    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="4 BEDROOM FAMILY VILLA IN CENTRAL SEMINYAK + CAR AND DRIVER">
    <meta itemprop="rating" content="1">
    <meta itemprop="dtreviewed" content=" 2017-11-08" >

    <p class="avatarContainer">
        <img height="55" width="55" src="//s4.fkimg.com/res/1380077903/assets/public/images/avatar_photos/avatar071.jpg" alt=""/>
    </p>

    <h4 itemprop="summary">&#8220;Poorly maintained, not worth the cost.&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-1-5">
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        <span>Reviewed 8 Nov 2017</span>
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    <div class="mainReviewBody">
        <p itemprop="description">This review is purely related to the accommodation and the housekeeping staff - NOT the driver.  Wayan the driver was professional, knowledgeable and went above and beyond for us at times.

Our travelling party consisted of four adults and five children ranging from 14 years to 18 months.  This villa was booked as it appeared to tick the boxes regarding location and functionality.

Unfortunately the upkeep and maintenance of this villa were way below what is expected of a Villa in this price range.  Of particular disappointment to us:

* Deck surrounding pool was rotting.  Some nails protruding.  Dangerous.
* Decorative lanterns placed around the property featured broken glass - in some instances large shards of glass were protruding, waiting for someone to injure themselves.
* General cleanliness of the property was poor.  For a property which boasts housekeeping/maids for eight hours per day, we cannot understand the presence of cobwebs and general filth.  Showers, sinks and toilets were not clean.
* Five of the nine guests were sick during our stay.  When bedding was soiled with vomit we were informed by housekeeping that there was no spare bedding to use while the dirty linen was being laundered.  This contradicts the in-house information booklet which encourages guests to ask for additional linens.
* Housekeeper openly used glassware to help herself to a drink from the bottled water then placed used/dirty glass on drying rack WITHOUT washing it.  Not acceptable.

I could go on.  But I won't.

Do yourself a favour and look for a cleaner villa to use as your base to enjoy all that Bali has to offer.</p>
    </div>

            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Dear Guests, 

Thank you for your lovely review regarding your stayed in this villa. 

Your input and positive comments are welcome to us as we would like to upgrade our standard and services and also to make sure that the guests are satisfied for their stay with us. 

Apologizes for the inconvenience caused for the things happened to you and hopefully next time we still have chance to welcome you again in this villa and for sure we will make sure that you will get better standard than before... 

All the best for you and family. 

Best regards, 
From all villa staffs and team management of Villa Cloud Nine.</span>
        </p>
    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="4 BEDROOM FAMILY VILLA IN CENTRAL SEMINYAK + CAR AND DRIVER">
    <meta itemprop="rating" content="4">
    <meta itemprop="dtreviewed" content=" 2016-12-09" >

    <p class="avatarContainer">
        <img height="55" width="55" src="//s4.fkimg.com/res/1380077903/assets/public/images/avatar_photos/avatar026.jpg" alt=""/>
    </p>

    <h4 itemprop="summary">&#8220;Re: Great place for family&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-4-5">
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        <span>Reviewed 9 Dec 2016</span>
    </div>

    <div class="mainReviewBody">
        <p itemprop="description">4 families stayed in this villa and it's a good and great place to house everyone under one roof. The swimming pool was fantastic ready with buoyants. There was a cook and driver ready for us every morning. But one setback is the electricity in the villa. Everyday when we come back home, there will always be power failure and it happens so many times every night. So if this is rectified, then the villa experience would be complete.</p>
    </div>

    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="4 BEDROOM FAMILY VILLA IN CENTRAL SEMINYAK + CAR AND DRIVER">
    <meta itemprop="rating" content="3">
    <meta itemprop="dtreviewed" content=" 2016-08-13" >

    <p class="avatarContainer">
        <img height="55" width="55" src="//s4.fkimg.com/res/1380077903/assets/public/images/avatar_photos/avatar023.jpg" alt=""/>
    </p>

    <h4 itemprop="summary">&#8220;Lovely property, not maintained&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-3-5">
            <span class="ratingsIcon"></span>
        </p>
        <span>Reviewed 13 Aug 2016</span>
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    <div class="mainReviewBody">
        <p itemprop="description">Lovely villa, but hasn't been maintained well - Couldn't lock door when we went out, door handles coming off, shelves falling off walls, low water pressure, green slimey pond, and the indoor garden was more like a dirt bed.
The villa was advertised as 5 bathrooms, but it's only 4 with a pool shower outside. There wasn't a lot of water pressure in the bathrooms.
We had no internet or satellite tv and we were provided with a portable modem that didn't work in the bedrooms. 
The thing that made our stay better was the amazing staff. Wayan the driver knew his way around and couldn't do enough for us. Breakfast was great and the staff were able to watch our kids during their working hours. Wayan from villa r us tried his best to help out.
we paid a lot of money to stay in this property and it definitely wasn't worth it!</p>
    </div>

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