    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="4 BDR SEMINYAK, Amazing Value, Great Location">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2017-11-21" >

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    <h4 itemprop="summary">&#8220;Excellent Bali Living&#8221;</h4>

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        <span>Reviewed 21 Nov 2017</span>
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    <div class="mainReviewBody">
        <p itemprop="description">I've been living in Bali on and off for the last 10 years and in the past have rented villas by the year only, but this past week I was only back to the island for a visit and stayed at Villa Shaniya.  

Perfect location, great staff and the management made sure everything was taking care of - and the pool was warm.  Everything was clean and the rooms were nice and big.  

Excellent stay and highly recommended.  Thanks!</p>
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    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="4 BDR SEMINYAK, Amazing Value, Great Location">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2017-04-13" >

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    <h4 itemprop="summary">&#8220;Highly recommended&#8221;</h4>

    <div class="review-rating">
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        <span>Reviewed 13 Apr 2017</span>
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    <div class="mainReviewBody">
        <p itemprop="description">My wife and I, along with our three boys (aged 14, 11 and 10), niece (aged 17) and nephew (aged 18) stayed here for two weeks in March. 

I booked the villa direct with Craig who was very responsive with all queries both prior and during our stay. Nothing was too difficult and Craig was always a pleasure to deal with. 

The villa itself is stunning and gives you the necessary comforts with the modern Joglo feel. All four bedrooms have their own ensuite and overlook the beautiful pool with one wall of floor to ceiling glass. 

Staff are alway very pleasant and friendly. The villa includes your general housekeeping staff, overnight security, chef and driver. 

Whilst you can only live on lavish breakfasts for so long, it was hard to pass up the pancakes, bacon, eggs, fruit and toast that was prepared daily by our chef Meri. 

Most of our holiday was spent out and about so we spent a considerable amount of time with our driver Henrich who my family fell in love with. Our kids grew very fond of Henrich and have spoken about him numerous times since returning home. They're adamant our next holiday there will only go ahead if Henrich will drive for us. This is definitely a plus knowing your driver and being able to plan out your entire holiday schedule with your driver. The local knowledge is great for first timers or finding ways to fill in unplanned days. Manager Heri is also available to assist with all this and anything else. 

There were a couple of issues such as power outages and the odd issue with water pressure however I don't believe this is exclusive to the villa. Staff always did what they could to resolve any problems anyway. 

I highly recommend this place or any other villa Craig offers knowing the standard of the villa and level of service we received. We will definitely be making contact with Craig again for our next holiday.

</p>
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    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="4 BDR SEMINYAK, Amazing Value, Great Location">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2017-03-11" >

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    <h4 itemprop="summary">&#8220;Love the Villa&#8221;</h4>

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        <span>Reviewed 11 Mar 2017</span>
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    <div class="mainReviewBody">
        <p itemprop="description">My family and I (8 adults and 2 childs) stayed here for 4 nights. We arrived late on the first night at around 11pm because of our flight schedule​ but everything went well thanks to our driver Pak Wayan who picked us up from the airport with another additional transport (Suzuki APV). Upon our arrival at the villa, we were welcomed by one of the staff and he helped us with the luggages. All the rooms were ok and we had a good rest on the first night.

I personally love the private pool and it was very clean. The living room was very spacious and also the dining table was big enough for all of us. Every morning our breakfast was prepared by the friendly Pak Agung and it was fine.

There were only two problems we faced on our stay here.

1. One of the a/c in one of the two big rooms didn't work properly maybe because of the cooling gas and the issue was solved by the manager Harry by refilling the gas the next day.

2. The water pressure for the shower is too low but not all the time. I still managed to clean up myself.

Overall I had a pleasant stay here and enjoyed it very much. </p>
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    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="4 BDR SEMINYAK, Amazing Value, Great Location">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2016-05-06" >

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    <h4 itemprop="summary">&#8220;Amazing kind helpful staff.&#8221;</h4>

    <div class="review-rating">
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        <span>Reviewed 6 May 2016</span>
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    <div class="mainReviewBody">
        <p itemprop="description">Our family of 7 mistakenly booked the incorrect weekend and arrived at midnight on the wrong Friday. We did not realise this until the next morning and everyone believed the error to be that of the booking agent yet it was ours!! Despite all that the manager the staff and the night watchman of the villa were absolutely amazing they did everything they could to make us comfortable and happy. Unfortunately for us their correct guests were arriving the next day so we had to relocate. Thank you all for your kindness and politeness in the face of our error it was such a beautiful spot I really wish we could have stayed there fo our stay in Bali.</p>
    </div>

    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="4 BDR SEMINYAK, Amazing Value, Great Location">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2015-12-16" >

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    <h4 itemprop="summary">&#8220;Great Stay! Recommended&#8221;</h4>

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        <span>Reviewed 16 Dec 2015</span>
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        <p itemprop="description">Stayed here in Dec 2015 with friends.  It's a really comfortable  villa with a beautiful pool area, perfect for relaxing and sunbathing.  The chef was a delight and cooked a wide range of Asian and western dishes.  The 8 seater car and driver was perfect for our group size and th driver was sooooo helpful and would literally drive us anywhere.  Good for getting home safely at night as we were a group of ladies.  After his usual 8 hours, he also worked extra hours in the evening for a low extra payment.  All our group enjoyed the stay, Bali was amazing as always, and Craig was also great to deal with too during the booking procedure.  Thank you for such a wonderful time!!</p>
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    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="4 BDR SEMINYAK, Amazing Value, Great Location">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2015-12-07" >

    <p class="avatarContainer">
        <img height="55" width="55" src="//s4.fkimg.com/res/1380077892/assets/public/images/avatar_photos/avatar068.jpg"/>
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    <h4 itemprop="summary">&#8220;Great villa - amazing value!&#8221;</h4>

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        <span>Reviewed 7 Dec 2015</span>
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    <div class="mainReviewBody">
        <p itemprop="description">Found this villa by recommendation and was not disappointed! 
 
Spacious villa with an inviting pool all in a fantastic location. Shops and restaurants within walking distance, plus the luxury of a lovely private villa driver to chauffeur you around the island.   
 
Amazing value, especially with all the great value inclusions such as daily breakfast, personal chef and free 1 hour massage!! The booking process was quick and easy and the staff were a delight. Could not recommend more.</p>
    </div>

    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="4 BDR SEMINYAK, Amazing Value, Great Location">
    <meta itemprop="rating" content="1">
    <meta itemprop="dtreviewed" content=" 2015-04-03" >

    <p class="avatarContainer">
        <img height="55" width="55" src="//s4.fkimg.com/res/1380077892/assets/public/images/avatar_photos/avatar021.jpg"/>
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    <h4 itemprop="summary">&#8220;terrible experience&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-1-5">
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        <span>Reviewed 3 Apr 2015</span>
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    <div class="mainReviewBody">
        <p itemprop="description">Before we departed for Bali, we communicated with the owner, Craig, to arrange the meals on arrival date and the following day which is a Nyepi Day, and did get the confirmation from Craig. Unfortunately, when we arrived at the villa at about 4.30pm, we were told that they DID NOT prepare the meals for us, DID NOT buy any ingredients for the meals on Nyepi Day,  thus we, 12 of us, have to eat out on the eve of Nyepi Day, which most of the shops and restaurants closed as early as 5pm for the Nyepi Day celebration. We only managed to get some bread, biscuits and instant noodles for our meals on Nyepi Day. Nyepi Day is Silent Day, everybody has to stay in, we were not allowed to go out of the compound for the 24 hours. It is stated that there are 24 hours security and full time staff in the villa. Unfortunately, there are only  the first 2 days with staffs stayed in. (The first and second day were the eve and Nyepi Day) On the third day when we came back from our outing at about 10pm, the whole villa was in the dark. No staff was there. A short curcuit happened on the third night. Again, no staff was there to help, we tried to call by using the cell phone provided, but could not get through and could not reach the manager, Hery. We  have to solve the problem ourselves. It was a nightmare for us!  We left the villa at 7am on the forth day morning, again,  no staff  was there to collect the keys from us, we just left it in the living room. It really a very terrible experience for 12 of us!</p>
    </div>

            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>I’m very sorry you feel this way about your trip.  We did notify you that it was Nyepi or 'Silence Day' while you were here but you chose to continue your booking.  It is a magical and fabulous time to be in Bali although, as explained prior to your booking, there are some restrictions.  We did notify you that we would be working with skeleton staff for this period only as it is a very holy Hindu day and we try to give your Hindu staff some time off to be with their families.  

I have already apologised in our email exchange for the mix up regarding the groceries on arrival but, to be fair, the staff did eventually manage to buy food for you which you fail to mention in your comments. As you were out for your last evening, the household staff finished at 5pm which is normal as you were not having dinner in the villa and you were aware of this.  The security guard was on duty but as we explained, he had to go to hospital for an emergency to one his family members.  This was very unfortunate.  We would normally have replaced him but as it was the Nyepi weekend it was difficult to obtain a replacement at such a late hour in the evening and at such short notice.
    
For your departure, it was agreed you would leave at 830am and the staff arrived at 730am to check you out of the villa and ensure all was ok but you had already left the villa.  It is very unfair to blame the staff as they turned up at the agreed time but you decided to leave 1.5 hours earlier than you had stated to both the staff and myself.

We’ve already been in touch by email and I’m very sorry that you didn’t enjoy your stay with us.</span>
        </p>
    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="4 BDR SEMINYAK, Amazing Value, Great Location">
    <meta itemprop="rating" content="4">
    <meta itemprop="dtreviewed" content=" 2015-02-20" >

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    <h4 itemprop="summary">&#8220;Great staff -lovely pool&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-4-5">
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        <span>Reviewed 20 Feb 2015</span>
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    <div class="mainReviewBody">
        <p itemprop="description">We were a group of 4 couples, average age of 60. These were perfect accommodations for our group. From the moment our driver "Harry", met us at the airport to the time he took us to the cruise terminal 9 days later, all of the staff at our Villa treated us royally and could not do enough for us. Made shopped for us and cooked a large breakfast every morning, always with variety. Most evenings we ate at the villa as well. You couldn't beat the price or the tastiness of the meals. Harry, our driver, helped us decide where to go each day and what time would be best to begin our day. The island of Bali is not that large and Harry took us to Ubud, the rice fields, the water temple and so many more places. He would make our "end of the day stops" so we could purchase wine, pop, potato chips etc before returning to the villa for our evening meal. My husband and I had our complimentary one hour massage early during our stay and had the time to book two more massages each at the price of $15 each. These massages are done at the villa at the time of your choosing and if eight of you want massage, 8 masseuses will arrive together. Very decadent !! They also do manicures and pedicures. We used the pool quite a bit. It was great for morning exercise and also at the end of the day to cool off and unwind from touring. The Canggu Cub was another bonus for those staying at the villa. We chose to take advantage of the beautiful club facilities on two separate days. This is an excellent place for ALL ages. Great waterpark, pools, gym, food and drinks. The only negative I would state (and it is a minor one), is that our group would have loved coffee from a Bodum/French press or other machine-type coffee with our breakfast. We are not used to drinking instant, but we were able to stop at McDonalds and pick up a coffee whenever we were out. The owner of the villa, Craig Steeples was so nice & easy to deal with. He got back to me right away (considering our large time difference) any time I contacted him. I would highly recommend this villa or any owned by Craig Steeples. It is unlikely we will ever be back to Bali because it takes about 30 hours of traveling to get there from our home, but if we ever did, I would contact Craig for accomodations.</p>
    </div>

    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="4 BDR SEMINYAK, Amazing Value, Great Location">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2014-11-01" >

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    <h4 itemprop="summary">&#8220;Fantastic Villa with brilliant support staff&#8221;</h4>

    <div class="review-rating">
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        <span>Reviewed 1 Nov 2014</span>
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    <div class="mainReviewBody">
        <p itemprop="description">The Villa is an easy 5-15 minute walk from a large supermarket and the popular Oberoi shopping and Restaurant strip. The Villa itself has 3 large bedrooms, 2 with queen beds and 2 with king beds. All have their own bathrooms with shower, basin and toilet, the king rooms having a bath as well. Off the main living area is also a powder room with toilet and basin. All bedrooms have separate a/c systems that work exceptionally well, the main living area lacks a/c but was able to be opened up through the tri-fold doors that view the pool area. I have to admit that the living area was quiet warm at times, however when we visited the insects were minimal so the area was left open for the majority of the time perhaps some more fans to circulate the air would have helped. 

One couple in our party had arrived a day earlier and were staying in one of the king rooms, we placed our kids (7 and 9) in the other king room as this was the only other room with direct access to the main living area and for this reason felt more secure. I did feel a little uncomfortable for the first night re: security as our children had to come outside the villa to access our room if they needed us (something to consider regarding the allocation of the rooms if there is young children). Having said that, once we were able to have a better look around the villa in the morning and meet the night security staff member the following evening this put our mind at rest. It would have been nice if the villa manger could have attended and introduced all the staff formally to us on the first morning to assist us to know who was who and the processes re: the running of the villa, etc.

Regarding the staff, all were pleasant, polite and helpful. Baroona the chef looked after us well with cooked breakfast each morning and a beautifully cooked Indonesian meal on one evening and another nice dinner for one couple in our group that arrived earlier on the first day. It was sort of a pity that there was so many exceptional restaurants in the Oberai strip, as we did not get to put the chef to full use. The security, cleaning and gardening staff were very polite and worked in the background keeping the place running. Having daily access to a car and 8 seater van (7 guests plus the driver) was the best feature of the villa that we used each day, travelling around temples, the sights, shopping, etc. 

The driver Hery was EXCEPTIONAL!!!!. The villa should make sure that the look after him as he made our trip. He was friendly, extremely helpful and accommodating. He had excellent knowledge of the sights, place to shop and eat. He was always very interested in knowing our opinions of any new places that we tried and you could tell that he was mentally taking notes in order to be able to provide recommendations to future guests.

The villa manager (although we only met through emails and the phone) was also extremely helpful and responded promptly and professional to all our enquiries. 

We all loved our Bali experience, thank you very much to all at Villa Shaniya.</p>
    </div>

    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="4 BDR SEMINYAK, Amazing Value, Great Location">
    <meta itemprop="rating" content="2">
    <meta itemprop="dtreviewed" content=" 2014-09-09" >

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    <h4 itemprop="summary">&#8220;A mixed experience with Villa Shaniya&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-2-5">
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        <span>Reviewed 9 Sep 2014</span>
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    <div class="mainReviewBody">
        <p itemprop="description">I've stayed on the villa, which have these plus and minus:

PLUS:
1. Simple and straightforward booking process. Craig Steepless the owner helping the process himself.
2. Helpful board in and board out process. The drivers so kind to pick different group that coming in different schedules.
3. Free Car to be used (just pay gaz) is unique in the area. Its a big plus, simple, no need to deal with different provider. Even we can arrange for another car rental easily with good price
4. Free breakfast on first day, not excellent but its good. My family love it. And also simple arrangement for the next days breakfast.
5. In overall the crew were attentive and helpful.
6. Value for money in overall as it can accommodate more than 10 pax.

MINUS:
1. No local currency payment options. It is a bit of problem for local visitors
2. An overrated claim of 5*, compared to what our understanding of 5*. Its nice but not 5*
3. The pool is not in good condition (very dirty) and they are not making quick action upon we complaining about it.
4. A remaining mystery on the safety issue as I lost my bag during the departure process. Crews sure that all bag moved to departing cars, but its not there on the cars (all my family members in it). No conclusion on it, just a note to be always careful on our belongings.</p>
    </div>

            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Thank you for your feedback, we always welcome it either good or not so good as it gives us a chance to improve our service and guest experience for our customers.

I’ve passed on your positive comments to the relevant staff and thank you for your nice words.  We are very proud of all our villa staff and the guest experience they provide to our clients.

Regarding other matters.  We can invoice in USD, AUD, SGD, EURO or GBP at the current exchange rate to USD and this was offered to you at your time of booking so I’m confused by this.  We regularly invoice in AUD for example to our many Australian clients.  

As you were aware, we had an issue with the pool pump and we had to await a new mechanical part which took a couple of days to be delivered. We refunded you some of your booking payment which you were happy with at the time and agreed to.  I’m glad to say the pool pump is now all fixed and working well.

The car & driver in question was the extra vehicle you hired in and therefore a third party car & driver and not our staff or car.  It’s a real shame this occurred to spoil the end of your holiday.  We did interview the driver and we’re sorry we did not have a positive conclusion to this matter. 

I hope you still enjoyed your trip to Bali overall.

Kind regards
Craig</span>
        </p>
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