“Disappointed”
The property is well proportioned and built with quality and careful thought by the owners. The bathrooms are excellent and now have pump soap which you would expect at these weekly rates. The welcome pack and first meal is adequate. The kitchen for many people will lack some essentials like a quality coffee maker or cafetiere, and a decent toaster. There is also too much clutter in the kitchen with pots and pans in bottom drawers that are old and stained and frankly no one would ever wish to use them. The view, whilst impressive, is not especially attractive as most of it's semi-industrial, the other side of the valley is the real gem. The village is pretty and interesting and has some good restaurants. Arriving late on a Saturday presents some issues in that one cannot drive into the village to get supplies over the weekend and its a 20min hike, each way, on foot. Also shops are not always open when they say they are. We were told by the key holder that the supermarkets, of which there are 2 close by, were closed on Sundays, that's not the case but they do close at 1pm. Irritating not to know that on the Saturday. Cleaning was always over lunch time (1-3pm) and never the 2 hours as advised and paid for. This is galling when €200 is required on the final day for cleaning; we disputed this and the owner agreed not to charge us. Discussions with the Agent about issues at the end of the week were met with aggression and accusations about how we managed the property (we had two horrendous storms one in the early hours and another when we were out for the day and some outside furniture got wet and/or broken - apparently this was our fault!) This marred our last couple of days. To sum up, its a lovely villa but poorly managed. I would recommend it but not through Hidden Italy.