The only problem is that we wished we had more room for more food. 

My family loved the size of the villa that though there were so many of us, but we all had our personal space and privacy. Bliss is lying on the bed in the room/pool side overlooking the sea view that the villa is able to offer.</p>
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