    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Adenium - an elite haven">
    <meta itemprop="rating" content="4">
    <meta itemprop="dtreviewed" content=" 2017-04-06" >

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    <h4 itemprop="summary">&#8220;Great Vila!&#8221;</h4>

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        <span>Reviewed 6 Apr 2017</span>
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        <p itemprop="description">We had a very good time at this Vila! 
Our teenage kids LOVED it and want to go back. 
The service was good. 
There were some little issues at our arrival, because the house was smelling of Durian!!! And of cigarrettes! The Vila should have rules regarding certain smelly fruits and smoking inside...
Must say it was not very pleasant. 

However, by the second day, everything was better.

We ordered a BBQ for our last night and it was awesome! 
Thank you!</p>
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            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Thank you for your nice review. We are happy to hear that you had a very good time and enjoyed the BBQ dinner at Villa Adenium. We have also noted your comment on the fruit and smoking inside the villa. On behalf of the villa staff and Elite Havens, we look forward to your next stay with us!</span>
        </p>
    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Adenium - an elite haven">
    <meta itemprop="rating" content="4">
    <meta itemprop="dtreviewed" content=" 2017-01-24" >

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    <h4 itemprop="summary">&#8220;Great location and Excellent view to Jimbaran Bay&#8221;</h4>

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        <span>Reviewed 24 Jan 2017</span>
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        <p itemprop="description">1. View of Villa is excellent who can overlook Jimbaran bay. The location is good, not too far away from downtown and attractions, same time quiet for relaxation when needed
2. A seven seats car is available for 8 hours that is good for shopping or go any near place, very convenience, it is definitely a plus 
3. Having table tennis and pool table are great fun for family and friend to get toegther
4. Staff are very friendly and support</p>
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    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Adenium - an elite haven">
    <meta itemprop="rating" content="3">
    <meta itemprop="dtreviewed" content=" 2016-11-29" >

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    <h4 itemprop="summary">&#8220;Property was average and could be better.&#8221;</h4>

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        <span>Reviewed 29 Nov 2016</span>
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        <p itemprop="description">Bali is our family's yearly destination and I usually rely heavily on reviews to select a villa.  I've just completed my stay with villa Adenium together with another close family friends and I must say that the experience is very very average.  I will write my experience as honest as it is without any exaggeration. 

Service:
The staff are very polite especially the 2 very young housekeeping boys whom I forgot to get their names.  Chef Agus was always cheerful and polite and he cooks pretty well too.  The manager Ketut was also reliable and nice.  But I wasn't sure if I signed up for a 24/hr butler service alike the previous villas we've stayed with.  This villa doesn't provide such service and the chef and staff usually goes back home after our dinner.  They will usually take their leave after asking if we need them for anything else.

Property Maintenance:
Now, the villa itself was kind of disappointing.  The property is aged and not well maintained at all.  The kitchen wooden floor was popped up likely from water penetration and so was the flooring in the bedroom on level one.  I was quite surprised when Ketut conducted the site inspection of the villa when we first checked in.  Next on level two, the roof on the far right end was leaking from a downpour and I certainly wasn't expecting that.  My bedroom was on level two and at the far end of the villa.  It was cosy and nice with a King size bed however, the bathroom is such a disappointment.  It's old and poorly maintained.  The taps were rusty and the bathtub jacuzzi rims were just as dirty and rusty with green substance on it.  It was a turn-off when I showered my kids in the bathtub without using the jacuzzi function.  The bathroom has marble walls and flooring but the condition of the marble was so bad.  It corroded so badly that part of the flooring in the shower room formed irregular patterns or clusters of holes on the floor and it freaks me out as I have trypophobia!  The marble looks like they've never been polished.  Overall, very poorly maintained.

Ambiance and environment:
The view was great and it overlooks the ocean.  We could see planes taking off too as the airport is right across on the far end.  However, right besides the villa, there;s a chicken coop!  And the chickens/roosters crow as early from 4am in the morning right through the whole day sometimes!  Then we realised that there's a restaurant next to the villa called Fat Chow and they probably rear the chickens for cooking.  WIFI was weak and so was 3G in that area.

Villa Agent - Elite Haven:
When I first negotiated the deal, elite haven waived the 9th person fee (my child of 3 years old) as agreed initially.  Subsequently after, I requested for an early check in at 11am to which they also agreed.  I was happy to proceed with the deal.  When they sent me the initial 50% invoice, I paid up the sum as indicated on the invoice trusting that what we had communicated previously was all in order.  When it was time to pay up the balance of the 50% a month before our stay, I noticed that there was a charge for an extra person.  When I confronted the sales person, he told me it was either one I had to choose and that he couldn't agree to allowing a waiver of an extra person plus an early check-in.  I was very disappointed that what was communicated was not honoured.  I even traced back my emails to show him his agreement separately however, he sent me a barrage of emails telling me that he did not agree to both of it on a single email confirmation.  I was sorely disappointed.  I am upset not for the extra charge that I have to bear but for the dishonesty of the sales staff.  Also on the agreement, there wasn't a 20% grocery surcharge however when we arrived at the villa, Ketut the manager showed me the grocery charge with an additional 20% grocery surcharge.  I disputed that and it was subsequently removed from the bill. I will be very careful in future when booking a villa with the same agent again.

Overall experience - well, could be better..</p>
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    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Adenium - an elite haven">
    <meta itemprop="rating" content="4">
    <meta itemprop="dtreviewed" content=" 2016-11-27" >

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    <h4 itemprop="summary">&#8220;Absolutely beautiful villa&#8221;</h4>

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        <span>Reviewed 27 Nov 2016</span>
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        <p itemprop="description">This was our first 'villa' holiday and this villa was truly stunning. We were travelling as an extended family, 2 adults, 2 young kids and 1 set of grandparents, and it suited it us perfectly, with room to spare! All the staff couldn't have been more helpful with all our needs, from the chef to the driver to the ones helping in the villa, allowing us to literally do nothing but enjoy our holiday. The basement with its pool table, table tennis and massage room were an added luxury we weren't expecting. Works very well with young kids as the chef (who was fantastic) easily managed all their food requirements, with the timings we asked for, and they spent most of their time running around the huge space the villa had to offer. The one thing we hadn't been notified of was that the pool is 1.8m deep throughout, so not appropriate for non-swimmers or kids if they are not wearing arm bands. All in all, a fantastic holiday!</p>
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            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Thank you for your high praises of Villa Adenium. We are glad to have given you a stunning first villa holiday experience and we hope you'll stay with us again in the near future!</span>
        </p>
    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Adenium - an elite haven">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2016-08-14" >

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    <h4 itemprop="summary">&#8220;We didn't want to leave....&#8221;</h4>

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        <span>Reviewed 14 Aug 2016</span>
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        <p itemprop="description">Villa was perfect, more beautiful than photos! Villa staff, led by Made (Muddy), made sure that we feel perfectly at home, with the right balance of service and privacy. The chef is ever willing to accommodate our meal choices and their seafood BBQ dinner was way better than those you can find on Jimbaran beach - so just have your BBQ in villa!

We don't feel like leaving the Villa at all, what with the amazing private pool, massage room (where you can have therapist come in for in-villa massage sessions), pool table, table tennis and gym! My whole family, from 4 year old to 67 year old, thoroughly enjoyed ourselves; my 4 year old cried when we were leaving cos she can't bear to leave the amazing place and the friendly staff.

Would definitely be back and hope to see the same group of staff again!</p>
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            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Thank you so much for sharing your wonderful family holiday at Villa Adenium. We are happy to note that you liked the excellent service of our staff, headed by Made, the excellent meals prepared by our chef - like our amzing seafood BBQ dinner and the amazing amenities like our private swimming pool, own massage room, and sports facilities. We're also sorry to see you go, so we do hope to see you again soon!</span>
        </p>
    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Adenium - an elite haven">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2016-05-27" >

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    <h4 itemprop="summary">&#8220;Wonderful sanctuary staying with kids! worth money&#8221;</h4>

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        <span>Reviewed 27 May 2016</span>
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        <p itemprop="description">Well equipped with kids' amenity - lots of dvds, board games, Xbox 360, pool toys etc. 

Staffs served us extremely well, especially  villa manager treated us like family, chef cooked lot better than outside reataurant, driver were willing to accept all of our requests.

Has a good view. You can see Jimbaran bay on second floor. 

Other review said this area was quite noizy but I didn't realize it. Hardly any sounds around.

In conclusion, I strongly recommend this villa for above reason.


tips 1. pool were quite deep for kids (6ft deep). need a life jacket

tips 2. Wifi was too slow.

tips 3. there's no sidewalk outside of villa complex. very dangerous for walking even within short distance.</p>
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            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Thank you for taking the time to leave your feedback on our villa staff, well equipped facilities and quiet location with a good view. We appreciate your suggestions and we'll continuously work to improve our services. On behalf of Villa Adenium and Elite Havens, we hope to see you again soon!!</span>
        </p>
    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Adenium - an elite haven">
    <meta itemprop="rating" content="4">
    <meta itemprop="dtreviewed" content=" 2016-03-13" >

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    <h4 itemprop="summary">&#8220;Girlfriend's Birthday Bash&#8221;</h4>

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        <span>Reviewed 13 Mar 2016</span>
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    <div class="mainReviewBody">
        <p itemprop="description">One of my girlfriends turned 40, so her husband kindly booked us into the Villa Adenium for 5 nights to help her celebrate her milestone birthday.

The Villa is very beautiful and the staff are very friendly, especially the driver that we had called, Sugi. 
He was very good at adjusting to our last minute changes and had a very good sense of humor and spoke very good English.

The villa does have a lot of steps throughout the complex, so please keep that in mind if you're thinking of staying here.

There is one bedroom on the main level (by the pool) and another 3 bedrooms located up another set of stairs.
Also, the gym or treatment room is located downstairs from the main level.

You can see glimpses of the ocean and from the pool side you can watch the planes taking off and landing.

There are lovely restaurants close by and we found the area to be quite easy to access other areas on the island.

Although the villa staff were extremely friendly, we did find we needed to prompt them every day with the same minor details and some times they weren't any where to be found, which was quite frustrating.

However, overall, we had a very pleasant stay and I could recommend the villa to future travelers.</p>
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            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Thank you for celebrating with us at Villa Adenium! We greatly appreciate your feedback as we strive to continuously improve our services. We look forward to seeing you again.</span>
        </p>
    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Adenium - an elite haven">
    <meta itemprop="rating" content="4">
    <meta itemprop="dtreviewed" content=" 2015-07-07" >

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    <h4 itemprop="summary">&#8220;Well Appointed Villa, Great for Families&#8221;</h4>

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        <span>Reviewed 7 Jul 2015</span>
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        <p itemprop="description">We stayed at Villa Adenium in July 2015 and had a really great time. There were two families in our party (4 adults and 6 children aged 8, 8, 7, 6, 5 & 2) and we found the villa to be good for all ages. The kids were very well entertained with the pool toys, games room, table tennis and pool table, and the pool area and gym was great for all ages. The gym is very extensive with 3 cardio machines, boxing equipment and heavy bag, and free weights. There is a dedicated massage room with comfortable tables.

The villa is very well presented and the rooms are all large with their own TVs and DVD players.

We came to Villa Adenium after a week at a larger villa in Canggu, and with 10 people we noticed the smaller space, however there are plenty of different relaxing areas around the villa which helped a lot.

A car and driver are provided 8 hours per day, and our driver (Sugi) was extremely helpful and reliable. He was very happy to work longer hours, and had no problem strapping surfboards to the roof or waiting for us for long periods of time while we were at the beach or out for a meal.

The one downside of the villa was that the staff weren't as friendly as we have experienced in other villas in Bali - the chef is a very good cook but we found her and the service staff to be polite but in a disinterested kind of way. Not a major issue - we had everything we needed - it is just that in previous stays at other villas we have found the staff (and the Balinese people as a group) to be very warm and open and we didn't get that vibe at Adenium.

The villa is located close to some excellent dining options, such as Fat Chau, Pepenero, Sundara and the restaurants on the beach at Jimbaran (we went to 'New Bayang' which was good), but you need to drive to most places as the villa is on a very busy road.

All in all we very much enjoyed our stay at Adenium and would consider returning.</p>
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    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Adenium - an elite haven">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2015-04-02" >

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    <h4 itemprop="summary">&#8220;Great stay for large family&#8221;</h4>

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        <span>Reviewed 2 Apr 2015</span>
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    <div class="mainReviewBody">
        <p itemprop="description">We had a wonderful staff here. It was a huge Villa! 4 massive bedrooms, large living area , kitchen and dining room. A large basement room with a great gym, pool table and table tennis. And not to forget the awesome pool. The driver they provided was awesome, always on time , had excellent English and was very knowledgeable of the entire area. We enjoyed our week here thoroughly!</p>
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    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Adenium - an elite haven">
    <meta itemprop="rating" content="4">
    <meta itemprop="dtreviewed" content=" 2013-08-06" >

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        <img height="55" width="55" src="//s4.fkimg.com/res/1380077892/assets/public/images/avatar_photos/avatar003.jpg"/>
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    <h4 itemprop="summary">&#8220;Nice property but there's much better in Bali for the same price&#8221;</h4>

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        <span>Reviewed 6 Aug 2013</span>
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    <div class="mainReviewBody">
        <p itemprop="description">We spent a week at Villa Adenium. It is a lovely villa with a nice (albeit very cold, pool!!) Nice views of Jimbaran Bay from the top floor where the bedrooms are located. The road leading to the villa is a main road and the crazy traffic and no footpath prevents you from being able to walk anywhere. You are forced to use the car at all times.
The kitchen was very small and open to the dining area so there was no privacy  when we were eating. The villa lacked a coffee machine, which meant we had to drive down the road to the local cafe each morning.
laundry service is not offered at the villa although there is a washing machine and drier (often full of the staffs clothes though, I have to say!)
The staff were pleasant enough but overall quite lazy. (the second week in Bali we stayed at another villa and the staff and service was AMAZING by comparison.)
Staff at Adenium did the minimum (clean the rooms, buy food and cooked breakfast and dinner some nights) but spent most of the day sitting in the garage or playing pool in the games room downstairs. The villa includes the use of a driver for 8 hours per day. We felt the driver should have been on standby during the day  but we actually had to advise him the day before as to exactly when we needed him the next day. This was annoying, as on holidays, you don't always know what you are going to be doing the next day!
The benefit of the villa was the gym downstairs and the table tennis table.
Overall we had a very pleasant stay but would not choose to stay there again given the alternatives available.</p>
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