    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Nandi, Ultra Modern 2BR Luxury Near Seminyak">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2015-07-20" >

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    <h4 itemprop="summary">&#8220;Ms&#8221;</h4>

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        <span>Reviewed 20 Jul 2015</span>
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        <p itemprop="description">What can I say from start to end this was an amazing Villa. My friend & I hadn't been back to bali in 20 years & I wanted to find a Villa this time. I can't recommend this place highly enough.
Pool...amazing, bedrooms...amazing, the whole place was amazing!
Lee Anna & her staff were fantastic. 
Looked high & low for a villa that wasn't open air & when I came across this one on tripadvisor I knew this one was it...& it didn't disapoint.
If we needed anything... anything at all, all we had to do was ask. I lost my reading glasses on the second day...well, when I mentioned it to Lee Anna (the owner) she sent one of her staff over with one of her spares till I found a pair to replace mine. An angel.
Going back to the Villa...it's exactly like the pics so beautiful & quiet.. & the beds, well so comfortable. For 10 nights we slept like a baby!
Do yourselves a favour & book this place. Oh & if u need a driver ring up balivillas & ask for Agus..the most amazing ..friendly person. We had a great time.
Best 10 days...We will be back...</p>
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    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Nandi, Ultra Modern 2BR Luxury Near Seminyak">
    <meta itemprop="rating" content="1">
    <meta itemprop="dtreviewed" content=" 2015-03-07" >

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    <h4 itemprop="summary">&#8220;Villa owner is incredibly unprofessional and rude&#8221;</h4>

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        <span>Reviewed 7 Mar 2015</span>
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        <p itemprop="description">My cousin and I booked for a 7-night stay however only stayed for 3 days. 

I will start with the negatives, because unfortunately the negatives are my final memory at the villa. 

On the second night of our stay the water ran dry. The situation was actually funny for the first 2 hours as I sat covered in shampoo and soap, until we realised that the water issue could not be fixed until the morning. I was quite frustrated at the situation for obvious reasons. The next morning my cousin contacted the agent via email to let them know of the issue, my annoyance at the situation and also requested a late checkout; we were notified that this email was forwarded to the owner for her consideration. 

That same night the electricity in one of the guest rooms wasn't working, so we contacted the owner to see if this could be remedied - I should probably note, these two minor issues are not the reason for this review. Bali isn't comparable to Australia, and a villa isn't comparable to a 5-star luxury hotel, we understand that utility issues occur and at the time were willing to work towards fixing them. 

What followed on was simply put, ridiculous. The owner (who lives next door to the villa) came over and when I answered the door she rolled her eyes and said bluntly "what's wrong now?" I explained the electricity situation to which she aggressively pointed at me, called me a "spoilt brat" scolded me on the fact that I "haven't lived" if I am was so concerned over such "small issues". When my cousin came outside to see what the commotion was about, she continued to point aggressively at me and said "I received a complaint email this afternoon where you wrote a huge list of your problems and also about "this one" hysterically crying all night about the water". She continued to yell at us and berate us like children and when we tried to have a civilized and professional conversation with her, she would continually shoosh us and walk away. 

At this time her security staff member unsuccessfully tried to fix the electricity issue while she yelled at him. It was very uncomfortable to witness, to say the least. She continued to walk in and out of the villa and each time would continue her tirade of verbal abuse. She would not listen to reason and when we tried to refute her accusations was not willing to revisit and review the facts to see that the email had not referenced anything relating to crying or hysteria.

It was 12am and she stated that her electrician was on his way and passively conveyed that we had inconvenienced both her life as well as the electrician's. She then scolded us, saying that we should have just been able to share a room if the electricity wasn’t working rather than raise the issue. At this point she continued to aggressively tell us she had never met people so difficult like us and then told us to leave. 

To be honest, we more than ready to leave this crazy situation, so we packed up our belongings in the dark and called a cab. The owner then came back, saw our packed bags and stated "I have never met people so spoilt that over one minor issue you're now ready to leave". When I pointed out that earlier she had told us to leave, she trailed off on another tirade of abuse. It was 12:30am and quite frankly we had, had enough of trying to reason with her so we just stood there and took it. I thanked her for her hospitality up until this point and she stated that she was really hurt by us. I'm not sure how we hurt her? Perhaps as her guests paying $220AUD a night we should be accommodating her instead? Who knows!

Needless to say, we were overjoyed when the cab came. Thankfully we were able to check into a hotel without any dramas for the duration of our stay. We also contacted the agent the next morning and a pro-rata refund was transferred to us. We would like to say thank you again to the agent for their assistance in that regard. 

On to the positives – the villa itself is beautiful (the photos don’t do it any justice). Its modern décor and layout provide the setting for a (potentially) tranquil stay and I would say it’s arguably one of the nicest villas I’ve stayed at in Bali. The staff at the villa were also amazing. They were attentive, friendly, and would always greet us with genuine smiles.

On a final note, my cousin and I are both 30 year old professional women. We each own rental properties in Australia and would never think to speak to our tenants in the manner in which the owner spoke to us. We have traveled the world and have seen the good, the bad and the ugly. In all my professional dealings, I have never come across anyone so unreasonable that lacks the decency of mutual respect. However, in order to put a positive spin on things, at the end of the day good and bad experiences make memories that you will cherish forever. Despite the humiliation we felt that some random stranger berated us like that, this is something we can look back on and laugh at…eventually.</p>
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            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>This was indeed a very unfortunate turn of events and as the marketing agents we do everything possible to ensure all our guests have an enjoyable holiday experience.
It was most unfortunate that the owner tried to sort matters out directly with the guests, which resulted in a clash of personalities.
It has since been agreed with the owner that any concerns relating to the villa will be strictly dealt with by our office.

After the torrential rain there were a couple of electrical issues, firstly we are pleased to advise all future guests that these issues have been totally resolved by a professional electrician and we can state with confidence that there are no ongoing issues with the villa.

The guests were irritated, and rightly so, by the poor time keeping of the driver, the driver was a contract driver and his poor performance is not a reflection of this office nor indeed the owner.

The owner did try to assist by arranging for her personal driver to ferry the guests around, and she further tried to assist when one of the guests has a sinus problem, where she arranged for the medicine to be purchased for the guest.

There was an electrical issue which prevented the use of the shower, the owner was unfortunately emotionally overwhelmed, and the relations with guests deteriorated.

We would like to assure all guests that this is a beautiful villa maintained to the highest standards, and has been a popular destination for many guests.

We can only apologise that this guest had a poor experience, which was exacerbated by the personal issues between the guests and the owner</span>
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    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Nandi, Ultra Modern 2BR Luxury Near Seminyak">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2015-02-05" >

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    <h4 itemprop="summary">&#8220;excellent stay! great staff, good location and awesome service!&#8221;</h4>

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        <span>Reviewed 5 Feb 2015</span>
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        <p itemprop="description">I just wanted to say how impressed I was with my stay recently in villa Nandi, Umalas. I found the villa to be so delightful. I wasn't really expecting such a high standard. The Villa was modern with the Bali feel. It was beautifully presented and in the perfect location. Umalas was so close to the Canggu Beach where I surfed everyday. I took the motorbike over the rice fields and was there in less then 10 minutes. Upon my return I came home to a clean Villa and freshly made bed. It was so peaceful there. Thank you to the lovely owner who really helped me with every little query I had. I think that touch of having the owner living next door made me feel very welcome. The staff were beautiful and all in all I want to commend them on a lovely holiday stay. I will be back.</p>
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    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Nandi, Ultra Modern 2BR Luxury Near Seminyak">
    <meta itemprop="rating" content="1">
    <meta itemprop="dtreviewed" content=" 2015-01-03" >

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    <h4 itemprop="summary">&#8220;worst holiday ever&#8221;</h4>

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        <span>Reviewed 3 Jan 2015</span>
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        <p itemprop="description">Location is not good.
Foul water for 1.5 days. Have to go find salon for hair wash.
Staff comes in as and when they need without informing us. No doorbell used.
Allows electrician to have the keys. He just walked into the villa where 2 girls stay.
Electricity tripped at least 2 times a day. Owner said "dear its Bali, their electricity was off for 4 hours too" but come on we paid expecting a good stay.
Too many insects, cockroach flew out from fridge.
Late banging sounds from 1am was too scary. 2 of us stayed in same room from 2nd night onwards wasted the other room.
Can't wait to go back to our country.
Conclusion: worst stay ever.</p>
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            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>This is a luxury villa and many of our past guests have had enjoyable stays at this villa, it is a great pity that the matters referred to were never referred to us throughout the guest's stay.
It is true there was an issue with the electrics, which the owner remedied immediately</span>
        </p>
    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Nandi, Ultra Modern 2BR Luxury Near Seminyak">
    <meta itemprop="rating" content="4">
    <meta itemprop="dtreviewed" content=" 2014-09-20" >

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    <h4 itemprop="summary">&#8220;Lovely villa, excellent location&#8221;</h4>

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        <span>Reviewed 20 Sep 2014</span>
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        <p itemprop="description">We stayed at Villa Nandi for a week with our two young children. The location is perfect: a 10 minute drive to Seminyak/Petitenget/Batu Belig and a 15-minute drive to Echo Beach. Close enough to the action but absolutely no traffic noise at all. The villa is beautifully decorated and very comfortable with a large couch and television, a huge kitchen with microwave, water cooler, etc, lovely outdoor bathrooms with rain showers and a bath. We did have minor problems with a pool fence not being erected on time and being of dubious quality. I would suggest that this needs to be improved. The only other suggestion for improvement would be for mosquito nets to be installed in both bedrooms.</p>
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    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Nandi, Ultra Modern 2BR Luxury Near Seminyak">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2014-04-24" >

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    <h4 itemprop="summary">&#8220;absolutely fabulous&#8221;</h4>

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        <span>Reviewed 24 Apr 2014</span>
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        <p itemprop="description">I'm a perfectionist and hardly ever find a place decorated to my high standards.   This Villa had attention to detail.   I feel in love with the decor and wanted for nothing.   Being next door to the owner was a blessing because aside from being a wonderful host, it was like having my own personal concierge who also knows the best places to go while in Bali.  Staying in Umalas made my getting around easy and cost effective because it is centrally located and easily accessed by taxis and cars. I would definitely stay there again and again!</p>
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    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Nandi, Ultra Modern 2BR Luxury Near Seminyak">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2014-04-23" >

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    <h4 itemprop="summary">&#8220;Aaa+++&#8221;</h4>

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        <span>Reviewed 23 Apr 2014</span>
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        <p itemprop="description">I have been to Bali many times and stayed at most of the top resort hotels. Staying in a private Villa in Bali was new for me, even though I have rented many villas in many resorts around the world. Nandi was so beyond my expectation I was taken back. The Villa was immaculately clean, beautifully decorated and Lee anna is the perfect hostess. I can't wait to go back.</p>
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    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Nandi, Ultra Modern 2BR Luxury Near Seminyak">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2014-04-23" >

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    <h4 itemprop="summary">&#8220;An extraordinary experience&#8221;</h4>

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        <span>Reviewed 23 Apr 2014</span>
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        <p itemprop="description">I recently stayed at Villa Nandi  and had a wonderful experience.
The Villas were immaculately clean with brand new modern facilities and in a beautiful quiet position.

We spent so much time in the Pool and enjoying the ambiance of the Villa and the magnificent tropical gardens.

It is minutes away from the beaches and the hussle and bussle of Seminyak with its fabulous restaurants. I would recommend it to anyone wanting a great trip to Bali!</p>
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    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Nandi, Ultra Modern 2BR Luxury Near Seminyak">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2014-04-22" >

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    <h4 itemprop="summary">&#8220;Luxurious Bliss&#8221;</h4>

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        <span>Reviewed 22 Apr 2014</span>
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        <p itemprop="description">I stayed at Villa Nandi for 5 nights with my partner and it was totally amazing. The presentation of the villa is divine and done with such good taste and is immaculately clean.  Your every need catered for by the beautiful staff and nothing is too much trouble! We absolutely loved the private swimming pool and only ventured out at night to sample some of the world class restaurants in the area which are only a few minutes away in a taxi.</p>
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    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Nandi, Ultra Modern 2BR Luxury Near Seminyak">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2014-04-22" >

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    <h4 itemprop="summary">&#8220;Satisfy&#8221;</h4>

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        <span>Reviewed 22 Apr 2014</span>
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        <p itemprop="description">Only 10 mins to Kuta, 15 mins to Canggu. A perfect villa to stay!</p>
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