    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Oost Indies - an elite haven">
    <meta itemprop="rating" content="2">
    <meta itemprop="dtreviewed" content=" 2017-09-17" >

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    <h4 itemprop="summary">&#8220;lovely house but didnt get it right&#8221;</h4>

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        <span>Reviewed 17 Sep 2017</span>
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    <div class="mainReviewBody">
        <p itemprop="description">4 of us stayed here in 3 rooms for four nights recently.  The house looks lovely and rooms are well appointed, but its the little things that matter...  There is not enough hot water for 4 people to shower within 20 mins or so of each other in a property that lists capacity as 6-7.  Don't even try to have a bath!  When we mentioned this to the staff, we were told that we should wait 30 mins each.  I understand the thinking but its difficult to make a restaurant booking if showers take 2 hrs for 4 people! I get that Bali is Bali and I've been there many times, but I didn't pay a Bali price.... The villa comes also comes with a 'Butler' and cook included but then  there is a provisioning fee for and items they buy on your behalf.  It is 20% which isn't cheap.  Then you get to pay a service tax on top of the fee for the service that you might have thought was already included and then to top it off they charge a 'petrol' fee for every time they go to the supermarket for you.  Now, its not much money, but each fee buys about 1.2L of petrol and the market is under 1 km away for  the house.  They really should get that motorbike serviced I think..

Overall its a pleasant house; the outside furniture and sun lounges look tired and stained and one of the chairs was broken, dirty table cloth, dirty rug, lights without globes etc etc but overall the stay was relaxing but I was irked by what felt like a price gouging mentality from Elite Havens.  Anyway, there are plenty others to choose from...</p>
    </div>

            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Dear PaulnJude,
 
Thank you for taking the time to provide a review of your stay at Villa Oost Indies. On behalf of the villa owners and Elite Havens, we are truly sorry for your disappointment and would like to reassure you that the issues raised have been reviewed and corrected. Apologies for the misunderstanding with the hot water, we would like to clarify that there is enough hot water supply for all three rooms to be used at the same time, there's only a one time period to wait for all three rooms. We would also like to advise that the furniture have been repaired and refinished, while the table cloth and carpet only seem to look dirty and faded as they are antique pieces. As for the meal charges, our grocery bill offer was set up to provide a more flexible and affordable option for our guests, subject to a reasonable surcharge and government taxes. We do have this noted on our villa website as well as on the booking confirmation, and is also notified to guests on arrival and on the villa menu. We have reviewed your meal provisioning and found the total food and beverage cost was around $10 per person per day which is less expensive than eating the same outside the villa. Still, we thank you for your feedback and note that this was not clear to you so are now looking for ways to further improve the guest experience including considering the removal of the surcharge.</span>
        </p>
    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Oost Indies - an elite haven">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2017-05-17" >

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    <h4 itemprop="summary">&#8220;Wonderful Villa Oost Indies!&#8221;</h4>

    <div class="review-rating">
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        <span>Reviewed 17 May 2017</span>
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    <div class="mainReviewBody">
        <p itemprop="description">Our recent stay at Villa Oost Indies was perfect. The Villa's location is in easy walking distance or short taxi drive of the numerous, excellent dining and shopping venues in Seminyak. The Villa is spacious, peaceful, well maintained and extremely comfortable. However, the best thing about Villa Oost Indies is the staff, they are both professional and charming. We felt very relaxed and safe at all times. The Villa team made sure we had such a wonderful holiday, we didn't want to leave :)
We hope to return soon! Thank you Villa Oost Indies!</p>
    </div>

    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Oost Indies - an elite haven">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2016-08-14" >

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    <h4 itemprop="summary">&#8220;Amazing stay at Villa Oost Indies&#8221;</h4>

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        <span>Reviewed 14 Aug 2016</span>
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    <div class="mainReviewBody">
        <p itemprop="description">My wife and I have spent a wonderful stay at Villa Oost Indies. The facilities are really good, the pool is nice and the big garden was perfect for the kids (3 and 5) to play. Pak Bagus and his team have been super nice to us during our stay and have done all they could to accomodate our requests (drivers, cruise, etc.). We will definitely come back!</p>
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    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Oost Indies - an elite haven">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2016-05-22" >

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    <h4 itemprop="summary">&#8220;Completely Spoiled&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-5-5">
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        <span>Reviewed 22 May 2016</span>
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    <div class="mainReviewBody">
        <p itemprop="description">Villa Oost Indies was a completely beautiful oasis from the hustle bustle of Seminyak. We couldn't believe our luck when we arrived at this very centrally located, stunning villa which is just opposite the Samaya and the beach front, and close to all the shops and fabulous restaurants you could ever have dreamed of. We had been openly informed of construction works at a neighbouring villa, but this was not of concern over the weekend we were there. we had a delicious breakfast served one morning, and were greeted by the lovely team with cold towels and water each time we returned for a swim and relax in our gorgeous private home away from home. Thank you to Bagus and his team for looking after us - we will be back!</p>
    </div>

            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Thank you for taking the time to share your feedback on Villa Oost Indies. Bagus and team will be delighted to look after you again on your next visit.</span>
        </p>
    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Oost Indies - an elite haven">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2016-05-18" >

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    <h4 itemprop="summary">&#8220;Beautiful and relaxing&#8221;</h4>

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        <span>Reviewed 18 May 2016</span>
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    <div class="mainReviewBody">
        <p itemprop="description">Wonderful place to stay - a sanctuary of cool and calm in the midst of Seminyak. Service is fantastic - we were looked after incredibly well, and the villa was immaculate. I would definitely recommend Villa Oost Indies to friends!</p>
    </div>

            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Thank you sharing your feedback on your relaxing stay at our beautiful Villa Oost Indies. We look forward to welcoming you and your friends again.</span>
        </p>
    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Oost Indies - an elite haven">
    <meta itemprop="rating" content="4">
    <meta itemprop="dtreviewed" content=" 2016-05-16" >

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    <h4 itemprop="summary">&#8220;Short stay but nice one :)&#8221;</h4>

    <div class="review-rating">
        <p class="ta-rating mediumSmRatings rating-4-5">
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        <span>Reviewed 16 May 2016</span>
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    <div class="mainReviewBody">
        <p itemprop="description">We had the opportunity to experience the villa for one night. That was just the day of our arrival here in Bali. Even if we arrived quite late (Around midnight) someone was patiently waiting for our arrival with nice frangipani necklaces flowers, welcome drinks and cold towels what was absolutely very kind. We got the master bedroom, large place nicely furnished in the Dutch colonial style, very nice bathroom and all absolutely clean. Air-conditioned room of course absolutely not noisy at all, very comfortable bed. Very good breakfast in the morning with addition of croissants and chocolatine bought in our favorite bakery on the island (Monsieur Spoon, a real must!). The garden is quite big especially for the area of Seminyak.</p>
    </div>

            <p class="owner-response">
            <span class="owner-response-title">Response from the manager</span>
            <span>Thank you for your nice feedback on your stay at Villa Oost Indies. On behalf of all the staff, we hope you'll stay with us again.</span>
        </p>
    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Oost Indies - an elite haven">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2015-08-29" >

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    <h4 itemprop="summary">&#8220;Perfectly relaxing!&#8221;</h4>

    <div class="review-rating">
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        <span>Reviewed 29 Aug 2015</span>
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    <div class="mainReviewBody">
        <p itemprop="description">Right next to everything and yet perfectly tranquil, I just spent a week in Villa Oost Indies, actually my second visit. The staff is great - right there when you need them and invisible when you just want to relax - they make you feel like you're in your own home. As vacations go, it was perfectly relaxing!</p>
    </div>

    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Oost Indies - an elite haven">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2015-08-12" >

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        <img height="55" width="55" src="//s4.fkimg.com/res/1380077857/assets/public/images/avatar_photos/avatar023.jpg"/>
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    <h4 itemprop="summary">&#8220;A stunning villa with wonderful staff in a great location!&#8221;</h4>

    <div class="review-rating">
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        <span>Reviewed 12 Aug 2015</span>
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    <div class="mainReviewBody">
        <p itemprop="description">What a holiday!  The villa was great- superbly equipped and beautifully decorated.  The staff were a perfect combination of helpful and unobtrusive, on hand to anticipate our needs before we knew we had them!

The road the villa was located on was quiet, but just  a few minutes away was the lively centre of Seminyak, with enough bars, restaurants and shops to keep everyone happy.  The  beautiful beach was a 5 minute walk away.

There were loads of different activities to do as a family: we tried white water rafting, trekked up a volcano and went on an amazing night safari.  We would wholeheartedly recommend this villa as a base for a great family holiday.</p>
    </div>

    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Oost Indies - an elite haven">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2015-07-20" >

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    <h4 itemprop="summary">&#8220;Perfect Villa and fabulous hospitality&#8221;</h4>

    <div class="review-rating">
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        <span>Reviewed 20 Jul 2015</span>
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    <div class="mainReviewBody">
        <p itemprop="description">We have had the most perfect 12 days at Villa Oost Indies. Beautiful villa and wonderful attentive staff who have made us feel thoroughly relaxed and pampered during our stay.

Everything was immaculate and a great attention to detail. Extremely helpful team when we asked for advice, and very supportive when making arrangements for sightseeing.

Couldn't fault a thing.

Thank you very much.

Nisette, Rebecca, Edward and Robert Smart</p>
    </div>

    </article>    <article class="propertyReview" itemscope itemtype="http://data-vocabulary.org/Review">
    <meta itemprop="itemreviewed" content="Villa Oost Indies - an elite haven">
    <meta itemprop="rating" content="5">
    <meta itemprop="dtreviewed" content=" 2015-05-31" >

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    <h4 itemprop="summary">&#8220;Beautiful, peaceful haven in the centre of Seminyak&#8221;</h4>

    <div class="review-rating">
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        <span>Reviewed 31 May 2015</span>
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    <div class="mainReviewBody">
        <p itemprop="description">We had a wonderful stay at Villa Oost Indies. The villa is very comfortable and beautifully decorated with interesting things in every corner. The location in the heart of Seminyak is near plenty of restaurants, beach clubs and shops. The staff are very diligent, kind and helpful. They could not have been more accommodating towards our two young children and arranged everything that we needed. We plan to be back again.</p>
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