    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="#D8 Beach 3mn Central Seminyak">
    <meta itemprop="rating" content="1">
    <meta itemprop="dtreviewed" content=" 2017-03-10" >

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    <h4 itemprop="summary">&#8220;Mrs&#8221;</h4>

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        <span>Reviewed 10 Mar 2017</span>
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    <div class="mainReviewBody">
        <p itemprop="description">Never will I stay here again desperately needs a revamp 
Kitchen is dirty and not adequately equipped 
The living area has one fan
The dining area has one tiny fan
And you need fans because it's so very very hot
The polished concrete floors everywhere are really dangerous very slippery when wet. Which you can't avoid it's everywhere 
We had to put towels down everywhere. My granddaughter slipped three times and hurt herself each time
All bedrooms stink
The Paint and plaster is peeling off the whole wall in the bathroom very badly
The air conditioner in one room did not work properly even after they checked it twice
This experience has spoilt our family holiday which we looking forward so much
Hated the villa.and say it's family friendly. It's definitely not</p>
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            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Dear Pamela,

We are very disappointed with your review that we find unfair knowing that due to the issues after heavy rains we proposed you to stay in another villa. Our maintenance team was ready to work but you did not want to move.

Please note that we manage this villa for many years and nobody ever felt due to the floor.

We just wish that you could have booked the villa with us directly and not through an agent that did not inform you properly about the villa.

Best regards,
Maya</span>
        </p>
    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="#D8 Beach 3mn Central Seminyak">
    <meta itemprop="rating" content="2">
    <meta itemprop="dtreviewed" content=" 2016-09-27" >

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    <h4 itemprop="summary">&#8220;Would not stay here again.&#8221;</h4>

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        <span>Reviewed 27 Sep 2016</span>
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    <div class="mainReviewBody">
        <p itemprop="description">Over all this is a basic villa. I guess its aesthetically pleasant enough, but it came with problems and having stayed in many other villa's in various locations in Bali, this was by far the most disappointing one for me. 
The main disappointment was the misrepresentation of the 4 bedrooms sizes. The information that we read on Flipkey, Tripadvisor and Optimumbali.com management website lead us to believe that all the rooms were the same good size. This is definitely NOT the case. The two bedrooms either side of the communal lounge pavilion are good size rooms, they have a biggish walk in wardrobe space and the bathrooms are also very a good size, there is a safe in each room, infact one of the big bedrooms has two safes. 
The two bedrooms either side of the entry door are TINY, the wardrobe space is alot smaller than the other big rooms and the bathrooms are "ridiculously small" (which also includes the toilet). There is no vanity space near the sink and the mirrors are tiny. These rooms might be ok for children but not for adults - let alone couples. Neither of these rooms have a safe in the rooms. 
All the rooms are air-conditioned and it worked well.
The concrete floor around the communal area is very dangerous because when it rains it gets really slippery . There were lots of ants and cockroaches. The electricity tripped out frequently and the water occasionally stopped. The power was easy enough to fix but we needed to do this frequently.
There is a DVD player in the communal area only - but not in any of the bedrooms. The TV's in the larger rooms were a good size but the Tv's in the smaller rooms - well you guessed it!! were small.  
The pool was checked and cleaned daily and we had no issues with the pool.
The location of the villa is ok, its about 2.5kms from Seminyak Square, but it was close to the Bintang Supermarket which was handy.  The Villa however is very much situated in the back streets and the roads leading to the villa are extremely narrow and it is very difficult for a taxi to find the villa. There is a tiny shop close to the villa for basic needs.

The best thing about the villa was Anik - the house keeper, she was awesome. Anik cooked our breakfast most mornings and did whatever food shopping we asked her to do. She even took my friend to the doctors after she got a bad case of bali belly on the back of her motorbike on a Sunday. Anik was a beautiful soul and in no way are my complaints a refection of her . She cleaned the rooms daily and was accessible via the villa mobile phone anytime.

We did meet the Australian owners on our last day (two young guys) they were staying at villa after us. When asked by the owners "how did we find the villa?" ..... when we started to try to explain to them about the power issues, the leak in the skylight in one of the big bedrooms, one of small bedroom the shower water didn't drain easily and the other small bedroom the toilet smelt - they responded with "that has nothing to do with us -  take it up with Management" which were Optimumbali.com . They clearly were not interested in the problems with the villa. Their lack of concern about our feed back has also contributed to my review.
I wouldn't stay here again because there are so many other lovely villa choices in Bali who's owners would bend over backwards for your business and you could do better for your money. The photos of the villa are a true representation of the villa (although the lovely big Frangipani tree uprooted the morning we left due to a storm, it was cut down and is no longer there).
Unfortunately I wouldn't recommend this villa to anyone I know and none of our party of 4 would stay here again.</p>
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            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Dear Amelia Breese,

We can for sure improve our services thanks for the feedback.

We do understand your disappointment on the size of the rooms, but it is very rare to have a 4 bedrooms villa with exactly 4 master bedrooms.

Blaming us for not informing about the size of the bedrooms for you and your 3 friends to share equally the price of your stay is not fair.

You had to find an arrangement with your friends.

Thank you for mentioning that you were happy with our staff.

Nevertheless in our management company procedure, the maid has to report any issue directly to the management, as she is in contact with the guest on a daily basis.

Any issue must be reported to the manager immediately. It is her responsibility as we are not at the villa every days especially when there are guests inside. She was told to follow this rule at several occasions to makes sure this incident will not occur any bad review that could be disastrous for the future of the management and the villa.

For your information since this incident with your stay, Anik is still part of our team, and she knows how to react now if there is any issue.

We are clearly interested in the problems which can occurs in the villas under our management and we do our best to fix any issues.

You just have to look at others reviews and you will see that not all is negative.

Kind regards
Optimum Bali</span>
        </p>
    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="#D8 Beach 3mn Central Seminyak">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2015-09-19" >

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    <h4 itemprop="summary">&#8220;Amazing stay!&#8221;</h4>

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        <span>Reviewed 19 Sep 2015</span>
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    <div class="mainReviewBody">
        <p itemprop="description">Fab villa for a big group – lots of space & never felt cramped. Rooms are very spacious too & great air-con. There is a filtered water cooler provided which was great
Incredible outdoor living area and pool
There is a small convenience store 100mtrs outside door if you need to grab beers/chips etc
Staff were lovely and friendly and villa kept nice and clean
The villa is down a very narrow backstreet which is only accessible by smaller vehicles, But only a 5 min walk to main street where lots of restaurants/cafes, and about 10-15 mins walk to beach. Found an incredible sushi train place called Sushimi which was def a favorite, and only a 8 minute walk to big Bintang Supermarket. Overall this is a FANTASTIC villa and would def come back!</p>
    </div>

            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Dear Tracy,

We are very happy that you've had a wonderful stay at our villa. Thank you for sharing your experience with others. We are a management of the villas that are located in the serene spots in Bali while the city center is just a few minutes away. For villa Mutiara Putih, the access to the villa would not fit for the big van to pass through, but the cars, small and medium size won't have any problems to reach the villa. 

Your lovely comments are very much appreciated as we aim to offer all the guests the best service and maximum comfort during their stay. Our team hopes to welcome you again in the near future on your next visit to Bali. Have a blissful day.

Best regards
G Maya</span>
        </p>
    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="#D8 Beach 3mn Central Seminyak">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2015-04-08" >

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    <h4 itemprop="summary">&#8220;Fantastic location & villa - made our trip!&#8221;</h4>

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        <span>Reviewed 8 Apr 2015</span>
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    <div class="mainReviewBody">
        <p itemprop="description">Fantastic villa for a large group – we had 7 adults & never felt like cramped or crowded. Villa is spacious enough to allow for some quiet time as well as social gatherings by the pool, outdoor lounge & dining areas. Close enough to everything but also removed so quiet & peaceful as well.
Anik was fabulous & made our stay 1 to remember, always smiling & happy to see us. Anik shopped & cooked delicious breakfasts every morning catering for vegetarian & vegan needs as well.
Will definitely stay in this villa for our next trip!</p>
    </div>

    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="#D8 Beach 3mn Central Seminyak">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2013-07-18" >

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    <h4 itemprop="summary">&#8220;Absolutely amazing!&#8221;</h4>

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        <span>Reviewed 18 Jul 2013</span>
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    <div class="mainReviewBody">
        <p itemprop="description">This place is magical! I couldn't fault it. Myself and 6 girlfriends had the most amazing time. The beautiful Balinese lady anik welcomed us with open arms, and everyday would walk through the doors of the villa with a huge smile & cook us a delicious breakfast & efficiently clean our rooms without a worry in the world! We all have so much respect for her & how she keeps the place looking wonderful. This villa is in a quiet location in the backstreet of seminak but within 5 mins walk to the main strip! Would highly recommend to anyone! Perfect holiday villa</p>
    </div>

    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="#D8 Beach 3mn Central Seminyak">
    <meta itemprop="rating" content="4">
    <meta itemprop="dtreviewed" content=" 2013-05-21" >

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    <h4 itemprop="summary">&#8220;totally relaxed enviroment for kicking back&#8221;</h4>

    <div class="review-rating">
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        <span>Reviewed 21 May 2013</span>
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    <div class="mainReviewBody">
        <p itemprop="description">we had a great experince at this villa.service was great.anik is a legend.the rooms were clean and comfy.the outdoor space was perfect for kicking back.the location is great,a little hidden away.i liked the vibe of the place,so chilled out and anik made our stay so much easier.</p>
    </div>

    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="#D8 Beach 3mn Central Seminyak">
    <meta itemprop="rating" content="4">
    <meta itemprop="dtreviewed" content=" 2013-01-09" >

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    <h4 itemprop="summary">&#8220;Review&#8221;</h4>

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        <span>Reviewed 9 Jan 2013</span>
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    <div class="mainReviewBody">
        <p itemprop="description">Nicely laid out, basic villa, with a great outdoor living area and pool. Near to beach and shopping, but in a backstreet that needs some work. Great housekeeper. overall a great holiday. I would definitely recommend this villa to others.</p>
    </div>

    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="#D8 Beach 3mn Central Seminyak">
    <meta itemprop="rating" content="4">
    <meta itemprop="dtreviewed" content=" 2012-12-02" >

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    <h4 itemprop="summary">&#8220;Great layout with everything you need!&#8221;</h4>

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        <span>Reviewed 2 Dec 2012</span>
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    <div class="mainReviewBody">
        <p itemprop="description">We stayed here with 3 kids (12,4 & 9mths) & had a great time! Good location & close to everything when you've got a scooter - which is a must!

Make sure you take a short walk up the lane to Blue Karma for beautiful cheap meals! :)</p>
    </div>

    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="#D8 Beach 3mn Central Seminyak">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2012-08-19" >

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    <h4 itemprop="summary">&#8220;Great Villa, Great value, Great service!&#8221;</h4>

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        <span>Reviewed 19 Aug 2012</span>
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    <div class="mainReviewBody">
        <p itemprop="description">This was a truly wonderful experience for my friends and I. The place was exactly as nice at it appears in the pictures in the internet ads and more. You won't think that you will end up in a really beautiful villa on the way there as you walk a bit of as stretch of narrow lane ways but you it truly is a nice place. The villa was very well maintained and spotless. Anik, the maid of the house was the kindest. She was very accommodating and most helpful. She will truly go out of her way to make your stay a good one. The place is a few mins walk from the main roads so its away from the hustle and bustle at the same time not hard for you to get a taxi whenever you want. Price is very reasonable as you get everything you get in a standard hotel but you have more privacy, more personalized service and the charm that you will not find from the homogeneity you get from hotel rooms. Rooms are made up daily, breakfast can be prepared for you if you like, they can even do your laundry and there is even room service and food delivery. You really get value for your buck in this villa. All 8 of us enjoyed our stay and will undoubtedly recommend this to anyone.</p>
    </div>

    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="#D8 Beach 3mn Central Seminyak">
    <meta itemprop="rating" content="4">
    <meta itemprop="dtreviewed" content=" 2012-06-26" >

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    <h4 itemprop="summary">&#8220;Lovely villa excellent staff&#8221;</h4>

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        <span>Reviewed 26 Jun 2012</span>
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    <div class="mainReviewBody">
        <p itemprop="description">This was our first visit to Bali for a wedding. The villa is a lovely villa and the staff / maid was excellent.
All 4 rooms are of a good size and the beds and linen were very good , clean and comfortable.
Outside area was great and because the location is so secluded very peaceful.

The only downside of the villa is the location. It is down a very narrow backstreet which is only accessible by smaller vehicles, it is also very dark when returning late. 
But don't let that put you off as overall the mutiara Putih is lovely</p>
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