    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Shanti - elegant, chic, Seminyak villa">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2017-03-02" >

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    <h4 itemprop="summary">&#8220;6 Stars&#8221;</h4>

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        <span>Reviewed 2 Mar 2017</span>
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        <p itemprop="description">4 of us just visited villa shanti and cannot recommend this villa any higher . Perfectly presented and the staff are first class
We have already booked to return
Loved every minute

Anthony/ Carissa and family</p>
    </div>

            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Dear Anthony

Thank you so much for being one of our favourite regular guests!  We always love having you stay and are looking forward to your next visit

Warm wishes
Linda, Ash and the Sitara Villa Group team</span>
        </p>
    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Shanti - elegant, chic, Seminyak villa">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2017-01-09" >

    <p class="avatarContainer">
        <img height="55" width="55" src="//s4.fkimg.com/res/1380077859/assets/public/images/avatar_photos/avatar076.jpg"/>
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    <h4 itemprop="summary">&#8220;Villa shanti&#8221;</h4>

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        <span>Reviewed 9 Jan 2017</span>
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        <p itemprop="description">We are a family of four and stayed here for four nights and really enjoyed our stay. Soliel and Fenny really looked after us and nothing was to much trouble. Our luggage was lost and Fenny helped us out by speaking to the airport and helping explain to the company where we were staying .The villa was very quiet off of the main street which had plenty of shops and restaurants. The breakfast was great plenty of food for everyone . My kids were very sad to say goodbye and hopefully we will stay again. </p>
    </div>

            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Hi Stuart

Thank you for reviewing your stay with us - and you're absolutely right; our staff who have been with us for years are such an important part of providing our guests with a great experience!  We're so happy that they went over and above to help make your stay so pleasurable

We also hope you will come and stay with us again

Warm wishes
Linda, Ash and the Sitara Villa Group team</span>
        </p>
    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Shanti - elegant, chic, Seminyak villa">
    <meta itemprop="rating" content="4">
    <meta itemprop="dtreviewed" content=" 2017-01-03" >

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    <h4 itemprop="summary">&#8220;An oasis of calm in busy Seminyak!"&#8221;</h4>

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        <span>Reviewed 3 Jan 2017</span>
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    <div class="mainReviewBody">
        <p itemprop="description">Stayed here for a week from 23 December to 30th December 2016.
The villa was lovely, and close to Seminyak Square, where there are loads of good restaurants, and lovely shops. 
Fenny and Soleil could not have been more helpful, and both were very discreet. Fenny came every morning and made breakfast, and then housekeeping and she was always smiling and very efficient. Nothing was ever a problem for either of them.
Fenny took my laundry and returned next day (and not expensive!). Soleil was also available for a drive to other parts of the island (again not expensive).
Dealing with Linda was a dream, she always answered quickly.  I would recommend this villa without hesitation.  Thank you all for a wonderful holiday!</p>
    </div>

            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Hello Joyce

Thank you for your lovely review and I'm so glad you enjoyed your stay and that you appreciated Soleil and Fenny as much as we do!

It was a pleasure dealing with you too and we hope to welcome you back some time.  Have a wonderful 2017

Warm wishes

Linda, Ash and the Sitara Villa Group team</span>
        </p>
    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Shanti - elegant, chic, Seminyak villa">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2016-12-22" >

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    <h4 itemprop="summary">&#8220;the place to chill out and lay back&#8221;</h4>

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        <span>Reviewed 22 Dec 2016</span>
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    <div class="mainReviewBody">
        <p itemprop="description">picked up at the airport spoilt for the week by soleil and feeny she makes a great breakfast. all the staff have smiles to make you feel good. the villa and pool are just what you need in the tropical climate. home from home and more. the fruit platter feeny makes with breakfast is tops. could keep going but the only way to see how good it is and how nice the staff are is to book and go. thanks to you all for a wonderful break. Harold carole and julie</p>
    </div>

            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Hello Harold, Carole and Julie

Thank you for your wonderful review, and for your glowing recommendation!   We're so happy you had such a wonderful stay and appreciated our amazing team.  It was a pleasure having you as guests and we hope to welcome you back to your 'home away from home' one day!

Warm wishes
The Sitara Villa Group team</span>
        </p>
    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Shanti - elegant, chic, Seminyak villa">
    <meta itemprop="rating" content="4">
    <meta itemprop="dtreviewed" content=" 2016-11-15" >

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    <h4 itemprop="summary">&#8220;A lovely villa with a beautiful garden and pool, hidden away from the hustle and bustle of Seminyak.&#8221;</h4>

    <div class="review-rating">
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        <span>Reviewed 15 Nov 2016</span>
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        <p itemprop="description">I had a wonderful stay at Villa Shanti and thoroughly enjoyed the pool and garden, especially watching the little squirrels playing in the trees each morning, such a treat!  The staff were very helpful and friendly and nothing was too much trouble. There was a supermarket a short distance away and a trip in a taxi to all of the well known restaurant's was just A$3.00- A$4.00.  One suggestion would be to fix the light above the door outside of the villa to make it safer when coming home from a night out and it would also be wonderful to see the water feature working again. Thank you to all the staff, a seriously relaxing holiday in a lovely villa!</p>
    </div>

            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Hi Cheryl

Thank you very much for reviewing your stay with us.  And just to let you know - we had no idea the lamp had blown outside the door, so thank you for pointing it out; it has now been replaced and we'll keep a closer eye on it. 

As for the water feature - it actually works with a switch behind the door.  We don't in fact keep it running as, being close to the living room, many guests told us the noise of running water was a bit off-putting.  However it certainly waits if it is needed/required

Again, thank you for your positive comments, about the villa and our wonderful staff - it was a pleasure having you stay with us

Best wishes
Sitara Villa Group management</span>
        </p>
    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Shanti - elegant, chic, Seminyak villa">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2016-10-18" >

    <p class="avatarContainer">
        <img height="55" width="55" src="//s4.fkimg.com/res/1380077859/assets/public/images/avatar_photos/avatar036.jpg"/>
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    <h4 itemprop="summary">&#8220;Reclining in luxury&#8221;</h4>

    <div class="review-rating">
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        <span>Reviewed 18 Oct 2016</span>
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    <div class="mainReviewBody">
        <p itemprop="description">On returning bronzed and relaxed from Bali, questions from jealous friends followed...."Is the beach at Nusa Dua or Padang Padang better?......How's the surf break at Uluwatu?......How tough is the climb up Mount Agung?".......

Unfortunately we had to answer them all with a lazy grin and a simple "No idea - we barely left the villa". For the wonderful surroundings of Villa Shanti (combined with our inherent antipathy to exertion) really do make it a struggle to even contemplate making a trip any more arduous than that from bedroom to poolside.

Hidden down a side road 7 minutes walk from the centre of Seminyak the villa with garden & pool is light, airy and markedly larger than most others available for the same price. The bedroom and bathroom are large enough to feel truly luxurious with a very effective air conditioning system and an enormous bed, comfortable enough for a princess (sans pea). The L shaped pool is beautiful - and long and deep enough to allow for a spot of actual swimming. 

The villa used to be the owners personal home and the wealth of holiday reads and more cerebral tomes are a welcome touch for those of us who like to limit their holiday stresses to turning pages. Four comfortable loungers and a private garden which gets the sun all day make for the ideal baking conditions. There is also a kitchen and outdoor sitting room with TV and selection of DVDs for evenings in. Again, the personal touch was evident in the décor and general amenities provided.

Soleil and Fenny were the ever present staff and we could not fault them. Fenny cleaned for us and cooked a delicious breakfast each day- and on one memorable occasion dispatched of some local wildlife with a stone.....for which my terrified wife and her cowardly husband will be forever grateful! 
Soleil was our driver and general local expert and was ever ready to help, booking us a driver to Ubud on one occasion when we did venture out. Linda & her son Asher handled the original booking and could not have been easier, lovelier or more accommodating - they run an excellent operation both here and in other properties and I have nothing but 100% praise for them.

We did occasionally leave our tanning to eat in Seminyak where the food was of a standard beyond our wildest expectations. Mamasan, Motel Mexicola, Tiger Palm, Corner House - at these and more we were truly blown away by the insanely tasty, fresh and innovative food on offer.

If you are considering Bali then book Villa Shanti now and be prepared to do little else but recline and feast.</p>
    </div>

            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Hi Sam

As with our correspondence from the start that was entertaining and fun - to the point I felt I knew you already - your review was so lovely and written with a great wit that seriously has made me smile!

Thank you so much for being amazing guests from start to finish and I am so glad you enjoyed all the personal touches in my ex-home... I have to admit that my library was a hard one to leave behind but unfortunately luggage restrictions made it impossible to bring my books with me - but it makes me incredibly happy to know there are some guests who have the same taste in literature

You were an absolute pleasure to have as guests and we'd welcome you back with open arms any time - and maybe one day we'll get to meet as I'm sure you're as much fun in real life as you were during our correspondence arranging your stay!

Warm wishes to you both from all of us at Sitara Villas

Linda</span>
        </p>
    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Shanti - elegant, chic, Seminyak villa">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2016-09-22" >

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    <h4 itemprop="summary">&#8220;Villa Shanti&#8221;</h4>

    <div class="review-rating">
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        <span>Reviewed 22 Sep 2016</span>
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    <div class="mainReviewBody">
        <p itemprop="description">Absolutely perfect villa. We were especially surprised. Villa Shanti was even bigger than the photos showed. The pool is perfect size for 4 adults & 4 children. The staff, DWIN, DWIKA, DEWA, NUR, ANGGI were wonderful, greeting us everyday with their beautiful smiles. Our stay was made even more comfortable with every request attended to in every way. We enjoyed every moment. They looked after us and we will definitely miss them when we leave. The property just a short stroll away from so many restaurants and easy access by taxi to the main drag in Legian. Best of both. Thank you Dwin for looking after us.</p>
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    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Shanti - elegant, chic, Seminyak villa">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2016-09-22" >

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        <img height="55" width="55" src="//s4.fkimg.com/res/1380077859/assets/public/images/avatar_photos/avatar016.jpg"/>
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    <h4 itemprop="summary">&#8220;Villa Shanti&#8221;</h4>

    <div class="review-rating">
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        <span>Reviewed 22 Sep 2016</span>
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    <div class="mainReviewBody">
        <p itemprop="description">We stayed here with another family & loved it. Villa Shanti exceeded our expectations as the villa was just as good if not better than shown in the photos! The staff for our stay Dwin our butler, Dwika, Dewa, Nur & Anggi ( who even fixed braids on our daughters hair!) added to our wonderful stay. Close enough to everything we wanted to access but far enough away for peace and relaxation</p>
    </div>

    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Shanti - elegant, chic, Seminyak villa">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2016-08-25" >

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    <h4 itemprop="summary">&#8220;10/10 experience! Great location & Amazing staff!&#8221;</h4>

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        <span>Reviewed 25 Aug 2016</span>
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        <p itemprop="description">Stayed at Villa Shanti with my wife and some friends for 1 week. The villas were well furnished and extremely comfortable to stay in. Beds were comfortable and a very nice swimming pool. 
More importantly the villas were in a great location, just walking distance to a number of our favourite restaurtants, yet peacefully tucked away and private. The villa Shanti staff were on the ball also, very attentive to our needs and friendly. Would happily book there again and recommend to other Trip Advisor users.</p>
    </div>

            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Hello

Many thanks for your glowing review and we are so happy that your stay was such a successful one!  We are glad that you appreciated the location the way we do - as it's lovely to be on the overflowing streets for shopping and dining, but really a relief to take the little lane off the main road and be in the centre of a semi-rural setting!

We look forward to seeing you back and we thank you for your recommendation!

Warm wishes
Sitara management</span>
        </p>
    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Shanti - elegant, chic, Seminyak villa">
    <meta itemprop="rating" content="2">
    <meta itemprop="dtreviewed" content=" 2016-08-07" >

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    <h4 itemprop="summary">&#8220;Disappointing.&#8221;</h4>

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        <span>Reviewed 7 Aug 2016</span>
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    <div class="mainReviewBody">
        <p itemprop="description">This is a very hard place to review - some things are very good, others poor.
First the good. 
The owner (Linda) is great to deal with - professional and helpful.
The staff (Soleil and Fenny) were simply wonderful - friendly and cannot do too much for you.
It is in a quiet spot - EXCEPT for the roosters (see below).
Now the nor so good.
It is across a lane from about 40 chickens and roosters, and the roosters kept us up for the first few nights (starting at about 4.00am). Eventually, Soleil arranged for two roosters to be purchased (read 'terminated'), but there were still a few left.
The hot water ran out after about 1 minute in the second bathroom.
There is no working washing machine as stated on the amenities.
The kitchen sink was blocked for most of the time we were there. Soleil attempted to repair it but admitted it was like that.
The stairs to the second bathroom get wet if it rains and are very dangerous.
The position is on the 'wrong' side of Kerokoban Road (away from Seminyak Square main area), and this road is almost impossible to cross.
Finally, the property is a bit tired, with fixtures etc. needing repair/painting/ replacement.</p>
    </div>

            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Hello Con

Thank you for your comments and, as we take all reviews - both good and bad - seriously, I'd like to take the opportunity to thank you for the positive feedback, and at the same time respond to your negative points as I feel there are some issues that are slightly misleading, and others that I can comfortably answer.

We also found you great to deal with and it was for this reason that we offered you a hugely discounted rate - (1) because you were so lovely via email and (2) because you said you wanted to use only one bedroom, and you didn't want our daily servicing of the villa.  Having said this, we actually did give you the daily servicing at no charge, and said it would be fine for you to also have the use of the second bathroom (upstairs) or that alternatively there is a third toilet/vanity unit downstairs. The tank for the hot water upstairs is for the kitchen, the washing machine and bathroom and is not a huge one, however only takes around 15 minutes to heat if there has been a lot of hot water used downstairs for the washing up or for washing the sheets etc.  My guess here is that as you had only paid to use one bedroom the staff didn't think about the hot water upstairs and used the washing machine to do your linen.  When we have guests in both bedrooms they never use this washing machine.  But I reiterate - being electric, it only takes around 15 minutes to reheat. 

You were here during an unseasonably rainy period, and the hugely heavy rains were coming from a direction that is not normal in Bali. And yes, as Soleil mentioned to me, the bottom few stairs were wet on a few occasions.  So the staff dropped the bamboo blinds and put towels down and we, at the same time, got measurers in to quote on a new system for if this ever happens again.  However, as the 2nd bedroom was not paid for and we the 3rd downstairs toilet with large vanity, and a shower, bath and double sink in the master bedroom, we did not realise this was going to cause a potential problem.  This has now been resolved, and we are sorry that it affected the few days of your stay that you had rain.

I think you misunderstood what Soleil was trying to explain about the sink. It does not regularly block at all.  This, again, was a consequence of the heavy rains and the tanks overflowing.  Again, a problem he quickly resolved for you, but this unfortunately CAN occur during particularly heavy rains.

I need to point out here - the washing machine is NOT for personal use, and never has been.  The staff will wash your items in this, or one of our other washing machines, but the reason our personal machine (for towels and sheets predominantly) is not a part of the house is because it is only for staff use.  We offer a laundry service that is super cheap where we take no mark-up whatsoever but will take your clothes to the laundry and bring back within a 24-hour turnaround.

The fact that we are on the opposite side of Kerobokan Road (not the 'wrong' side, as many excellent restaurants and businesses, including Mama San, are on the same side, and many many villas and hotels - but yes we are on the opposite side of the loop road to Seminyak Square but close enough if you take the small lane opposite to walk there) is just a fact of, unfortunately, being on a road that needs to be crossed (whether from one side to the other depending which side you want to be on) as you walk its length.  And yes it is busy but there is a system of assertive/defensive crossing in Bali - where you learn to put your hand out, and people slow for you.  This is a common occurrence particularly in High/Peak Season months (when you were in Bali).

The villa is exactly as described and photographed - no more and no less.  Our photos are not professional, therefore they do not deceive.  All tap-ware and fittings are German, all furniture is custom-made but, at the end of the day, this is a home that was built on a rice-paddy and Bali does not have exacting standards regarding building.  We built a home that actually was our home initially and, as evident in all the other reviews, this is exactly what draws most of our guests, and is exactly what most of them love about the villa.  It has personal, creative and eclectic touches throughout, and this is clearly evident in the photos.  During rainy season the paint can bubble, and this is always repainted immediately we have a gap between guests.  There is nothing that we feel needs replacing and all repairs are done regularly as part of our scheduled monthly maintenance.  Because yes, this is now a popular rental property, with dozens of guests passing through each month - often more - and so obviously needs more attention in terms of repairs than a home with a couple of people in it.  But we feel our attention to detail in doing this is faultless, and on top of that we have placed this villa in a very reasonable/affordable price-bracket for what it offers.  And we discounted this even further for your stay - I'm sure if you look around at what you could have had for the price we gave you you would have far more complaints, and would not have found a comparable villa in the first place!

Finally - the chickens.  Yes, the farmer opposite has a chicken yard - with 12 hens, around 8 babies, and there WERE 3 roosters.  As you stated, we took care of 2 of them, and, as per our agreement with the farmer, he is supposed to put the 3rd one in his personal garden area during the night, releasing it at 7am.  Unfortunately, during several days of his Hindu Ceremonies he neglected to do this.  We have now arranged that Soleil will personally move the rooster at 5pm, and it will be returned to the yard to join the dozen hens there in the morning.  We are also organising a wall between the lane and the chicken yard to make this rural setting seem less obvious.  But we are sorry the roosters woke you early on the first few nights. 

At no point do we deceive guests in terms of who and what we are.  But different accommodation options/villas suit different people, and some problems that seem large to some seem trivial to others.  We are sorry that the experience you had with us had some issues that you couldn't see past, and all we ask future guests to do is to please read the reviews from past guests who, although not offered the special we offered to you, nonetheless had an experience they cherish

Regards

Sitara Management</span>
        </p>
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