    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa KARMA and SURGA">
    <meta itemprop="rating" content="1">
    <meta itemprop="dtreviewed" content=" 2017-08-11" >

    <p class="avatarContainer">
        <img height="55" width="55" src="//s4.fkimg.com/res/1380077859/assets/public/images/avatar_photos/avatar062.jpg"/>
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    <h4 itemprop="summary">&#8220;We were lied to!&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-1-5">
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        <span>Reviewed 11 Aug 2017</span>
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    <div class="mainReviewBody">
        <p itemprop="description">Even though we booked the villa months in advance, the owner cancelled on us mere 12 days before our visit would have started due to a supposed water damage. 

We checked it out when we had a layover in Bali 10 days before our visit and guess what - there were guests there and we were told that there was no water damage.

We were then promised by the owner that there was indeed a water damage and since we were to afraid of any further trouble we had to book another, more expensive and less beautiful villa. 

We went to the villa again when we were staying at our more expensive villa. AGAIN there were guests in the villa and AGAIN we were told that there was no water damage.

It was a horrible expierence to go through as it cost us plenty of time, nerves and money. Especially considering that we had kids with us.

We can wholeheartedly say that we cannot recommend this villa OR this management (Exotik Villas Bali).</p>
    </div>

    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa KARMA and SURGA">
    <meta itemprop="rating" content="1">
    <meta itemprop="dtreviewed" content=" 2017-08-11" >

    <p class="avatarContainer">
        <img height="55" width="55" src="//s4.fkimg.com/res/1380077859/assets/public/images/avatar_photos/avatar067.jpg"/>
    </p>

    <h4 itemprop="summary">&#8220;Schlechte Erfahrung&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-1-5">
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        <span>Reviewed 11 Aug 2017</span>
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    <div class="mainReviewBody">
        <p itemprop="description">Haben die Villa Monate im Voraus gebucht. 12 Tage (!) vor der Ankunft wurde uns die Villa abgesagt mit der Begründung es gäbe einen Wasserschaden. 

Mussten erhebliche Mehrkosten in Kauf nehmen um einen Ersatz zu finden. Nicht leicht im Juli 2017 wo über 90 % in Bali ausgebucht waren. Zusätzlich zu den Mehrkosten kam auch die Ärgernis im Urlaub auf den Smartphones einen Ersatz zu finden.

Als wir dann dort waren sind wir mit Motorrädern zu der Villa gefahren um nachzufragen. Es war Personal anwesend und sogar Gäste. Auf unsere Nachfrage beim Personal gab es keinen Wasserschaden.

Die Villa wurde also vermutlich an jemanden vergeben der angeboten hatte mehr zu zahlen. 

Sehr ärgerlich für uns, hatten deutliche Mehrkosten und das mühsame Suchen im Urlaub. Tripadvisor hat sich bis jetzt nicht sehr hilfreich gezeigt, wobei eigentlich zu hoffen wäre das diese Villa aus Tripadvisor zumindest entfernt wird, nach diesem offensichtlichen Betrug. 

Buchen Sie am Besten nicht diese Villa und ersparen Sie sich den Stress, die Mehrkosten und den Ärger im Urlaub.</p>
    </div>

    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa KARMA and SURGA">
    <meta itemprop="rating" content="1">
    <meta itemprop="dtreviewed" content=" 2017-08-04" >

    <p class="avatarContainer">
        <img height="55" width="55" src="//s4.fkimg.com/res/1380077859/assets/public/images/avatar_photos/avatar012.jpg"/>
    </p>

    <h4 itemprop="summary">&#8220;We were scammed!&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-1-5">
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        <span>Reviewed 4 Aug 2017</span>
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    <div class="mainReviewBody">
        <p itemprop="description">We are going to give a step by step account which will be fairly long but we really recommend reading it BEFORE booking since you might change your mind.

2.3.2017: 
Booking of the villa + confirmation
Dates booked: 24.7.2017-31.7.2017
after that a couple of Emails with the owner via TripAdvisor about being picked up at the airport and so on were exchanged over the period of a couple of weeks

12.7.2017:
Sudden cancellation by the owner - 12 days (!!) before the beginning of our stay at the villa! (we had already paid for the whole thing by that time, of course!)
We were already on holiday in Singapore at the time - you can imagine we felt really nervous about suddenly no place to stay and that in the middle of high season! But not only that we were canceled:

-) NO alternative was proposed
-) NO help was offered
-) NO real excuse apart from "sorry there is a water damage" was given
-) above all: NO reaction to Emails and phone calls for DAYS after that cancellation Email!

15.7.2017
2 of our group had a layover in Bali and decided to visit the Villa to check on the situation. This is what they found:

-) a maid was there
-) guests were there in the house
-) we were told that there is NO water damage not only by the maid but also by the management of Exotik Villas Bali (who is responsible for the Villa) 
-) during our phone call with Exotik Villas Bali (the maid gave us her cell phone to reach them) they ALSO confirmed that there were guests staying there at the moment AND also said that there was a booking starting 25.7. (one day after our rental time would have started) AND that is was not in our name!

We contacted the owner via WhatsApp, telling her that she was lying and that we wanted to have the Villa. She then called us at 2 o'clock in the morning SE-Asia Time (!!!) the next day and said that there was a water damage in the wall and that she was really, really sorry and that we would get our money back. Since we had already been really scared that we wouldn't even get our money back we were just happy to oblige (consequently she won).

We then wasted hours of our holiday to search for a new Villa for 11 people on a holiday island in high season with 90% of everything already being booked!!! In the end we found one but it was far more expensive and did not really meet our group's needs!

28.7.2017
Our new villa wasn't far from the old one so we decided to go and visit it. What we found there:

-) a maid opened the door (the same one as last time)
-) A GUEST showed up behind her
-) they confirmed that there were guests there - staying until 31.7. 
-) they said that there was NO water damage
-) we took pictures to prove that people were indeed staying at the villa

In conclusion: Not only did the whole thing happen during our holiday which caused an enormous stress and time problem for everyone for which we should receive compensation, we also lost 1000 Euros for renting the more expensive villa - which we actually demanded compensation for (let’s wait and see about that!).

We hope that TripAdvisor will reconsider having this Villa and this management on their page as they caused three families and their kids an enormous amount of trouble and money!!!</p>
    </div>

    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa KARMA and SURGA">
    <meta itemprop="rating" content="3">
    <meta itemprop="dtreviewed" content=" 2016-10-05" >

    <p class="avatarContainer">
        <img height="55" width="55" src="//s4.fkimg.com/res/1380077859/assets/public/images/avatar_photos/avatar036.jpg"/>
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    <h4 itemprop="summary">&#8220;Disappointing&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-3-5">
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        <span>Reviewed 5 Oct 2016</span>
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    <div class="mainReviewBody">
        <p itemprop="description">We stayed at the villa with a group of 5-8 people over 4 days while we attended a wedding. We had both villas opened up to become one. The villa was modern and clean, and the pools were very nice. However, our stay was extremely problematic and this villa needs to have several issues rectified. The two downstairs bedrooms on the right side as facing the pool, smelt very strongly of mold, and this did not improve after opening up the rooms and turning on the air-conditioning. The stench was at an unhealthy level for occupants. The air-conditioning in the top bedroom on the left side broke down twice in four days and barely coped at other times. The water stopped working completely in the left side villa twice in four days and both times we had to call in repair, and make do with other villa. During  what I assume is normal rain storms for the season, both top bedroom balconies flooded and then flooded back under the sliding doors to make both bedrooms several centimetres under water...not great for our suitcases and shoes on the floor. The key system to the house was also maddening.... No less than 5 keys required for 5 different doors per villa. Each bedroom had it's own key, and the key to access the front door and sliding doors to the patio were also different... All individual keys and there appeared to be no master set. With 5-7 people coming and going this was crazy.
The staff who cooked, cleaned and maintained were very nice and helpful however.
I'm sorry I cannot recommend this villa, but I do hope the owners take on board the criticism's and fix these issues for the next person.</p>
    </div>

    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa KARMA and SURGA">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2016-08-18" >

    <p class="avatarContainer">
        <img height="55" width="55" src="//s4.fkimg.com/res/1380077859/assets/public/images/avatar_photos/avatar062.jpg"/>
    </p>

    <h4 itemprop="summary">&#8220;Super top villa magnifique&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-5-5">
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        <span>Reviewed 18 Aug 2016</span>
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    <div class="mainReviewBody">
        <p itemprop="description">Villa superbe, staff au Top, merci Ibu Fina, piscines très propres, vue géniale! Nous avons passé un excellent séjour, merci pour tout
Attn : voiture indispensable, Nous avons pris un chauffeur, recommandé par la propriétaire, Ketut qui est devenu un ami (SanBaliTransport)
Je recommande vivement ce havre de paix +++</p>
    </div>

    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa KARMA and SURGA">
    <meta itemprop="rating" content="4">
    <meta itemprop="dtreviewed" content=" 2015-08-10" >

    <p class="avatarContainer">
        <img height="55" width="55" src="//s4.fkimg.com/res/1380077859/assets/public/images/avatar_photos/avatar027.jpg"/>
    </p>

    <h4 itemprop="summary">&#8220;Outstanding villa with fantastic view&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-4-5">
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        </p>
        <span>Reviewed 10 Aug 2015</span>
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    <div class="mainReviewBody">
        <p itemprop="description">The villa was according the description, very well equipped and furnished in a modern design. The views from the penthouse bedroom, the terrace and pool is outstanding. The infinity like pool complete the excellent impression. The villa was very clean and during the morning hours the staff cleaned every day the rooms and prepared the beds.</p>
    </div>

    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa KARMA and SURGA">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2015-05-07" >

    <p class="avatarContainer">
        <img height="55" width="55" src="//s4.fkimg.com/res/1380077859/assets/public/images/avatar_photos/avatar068.jpg"/>
    </p>

    <h4 itemprop="summary">&#8220;A Quiet and Stylish Piece of Paradise&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-5-5">
            <span class="ratingsIcon"></span>
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        <span>Reviewed 7 May 2015</span>
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    <div class="mainReviewBody">
        <p itemprop="description">A beautiful, brand new villa with a wonderful view. It is two villas joined together so the outdoor terrace is huge. Comfortable beds and good air con. With two big sitting rooms there was plenty of space for everyone. Lovely bathrooms - the whole place was super clean. Plenty of towels.
Both pools were spotless and the poolman and cleaner came every day. The garden was gorgeous with lots of grass for the kids to run around on. There was a security man who came at night and sat outside the front door - as well as a high wall all around, so it was  very safe!

Restaurants are nearby at the end of the road, as is a supermarket, but the road is very dark at night so taxis are advised.

 Marege (from the rental company )  was extremely helpful. She stocked up on breakfast things for us as we arrived so late and organised taxis and restaurant reservations. 
She was great - even coming out on a moped to guide our lost driver! The air con in one bedroom was broken - but  it  was fixed by the end of the day - brilliant. 

No microwave though - one would be useful!

.All in all, we loved the villa and would definitely recommend it to others.</p>
    </div>

    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa KARMA and SURGA">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2015-05-04" >

    <p class="avatarContainer">
        <img height="55" width="55" src="//s4.fkimg.com/res/1380077859/assets/public/images/avatar_photos/avatar027.jpg"/>
    </p>

    <h4 itemprop="summary">&#8220;Magnifique&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-5-5">
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        <span>Reviewed 4 May 2015</span>
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    <div class="mainReviewBody">
        <p itemprop="description">Superbe villa et superbe région !

Tout était vraiment parfait, le logement, la piscine, les habitants et des paysages fantastiques. 
C'était vraiment un merveilleux voyage qui parait déjà si loin...</p>
    </div>

    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa KARMA and SURGA">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2015-04-01" >

    <p class="avatarContainer">
        <img height="55" width="55" src="//s4.fkimg.com/res/1380077859/assets/public/images/avatar_photos/avatar011.jpg"/>
    </p>

    <h4 itemprop="summary">&#8220;séjour de rêve&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-5-5">
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        <span>Reviewed 1 Apr 2015</span>
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    <div class="mainReviewBody">
        <p itemprop="description">Nous avons passé un merveilleux séjour dans cette villa magnifique .
Se lever chaque jour et ouvrir les yeux sur un paysage fantastique:l'océan aux couleurs irisées du levant, une mer de verdure ,et les volcans en fond d'écran.Plonger dans les piscines où l'eau propre et bleutée à toute heure du jour (nettoyage quotidien)
Vivre en maillot de bain , s'allonger sur les lits de repos, les yeux admirant cette vue sur la mangrove et tout cela en janvier;Le paradis!</p>
    </div>

    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa KARMA and SURGA">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2015-04-01" >

    <p class="avatarContainer">
        <img height="55" width="55" src="//s4.fkimg.com/res/1380077859/assets/public/images/avatar_photos/avatar049.jpg"/>
    </p>

    <h4 itemprop="summary">&#8220;Parfait&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-5-5">
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        <span>Reviewed 1 Apr 2015</span>
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    <div class="mainReviewBody">
        <p itemprop="description">Nous avons passé un excellent séjour dans cette villa qui est parfaitement équipée et décorée avec beaucoup de goûts.
Elle est idéalement située et la vue est magnifique .
Tout y est rassemblée pour passer d'excellentes vacances</p>
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