    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Red Palms River Retreat near Seminyak Bali">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2017-08-25" >

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    <h4 itemprop="summary">&#8220;Wunderschöne Villa und tolle Mitarbeiter&#8221;</h4>

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        <span>Reviewed 25 Aug 2017</span>
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    <div class="mainReviewBody">
        <p itemprop="description">Es ist alles wie auf den Bilder...fast noch besser. Was man nicht sieht, sind die "guten Geister" des Hauses, die den Urlaub perfekt machen. Vielen Dank noch einmal an das gesamte Team!</p>
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            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Thank you so much for taking the time to share your experience.   We will share with the great team at Villa Red Palms.
Warm regards
Bali Luxury Villas Management</span>
        </p>
    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Red Palms River Retreat near Seminyak Bali">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2017-05-09" >

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    <h4 itemprop="summary">&#8220;Amazing peaceful in busy Seminyak&#8221;</h4>

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        <span>Reviewed 9 May 2017</span>
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        <p itemprop="description">I had read previous Trip Advisor reports on Red Palms before I went and to be honest I was a bit worried.  Some people had said it was noisy.  Some had said it was damp.  To be honest I don't know what lives people live to not like this place!  My family found it a wonderful peaceful haven around 5 mins drive from Seminyak.  You could hear some traffic noise but hardly at all and to be honest that was not the point at all.  If you want to be near the hustle and bustle which Seminyak is then this place is a peaceful haven.  If you want somewhere with no noise whatsoever then book somewhere in the middle of nowhere!  The villa was superb.  We felt spoilt rotten.  The team looked after us, cooked for us and did errands for us with their beautiful warm smiles.  We were not allowed to lift a finger!  We found the whole place blissful and we would go back again.  Thank you to all of you.  AMAZING stay</p>
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            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>We were happy to host your family for this reunion and glad to hear it was enjoyed by you all.  Many thanks for taking the time to share your experience with your peers.   We hope to welcome you back again one of these days!
Warm regards
Kathryn
Bali Luxury Villas</span>
        </p>
    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Red Palms River Retreat near Seminyak Bali">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2016-10-13" >

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    <h4 itemprop="summary">&#8220;Pure Paradise&#8221;</h4>

    <div class="review-rating">
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        <span>Reviewed 13 Oct 2016</span>
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    <div class="mainReviewBody">
        <p itemprop="description">I have been to Bali 3 times, and each stay has been at the Red Palms Villa. The beauty, comfort and excellent hospitality are what keeps me coming back again, again and again. 
I daydream for that delicious coffee in the mornings, and the lanai evenings are magical! 
Always super attentive, clean, and pristine. If you want to be in paradise in your own luxurious villa, look no further.</p>
    </div>

            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Dear Chezgar
Many thanks for your kind comments!   We look forward to your fourth visit to Bali and Red Palms before too long!
Warm Regards
Villa Red Palms</span>
        </p>
    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Red Palms River Retreat near Seminyak Bali">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2016-10-04" >

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    <h4 itemprop="summary">&#8220;Fantastic Experience&#8221;</h4>

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        <span>Reviewed 4 Oct 2016</span>
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    <div class="mainReviewBody">
        <p itemprop="description">I stayed at the Red Palms in July 2016 and it was great. The staff was very friendly and we bonded well. The site is clean and magical. I would highly recommend this location to anyone planning on visiting this part of the world.</p>
    </div>

            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Thank you for sharing your experience at Villa Red Palms and for your recommendation!
Warm regards
Kathryn
Villa Red Palms</span>
        </p>
    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Red Palms River Retreat near Seminyak Bali">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2016-10-04" >

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    <h4 itemprop="summary">&#8220;Staying here: The highlight of our trip!&#8221;</h4>

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        <span>Reviewed 4 Oct 2016</span>
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        <p itemprop="description">This villa is spectacular! From the location, to the lush gardens, the architecture to the comfy rooms, bed to the lovely staff! We couldn't have picked a better place to stay in Bali. The location was close to so many great restaurants yet tucked away from the touristy streets where you still got that "real" Bali cultural experience. After a long day, coming back to the villa was the best part! The serene environment & kind staff always at our beck and call no matter what we needed. I have recommended this villa to all my friends who go to Bali. Worth every penny!</p>
    </div>

            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Thank you for your kind words - I've passed your comments on to the staff.

We hope to welcome you back again one day before too long!

Kind regards
Kathryn
Villa Red Palms</span>
        </p>
    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Red Palms River Retreat near Seminyak Bali">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2016-10-01" >

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    <h4 itemprop="summary">&#8220;Villa red palms&#8221;</h4>

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        <span>Reviewed 1 Oct 2016</span>
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        <p itemprop="description">Stayed at Red palms for 8 days and it was absolutely goreous! The villa was beautifully furnished like paradise on earth. the staff were the best we have ever come across. Kadek and the team were soo nice and treated us like family. With our flight being canceled due to volcano ash cloud the staff quickly sprung into action organizing us emergency accommodation. Thank you to everyone at Villa Red Palms for making our stay truly  memorable. We will certainly be back next year.</p>
    </div>

            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Dear Mark
Thank you for taking the time to share your experience with future travellers.    We were only sorry that the villa was booked and we were unable to accommodate you for longer when your departure was delayed!   We look forward to welcoming you again next year.
Best regards
Villa Red Palms</span>
        </p>
    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Red Palms River Retreat near Seminyak Bali">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2016-09-29" >

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    <h4 itemprop="summary">&#8220;Affordable Private Palace !&#8221;</h4>

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        <span>Reviewed 29 Sep 2016</span>
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    <div class="mainReviewBody">
        <p itemprop="description">Even more amazing than pictures...seriously! 
We LOVED this place!
Staff was sweet and incredibly attentive. 
Food was yummy. 
Fantastic location.
Each villa suite is huge and  private with exquisite decor and personal covered deck space.  The bathrooms are places of art.
We especially loved the shallow sitting pool next to the dining area. (Balinese custom) A heavenly place to sip your cocktail while dinner is prepared.
The only sound we heard at night was the occasional clunk-clunking of the cowbells in the river below.
Wifi was better than most places in Bali we've stayed. 
Good location away from touristy places - you can bike or walk and see rice farmers and small local temples. If you want town  the staff will drive you for more shopping and dining. Need to take taxi back but they tell you how and it's cheap.
We thought the published trip advisor rate was good but got an even better rate for a longer stay.
Sorry to gush but we really love this place!</p>
    </div>

            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>So glad you enjoyed your stay at the "Palace"!  The staff send you their regards and look forward to welcoming you again on your next trip to Bali!
Best regards
Villa Red Palms</span>
        </p>
    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Red Palms River Retreat near Seminyak Bali">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2016-09-19" >

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    <h4 itemprop="summary">&#8220;Red Palms Paradise&#8221;</h4>

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        <span>Reviewed 19 Sep 2016</span>
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    <div class="mainReviewBody">
        <p itemprop="description">I was blown away by the beauty of this villa. I have spent a lot of my summers in some beautiful villas in the south of France and other parts of Europe but Red Palms was a real slice of paradise. The staff were smiley, friendly and super helpful. Great team. You have to try their Nasi Gareng and fresh Watermelon Juice! I hope one day to return and bring all my friends to experience this place. Seyminak is super trendy, amazing beach bars/restaurants for sunsets, incredible shopping and perfectly located for visiting other parts of Bali. I was off diving, hiking and surfing a lot and then back to the tranquility of Red Palms. Oh and there was a great yoga place just around the corner. What more can you ask for. My idea of heaven! Thank you Red Palms team.</p>
    </div>

            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Dear Jessica
We are very happy you enjoyed your stay at Red Palms and of course have passed on your compliments to the Team!
Best regards from all at Red Palms</span>
        </p>
    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Red Palms River Retreat near Seminyak Bali">
    <meta itemprop="rating" content="3">
    <meta itemprop="dtreviewed" content=" 2016-09-06" >

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    <h4 itemprop="summary">&#8220;Beautiful villa, but noisy and lack lustre management.&#8221;</h4>

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        <span>Reviewed 6 Sep 2016</span>
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    <div class="mainReviewBody">
        <p itemprop="description">Loved the villa but close to a busy road so noisy. And a school. Few issues we encountered which were addressed
-Breakfast disappointing - actually it was a joke the first morning
-musty smelling rooms
-lack of clothes hangers
-no hairdryer 

We are regular visitors to Bali and usually pay more to stay in luxury villas so whilst the villa is just palatial, we were disappointed. 

The service from the staff was lacking (apart from the chef) which we found very unusual for Bali. 

Other points of note-
No Iron. 
Pick ups from the airport not ideal.

We considered changing villas and like the comment above were told no one had complained before. We were also initially told we would be charged to view other villas and even charged extra to stay in one.  Eventually we decided to stay but won't be staying again. 
To sum up, I would say the management or agent of this villa needs to be more professional. There is a lot of competition in Seminyak and it's a shame this beautiful villa is let down so much by the above points. </p>
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    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Red Palms River Retreat near Seminyak Bali">
    <meta itemprop="rating" content="2">
    <meta itemprop="dtreviewed" content=" 2016-07-26" >

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    <h4 itemprop="summary">&#8220;Noisy Red Palms Villa&#8221;</h4>

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        <span>Reviewed 26 Jul 2016</span>
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    <div class="mainReviewBody">
        <p itemprop="description">Let's start with the good points:
- Beautiful landscape / garden
- Nice staff
- Amazing pizza cooked in a wooden oven in the garden

BUT this is noisy, sooo noisy that we booked (and fully paid) 5 nights and we leaved after one night only. The street, the minaret (starting at 4am), the massive air con of big hotel next door, the school, plane just above your head... too much, not possible to sleep without aearplugs.
Also the masterBedroom & bathroom need a big refresh, you feel like in a false old Usa castel. And please put a real door at bathroom (no separate toilet).

We complain and told the agency that they (agency & owner) should tell the people this is a noise place and not let it like a bad surprise...
Also we asked if there is any way to have a small compensation for the lost 4 days... no answer yet after 1 week...</p>
    </div>

            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Dear Olivier

Thank you for mentioning a few of the many good points about the beautiful Villa Red Palms in your review.

While we appreciate an honest review from our guests and always endeavour to solve any problems guests may encounter during their stay, we find your review to be somewhat unfair, so please allow me to respond in detail.  

Your complaint about the noisy exhaust fan from the hotel nearby was indeed valid at the time and the problem was subsequently dealt with after a meeting with the hotel management who repaired the fan.  We were disappointed at your abrupt departure within a few hours of your complaint, thus giving us no opportunity to redress the problem or offer solutions.   I immediately wrote to you apologising for any inconvenience that morning and noted that you had already found alternative accommodation.  I advised that we must wait to hear from the Owner regarding your request for some compensation and subsequently wrote again with an update.

I understand that your concern about the fan noise may have heightened your aural perception, but we have never before received any complaint from a guest at Villa Red Palms about the other noises you describe in your review.   The Villa is located 15 km from the airport and is not on any regular flight path so I am amazed to learn that aircraft disturbed you also.  Red Palms is located on a small suburban road and one may occasionally hear passing cars in the living room at the front of the property.  However this spacious property consists of 1500 square meters of land and the 3 bedrooms are set half way down the land close to the river.   There is an infant school along the road from the villa and indeed there is a call to prayer several times a day from a mosque some distance away.   However no sound from either has ever elicited a complaint from previous Villa guests.   We do not accept that this villa is any more noisy than any other villa in the Greater Seminyak area.

I would also clarify that the Master bathroom is a beautiful open-plan bathroom with a garden view and indeed, as with most Bali Villas, there is not a separate toilet.   Naturally there is a door between the bedroom and the bathroom however.

We are truly sorry you did not enjoy your stay at this lovely property as many guests both before and after you have loved it and I am sure will continue to do so.

Kind regards
Villa Red Palms</span>
        </p>
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