    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Seratus, Luxury 3 Bedroom Villa, Close to Beach, Seminyak">
    <meta itemprop="rating" content="4">
    <meta itemprop="dtreviewed" content=" 2016-12-04" >

    <p class="avatarContainer">
        <img height="55" width="55" src="//s4.fkimg.com/res/1380077912/assets/public/images/avatar_photos/avatar023.jpg" alt=""/>
    </p>

    <h4 itemprop="summary">&#8220;Decent Stay&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-4-5">
            <span class="ratingsIcon"></span>
        </p>
        <span>Reviewed 4 Dec 2016</span>
    </div>

    <div class="mainReviewBody">
        <p itemprop="description">The Villa itself was great, clean bathrooms, pool, rooms ect and the staff also provided us with 3 extra single beds to ensure our stay even better. Whilst the location of the villa was great; easy to get to and from places, the two construction sites that where next to the villa where very annoying and frustrating for our stay. Both sites would start up the power tools or start hammering away at around 8-9 am each day, ensuring that you would struggle to sleep in. Further negatives about these sites is the workers had perfect views into almost every nook and cranny of the house including the master bathroom (which had no blinds or shutters), we would often see them looking through windows into our living room or standing on the roof looking at us in or around the pool. The villa cleaning staff was superb, however it was a strange experience seeing staff members constantly letting themself in and out of the villa without notifying us. Conclusively the villa was great even if it had a lot of annoying or frustrating elements that where not advertised or shown to us before our arrival.

(I know the construction is out of the control of the villa, however a notification about its existence would have been superb.)</p>
    </div>

            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Thank you for your feedback, your comments were immediately passed to the owner, as far was we were aware there is on construction next to the villa, the nearest construction is 4 houses away,
The owner has made the following response:

Regarding the review by the guests here's some serious complaints from us with pic's attached.
1. A group of 5 schoolies aged 17-18 inviting other schoolie friends over EVERY night to party til after dawn. Sleeping all day and not letting staff in to clean up/maintain the villa.There is no construction close to the villa so their complaints probably because they can't sleep during the day.
2. Serious complaints from neighbours about noise throughout the WHOLE night!!!.
3. They broke garden ornaments(as per pic attached)
4. Cigarette burns in furniture cushions.
5. Broken beer bottles in all living areas.
6. Used condoms strewn around the garden and living areas.
7. Exceptionally abusive to staff.
8. Guests and friends jumping over the wall into property with complaints from the banjar.
9. The whole villa looks like a battle field.
I trust that our complaints will be dealt with in a serious manner..These guests will NEVER be allowed back into our villas...We are also considering legal options to block them from returning to Bali and legal action should they do. They're review is !))% untrue and unjust considering the hospitality they were given and the damage and abuse they have caused. Please keep me informed as this is not over as far as we are concerned.</span>
        </p>
    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Seratus, Luxury 3 Bedroom Villa, Close to Beach, Seminyak">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2016-11-10" >

    <p class="avatarContainer">
        <img height="55" width="55" src="//s4.fkimg.com/res/1380077912/assets/public/images/avatar_photos/avatar038.jpg" alt=""/>
    </p>

    <h4 itemprop="summary">&#8220;Great villa&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-5-5">
            <span class="ratingsIcon"></span>
        </p>
        <span>Reviewed 10 Nov 2016</span>
    </div>

    <div class="mainReviewBody">
        <p itemprop="description">This was my third stay at villa seratus and I'm never dissspointed well located near seminyak square and the beach is only a short distance away property manager Ning is always helpful and ensured we had every thing we needed and also booked boats and transport to lembongan and the gili islands</p>
    </div>

    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Seratus, Luxury 3 Bedroom Villa, Close to Beach, Seminyak">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2016-10-17" >

    <p class="avatarContainer">
        <img height="55" width="55" src="//s4.fkimg.com/res/1380077912/assets/public/images/avatar_photos/avatar065.jpg" alt=""/>
    </p>

    <h4 itemprop="summary">&#8220;Great villa, very good location&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-5-5">
            <span class="ratingsIcon"></span>
        </p>
        <span>Reviewed 17 Oct 2016</span>
    </div>

    <div class="mainReviewBody">
        <p itemprop="description">My friends and I really liked villa Seratus. Compares to our previous villa, which wasn't very clean, villa Seratus was a paradise. My first impression was, that all the floors and everything in the villa is clean and nice. The pool and the garden are great. The short lane, that leads to the villa is light and tidy, I wasn't worried to walk there in night. The second floor bedrooms have nice balconies. 
The location is good, because the villa is on a main street with many shops and restaurants. On 50 meters is the entrance of W hotel. You can go there and ask them to take you with a buggy to Woo bar, which is front-beach bar. 
We had no breakfast included in the villa, but we found one really nice bakery just opposite the street. Also Biku restaurant is perfect for breakfast or dinner.
I recommend this villa and hope to stay here again.</p>
    </div>

    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Seratus, Luxury 3 Bedroom Villa, Close to Beach, Seminyak">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2016-07-11" >

    <p class="avatarContainer">
        <img height="55" width="55" src="//s4.fkimg.com/res/1380077912/assets/public/images/avatar_photos/avatar078.jpg" alt=""/>
    </p>

    <h4 itemprop="summary">&#8220;Fantastic Villa, Awesome location&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-5-5">
            <span class="ratingsIcon"></span>
        </p>
        <span>Reviewed 11 Jul 2016</span>
    </div>

    <div class="mainReviewBody">
        <p itemprop="description">Fantastic Villa
Have just returned from 8 nights at Villa Seratus.  The villa is fantastic with plenty of room for our family of 4 (2 teenagers), large open living spaces, very comfy lounges, day bed and surrounded by a green tropical garden with a shaded pool, perfect relief from a day of shopping and exploring.  Teenagers were happy with the big rooms, free wi-fi, satellite TV.  The villa is just off JL. Petitenget but there is very little traffic noise, its mostly peaceful and relaxing. Thanks to Manager Ning, housekeeper Made and team who made our stay perfect, the villa was kept clean and tidy, all questions were answered quickly and nothing was too much trouble.       

Awesome location
Straight down the small side street and you are opposite the entrance to W Hotel, ( which makes it easy to direct taxi's).  Directly around the villa are Cafe Society (brilliant for breakfast), Revolver (best coffee),  Saigon Street (Modern Vietnamese), Betterment (a new Bali Tapas bar), Sarong (modern asian), Warung Bonita (Good local food) and Bali Catering Company (an excellent bakery). Also nearby Convenience stores for snack, drinks and ATMs.  Plus at least 3 Spa/Massage including Spring Spa.
Beach can be accessed via W Hotel (have a drink at Woo Bar and catch the free shuttle), Shops and more food options at Seminyak Square are a short walk.       

We will definitely be back.

** Ignore the poor review on 30 April - its incorrect and the comments couldnt be further from the truth</p>
    </div>

    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Seratus, Luxury 3 Bedroom Villa, Close to Beach, Seminyak">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2016-06-04" >

    <p class="avatarContainer">
        <img height="55" width="55" src="//s4.fkimg.com/res/1380077912/assets/public/images/avatar_photos/avatar050.jpg" alt=""/>
    </p>

    <h4 itemprop="summary">&#8220;Amazing Villa, Great Location and Awesome Staff&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-5-5">
            <span class="ratingsIcon"></span>
        </p>
        <span>Reviewed 4 Jun 2016</span>
    </div>

    <div class="mainReviewBody">
        <p itemprop="description">Stayed there for 5 days,  an incredibly beautiful and spacious place.  The villa was well designed with a lot nice to finishes were used.   The location was perfect.  I would recommend to anyone.  It's a real value for all that you get.  The staff is great and super helpful.  We loved Ning.  She's the best!</p>
    </div>

    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Seratus, Luxury 3 Bedroom Villa, Close to Beach, Seminyak">
    <meta itemprop="rating" content="4">
    <meta itemprop="dtreviewed" content=" 2016-05-15" >

    <p class="avatarContainer">
        <img height="55" width="55" src="//s4.fkimg.com/res/1380077912/assets/public/images/avatar_photos/avatar004.jpg" alt=""/>
    </p>

    <h4 itemprop="summary">&#8220;great location, good value for money&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-4-5">
            <span class="ratingsIcon"></span>
        </p>
        <span>Reviewed 15 May 2016</span>
    </div>

    <div class="mainReviewBody">
        <p itemprop="description">have just returned from a wonderful week at Villa Seratus with 6 friends.
The Villa was clean and spacious, and the manager Ning, and staff Made and Ketut were lovely. 
The villa is directly opposite the entrance to W resort which makes it really easy to find and to direct taxi drivers to - unlike a lot of places in Bali! 
plenty of good bars and restaurants within walking distance. 
There is occasionally some road noise so take earplugs if you are a light sleeper, and an eyemask as the curtains are very thin. 
It was good to have outdoor space with both shade and sun which suited everyone. 
I think the poor review below is wildy exaggerated - ok it's not a 5 star villa but the price is more than fair, does anyone really care about the odd mascara stain on a towel as long as they are clean?!</p>
    </div>

    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Seratus, Luxury 3 Bedroom Villa, Close to Beach, Seminyak">
    <meta itemprop="rating" content="4">
    <meta itemprop="dtreviewed" content=" 2016-05-10" >

    <p class="avatarContainer">
        <img height="55" width="55" src="//s4.fkimg.com/res/1380077912/assets/public/images/avatar_photos/avatar063.jpg" alt=""/>
    </p>

    <h4 itemprop="summary">&#8220;Lovely Villa and Thoughtfull staff ;)&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-4-5">
            <span class="ratingsIcon"></span>
        </p>
        <span>Reviewed 10 May 2016</span>
    </div>

    <div class="mainReviewBody">
        <p itemprop="description">This villa is our main highlight of our holiday, strategic and nice location, accommodation and staff also, We are stayed at Villa Seratus at the end of February 2016. We had  absolutely great times, very spacious villa, the surround are beautiful rooms are tastefull, clean and very helpfull staff and manager, Ning is an exellent host caring and always willing to help anytimes we need.
Loved to stay in the Bale where the bar & the big day bed next to the pool, beer, music & swim, very chill out,,lovely!! We had a wonderful time and will happily to  come back again!!;)</p>
    </div>

    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Seratus, Luxury 3 Bedroom Villa, Close to Beach, Seminyak">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2016-05-06" >

    <p class="avatarContainer">
        <img height="55" width="55" src="//s4.fkimg.com/res/1380077912/assets/public/images/avatar_photos/avatar032.jpg" alt=""/>
    </p>

    <h4 itemprop="summary">&#8220;Lovely friendly villa&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-5-5">
            <span class="ratingsIcon"></span>
        </p>
        <span>Reviewed 6 May 2016</span>
    </div>

    <div class="mainReviewBody">
        <p itemprop="description">just had a last minute stay at villa seratus.Apparently the last guest wasn't happy.Have absolutely no ideal why.We were actually recommended by friends that had stayed here and there kids absolutley loved it . the villa and surroundings was even better than I exspected. Lovely grounds nice size pool couldn't keep my daughter out of it. I would recommend this villa to anyone close to beach and plenty of shops and restaurants.   Thankyou for a lovely holiday to all the staff and management at villa seratus.  Can't wait to book again.</p>
    </div>

    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Seratus, Luxury 3 Bedroom Villa, Close to Beach, Seminyak">
    <meta itemprop="rating" content="1">
    <meta itemprop="dtreviewed" content=" 2016-04-30" >

    <p class="avatarContainer">
        <img height="55" width="55" src="//s4.fkimg.com/res/1380077912/assets/public/images/avatar_photos/avatar047.jpg" alt=""/>
    </p>

    <h4 itemprop="summary">&#8220;Terrible - Filthy and noisy&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-1-5">
            <span class="ratingsIcon"></span>
        </p>
        <span>Reviewed 30 Apr 2016</span>
    </div>

    <div class="mainReviewBody">
        <p itemprop="description">Myself and 2 other friends were due to stay at Seratus in April for 8 nights. We are a group of young females. Instead we stayed 2 nights although we would have preferred to not stay at all. Upon arrival at Seratus we were greeted by the noisy construction site behind the pool. Construction lasted from 8am-8pm, with the workers constantly watching us down below at the pool. This wasn't even the worst part. The rooms were all filthy. There were stains all over the bedlinen, including the two old pillows on each queen size bed. The towels were covered in brown stains which appeared to be someones make up. The bathrooms were so disgusting with there being mould all over the toilets, mould everywhere in the shower and the sinks and bath looking like they hadn't been wiped in weeks. The curtains blocked out hardly any light even in the night time. At night the construction workers were still walking around on the roof of the site next door, looking at us on our balcony. The power cut out multiple times due to a hairdrier being used for 2 minutes. Each time we would have to use the wifi of the nail spa next door to request that Ning the house manager come and turn it back on. Ning was not happy to listen to our complaints and told us repeatedly to 'Stop complaining and enjoy your holiday'. The pool is filthy also. They state it is due to the natural tiles that it looks a bit dirty, but you are unable to see your feet at the bottom of the pool. The front gate is able to be locked but feels very flimsy and unsafe. We ended up sleeping in one room both nights as we felt so unsafe. The second upstairs bathroom shower does't work, with it repeatedly dripping all night. The second day they sent someone to fix it. It was covered in glue and did not fix the problem. The master bedroom you can hear a water pump constantly which is extremely loud. These are just some of the issues we encountered in our horrific 2 night stay. We requested multiple times for a refund to which we were told no repeatedly. Eventually after 2 nights of this and multiple emails/texts the owner agreed to a 50% refund. I would never recommend anyone to stay at this villa as the description is completely inaccurate. The Manager and Owner of this villa were extremely unhelpful throughout the process.</p>
    </div>

            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>We always take a very keen interest in the comments and the feedback provided by our guests. 
In this instance we have to say that these comments are totally unwarranted, as testified to by the numerous other guest reviews posted by guests who have stayed at villa Seratus. 
The real issue, is that upon arriving the guests saw a special offer on a cheap hotel nearby that was doing a promotion at $30 a night. 
The guests decided they would rather save by cancelling their reservation and moving to a cheap hotel. 
Both our staff and the villa manager Ning, went to see the guests multiple times to try to resolve this, and each time all guests were in the pool drinking excessively. 
The comments of a 50% refund are TOTALLY untrue, when the owner became aware of the very troublesome and unreasonable behavior of the guests, he accepted $100 a night for the 4 nights the guests were at the villa, and then refunded the rest of their money in full, leaving him considerably out of pocket. 
The villa is well maintained and the comments regarding the cleanliness of the villa are not true.</span>
        </p>
    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Seratus, Luxury 3 Bedroom Villa, Close to Beach, Seminyak">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2016-04-11" >

    <p class="avatarContainer">
        <img height="55" width="55" src="//s4.fkimg.com/res/1380077912/assets/public/images/avatar_photos/avatar021.jpg" alt=""/>
    </p>

    <h4 itemprop="summary">&#8220;Great Bali Family Holiday&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-5-5">
            <span class="ratingsIcon"></span>
        </p>
        <span>Reviewed 11 Apr 2016</span>
    </div>

    <div class="mainReviewBody">
        <p itemprop="description">Our family of 6 had a wonderful stay at Villa Seratus in Seminyak. Our children were aged from 9 to 17 and the villa was big enough for everyone to have their own space. We had staff there each morning to clean the pool and the house. Great to come back to at the end of a busy day shopping etc. Importantly the company Bali Villa's who look after the villa were sensational at answering any questions we had both before and while we were in Bali. VERY professional.
Plenty of restaurants and bars to enjoy reasonably priced food and drink all week. The W Hotel is across the road and a short buggy ride or walk to get access to the beach (quickest way) or use their facilities. Yes you can do this as long as you buy food and drinks from the 'Woo Bar'. 
Plenty of taxis or private vehicles to get you into Legian and Kuta (about 10-15minutes depending on destination). You can walk along the beach to reach these areas but it is quite taxing in the heat. Short walk to Seminyak Village and Potato Head.
Although it did not worry our family too much at all there is a lot of construction occurring at the moment which does create some noise at different times.
All up a wonderful experience for our family and I'd head back tomorrow if possible.</p>
    </div>

    </article><div class="ajax-nav-panel-nav">
    <div id="reviewNav" class="reviews-pagination">
            <nav>
            
            
                <a rel="nofollow" class="active" href="#" data-href="/rentals/reviews/4746521/page/1">1</a>
            
                <a rel="nofollow" class="" href="#" data-href="/rentals/reviews/4746521/page/2">2</a>
            
                <a rel="nofollow" class="" href="#" data-href="/rentals/reviews/4746521/page/3">3</a>
            
            <a href="#" data-href="/rentals/reviews/4746521/page/2">&gt;</a>        </nav>
        <span>Review 1-10 of 21</span>
</div>
</div>

